Customer Ratings & Reviews
- Model:
- NS-ML35AW
- |
- SKU:
- 6412911
Customer reviews
Rating 4.6 out of 5 stars with 587 reviews
(587 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the good sound quality, compatibility, and ease of use of the Lightning to 3.5 mm Headphone Adapter. The adapter fits well into the lighting port. Some customers mention the need for Bluetooth and the inability to charge their phones while using the adapter.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Baaaaaaad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good don’t waste your money. This requires a minimum of 50 character so I’m just typing to fill it in so I can start to review. Don’t buy this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AdamBomb,
Thank you for taking the time to review our Insignia™ - Lightning to 3.5 mm Headphone Adapter - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 2 out of 5 stars
Buyer Beware: Best Buy's pictures shows 2/box. No.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's photo showed two in the package for $13.95, which would be a good price for an off-brand. However, just one is more expensive than Apple's own. Quality does not appear better. Why would I ever buy this again?
No, I would not recommend this to a friendRated 2 out of 5 stars
Mismatch connectors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work with my product. I thought I read the directions carefully but maybe not. I have no idea now what this connector will work on so it was a waste of my money at this point.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our lightning to 3.5 mm Headphone Adapter. I understand it didn't work and that can be confusing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Don't waste your money!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter stopped working 2 months after purchase. Stick with Apple brand or a better brand than Insignia
No, I would not recommend this to a friendRated 1 out of 5 stars
Noise and annoying .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return went connect to headphones make a noise you can’t listen music. Maybe was a defect product returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less the 2 months. Was disappointing with customer service to resolve problems
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, KevinO. We understand how frustrating it can be when a product does not meet expectations, and we appreciate you taking the time to describe your experience. Your insights are valuable, and we are always working to improve our products and customer support. Tine | Insignia Support
Rated 2 out of 5 stars
Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a few times and gave up due to cable going out to quick
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Livelee,
Thank you for taking the time to review our Insignia™ - Lightning to 3.5 mm Headphone Adapter - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 1 out of 5 stars
Cord too thin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean, it works, but the cord is WAY too thin. The product should just be a single plastic piece, this cord is like dental floss! Much too expensive for what it is. I bought it in a pinch, and regret it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our Lightning to 3.5 mm Headphone Adapter, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Did not received as shown
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item shows 2 Adapters, what was delivered had only a single adapter in the box. Misleading advertising. The original Apple product was cheaper too. Its works, but still not I was expected.
No, I would not recommend this to a friendRated 1 out of 5 stars
Adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugs into iPhone OK but other end does not connect securely to the connecting Jack and music does not play evenly. It works exactly as the adapter I intended to replace.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheaply made and poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after using it twice. Waste of my money I should of bought the apple one as it is cheaper and better build
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the cable moves it cuts off the music wouldn’t recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kevin,
Thank you for taking the time to review our Insignia™ - Lightning to 3.5 mm Headphone Adapter - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to use for softball games in press box. It works ok sometimes and other the sounds cuts out.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality, defective.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy/ This lasted for about 10 uses.No longer refundable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nannisanni,
Thank you for taking the time to review our Insignia™ - Lightning to 3.5 mm Headphone Adapter. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Headphone adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable broke within a week. It sat in the ashtray of my car.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Lightning to 3.5mm Headphone Adapter. I understand it broke and that can be disappointing. But, the cable does have a one-year warranty. We would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Misleading...looks like there's 2 in the box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The photo makes it seems as though it is a 2-pack. When it arrived there is just one on the box.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality. Does not work well-I can hardly hear anything.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap don't blame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap…must have a shortage as the cord goes in and out
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MzCake87,
Thank you for writing a review about our Insignia - Lightning to 3.5 mm Headphone Adapter, We understand how really upset that you having issue on Headphone Adapter. We would love to assist you further! Please feel free to contact us at the link below.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Converter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useful to convert some of your older products to work with your new devices
I would recommend this to a friend - Pros mentioned:Ease of use, Quality
Rated 5 out of 5 stars
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and Easy to use, good quality for the cost.
I would recommend this to a friend












