Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$9.49

Customer reviews

Rating 4.6 out of 5 stars with 572 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the good sound quality, compatibility, and ease of use of the Lightning to 3.5 mm Headphone Adapter. The adapter fits well into the lighting port. Some customers mention the need for Bluetooth and the inability to charge their phones while using the adapter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 572 reviews
  • Rated 3 out of 5 stars

    Attachment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality this is the 4th one I have purchased but only one available

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to by offen the stop working other then that I do the hob

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my car to connect it through auxiliary cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When switching from iPad to iPhone its grea

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with my purchase and use it regularly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something better...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought the Insignia dongle because there were no Apple or better brand ones available. I should know better. Already shorting out after just a half a dozen uses or so.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Baaaaaaad

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good don’t waste your money. This requires a minimum of 50 character so I’m just typing to fill it in so I can start to review. Don’t buy this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AdamBomb,

      Thank you for taking the time to review our Insignia™ - Lightning to 3.5 mm Headphone Adapter - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't waste your money!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter stopped working 2 months after purchase. Stick with Apple brand or a better brand than Insignia

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less the 2 months. Was disappointing with customer service to resolve problems

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, KevinO. We understand how frustrating it can be when a product does not meet expectations, and we appreciate you taking the time to describe your experience. Your insights are valuable, and we are always working to improve our products and customer support. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Buyer Beware: Best Buy's pictures shows 2/box. No.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's photo showed two in the package for $13.95, which would be a good price for an off-brand. However, just one is more expensive than Apple's own. Quality does not appear better. Why would I ever buy this again?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise and annoying .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return went connect to headphones make a noise you can’t listen music. Maybe was a defect product returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mismatch connectors

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work with my product. I thought I read the directions carefully but maybe not. I have no idea now what this connector will work on so it was a waste of my money at this point.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our lightning to 3.5 mm Headphone Adapter. I understand it didn't work and that can be confusing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few times and gave up due to cable going out to quick

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Livelee,

      Thank you for taking the time to review our Insignia™ - Lightning to 3.5 mm Headphone Adapter - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cord too thin

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it works, but the cord is WAY too thin. The product should just be a single plastic piece, this cord is like dental floss! Much too expensive for what it is. I bought it in a pinch, and regret it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our Lightning to 3.5 mm Headphone Adapter, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not received as shown

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item shows 2 Adapters, what was delivered had only a single adapter in the box. Misleading advertising. The original Apple product was cheaper too. Its works, but still not I was expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Adapter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugs into iPhone OK but other end does not connect securely to the connecting Jack and music does not play evenly. It works exactly as the adapter I intended to replace.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the cable moves it cuts off the music wouldn’t recommend

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kevin,

      Thank you for taking the time to review our Insignia™ - Lightning to 3.5 mm Headphone Adapter - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheaply made and poor quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke after using it twice. Waste of my money I should of bought the apple one as it is cheaper and better build

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use for softball games in press box. It works ok sometimes and other the sounds cuts out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality, defective.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy/ This lasted for about 10 uses.No longer refundable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Nannisanni,
      Thank you for taking the time to review our Insignia™ - Lightning to 3.5 mm Headphone Adapter. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Headphone adapter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable broke within a week. It sat in the ashtray of my car.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Lightning to 3.5mm Headphone Adapter. I understand it broke and that can be disappointing. But, the cable does have a one-year warranty. We would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

Sponsored