Customer Ratings & Reviews
- Model:
- NS-PCNVMEHDE
- SKU:
- 6500317
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the M.2 NVMe to USB-C SSD Enclosure, particularly its ease of use, overall performance, and fast speeds. The USB-C connection, price, and size are also appreciated features. However, some customers have expressed concerns about heat, compatibility issues, and the locking mechanism.
This summary was generated by AI based on customer reviews.
Didn't work for me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective right out of the box. I'm giving it 2 stars since I didn't try another one and want to be fair. It could have just been bad luck that I bought a defective one and a replacement would have worked fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Terry,
Thank you for taking the time to leave a review of our Insignia™ - M.2 NVMe to USB-C SSD Enclosure. We apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
seems like it should work but really BAD design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the design of the little post clip thing that holds the drive in place is GARBAGE! I could not get it back into the hole with the drive I have western digital sn810 which should fit but its like its a bit off and I can't get the post thing to get a solid connection to hold the drive down in the end I got frustrated and gave up I will be returning this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We're sorry to hear about the difficulties you experienced with the Insignia™ M.2 NVMe to USB-C SSD Enclosure. It sounds like the post clip design didn't meet your expectations, and we apologize for any frustration this caused.
We take your concerns seriously and are committed to improving our products. If you're open to it, we'd love to help troubleshoot the issue with your Western Digital SN810 drive. Please reach out to our customer support team for assistance.
Your feedback is invaluable, and we appreciate your patience. We hope to provide a better experience in the future. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-m-2-nvme-to-usb-c-ssd-enclosure/6500317.p?skuId=6500317
- Cons mentioned:Compatibility
Don't purchase to use with Windows 11 pro.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with my old Windows 10, laptop but not at all with my new HP ENVY X360, Windows 11 laptop. Worthless to me. I have ordered a replacement elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobertO,
Thank you for taking time to write a review our Insignia™ - M.2 NVMe to USB-C SSD Enclosure. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Not that good, spend your money elsewhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, kind of meh. Transfer speed is very slow. After using it a few times, something busted internally and now it doesn't read any of my m.2 drives. It worked, but I would stay away from this product and spend your money elsewhere.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kept going in and out. It also only works with certain m.2 sticks. Bought one an Amazon that was a LOT better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our M.2 NVMe to USB-C SSD Enclosure! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your SSD enclosure.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Good quality but didn't work with Crucial P3 Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good build quality, truly no tool design, comes with dissipating ssd drive cover, and usb c cable with usb c to a adapter. But, and it's a big but, it did not work with the Crucial P3 Plus 4th ssd drive.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on our product. We're glad to hear that you appreciate the build quality and the thoughtful design features like the tool-less design and the included accessories. However, we're sorry to hear that it didn't work with the Crucial P3 Plus SSD drive. Your experience will help us improve our compatibility with different SSD models in the future. If you have any further questions or concerns, please feel free to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-m-2-nvme-to-usb-c-ssd-enclosure/6500317.p?skuId=6500317
Drive enclosure sucks, Best Buy is great :-)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy, and have gotten some awesome deals there, but this drive enclosure was a stinker! My specific complaint is that the mounting hole did not align properly with the drive, and therefore, mounting the drive in the enclosure was impossible. Again, Best Buy did great, and refunded me the purchase price no problem. So... this piece of equipment gets a 1 star, but Best Buy is still great!
No, I would not recommend this to a friendSuch a hassle
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The little plastic prong used to hold the hard drive in place never held properly for me and eventually stripped out before the first use. It takes about twenty attempts of fiddling with the thing to try to get it to hold in the perfect spot to be able to read anything. I would highly suggest avoiding this and using any other adapter which uses a proper screw instead of cheap plastic.
No, I would not recommend this to a friendGood enclosure; poor quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good enclosure. However, it uses a little plastic nib instead of a screw to hold the SSD in place, which BROKE immediately when I tried to lock it in place.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WilliamS,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation and for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285.
Not Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product functions, barely. Poorly designed, poorly engineered, cheaply constructed, especially the clip which locks the drive blade down. It broke immediately. Adding insult to injury, the FedEx delivery was inexplicably delayed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Spud,
Thank you very much for taking the time to review our Insignia - M.2 NVMe to USB-C SSD Enclosure - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Did not work well for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The transfer of files was slow when the device warmed. I don’t know if it was something I did or my M.2 or the device. Did not work well for me.
No, I would not recommend this to a friendVery Poor Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item. VERY poorly designed as the set screw for the NVME SSD is plastic and very difficult to secure the SSD. There are other manufacturer's that make a similar product - anything OTHER than this one would be better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention, JeffreyG. We’re sorry for falling short of your expectations. Please allow us to make it right. - Carl | Insignia Products
Did its job for a minute.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it a couple of times to migrate some data between computers. Unfortunately, the clip on the inside that holds the NVME in place broke after the second use.
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but overheats quickly, and casing is loose.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Star. Thank you for your feedback on our Insignia M.2 NVMe to USB-C SSD Enclosure. We appreciate you taking the time to share your experience. We're sorry to hear about the overheating and loose casing issues you've encountered. We're committed to providing high-quality products, and your feedback helps us identify areas for improvement. We encourage you to reach out to our Insignia customer support team (877-467-4289) directly. They can provide specific troubleshooting advice or assist with repair or other options. Thank you for your understanding and patience. We hope to have the opportunity to resolve this issue and restore your trust in Insignia products. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Compatibility
Didn't work with drive and MSPRO7
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my drive. Have had issues recently with Insignia products and will be certainly not purchasing their products in the future.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - M.2 NVMe to USB-C SSD Enclosure - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Works in a pinch
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a couple of months and then wouldn't register in PC. Drive works I bought one off of Amazon
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rusts,
Thank you for taking time to write a review our Insignia™ - M.2 NVMe to USB-C SSD Enclosure. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device was not able to connect and recognize my crucial SSD that I wanted to clone. I managed to do it with some cheap 7 dollars converter from Amazon. Maybe I did something wrong, but I would not recommend this product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that you had trouble with this device. It must have been frustrating when it couldn't connect and recognize your crucial SSD. It's good to know that you were able to solve the issue with a different converter, even if it was a cheaper option. Your feedback is valuable and will help others make informed decisions. Thank you for sharing your experience. If there's anything else we can assist you with, please let us know.
Keith | Insignia Support
Neat case. Slow connection.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not meet advertised speeds. I brought this enclosure a couple of months ago and bought Samsung 980 Pro to go into it. It only ran at 168 MB/s and couldn’t get any faster than that. The SSD works perfectly when installed in a motherboard M.2 slot. It was very easy to install the SSD and the build quality was good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ferowin, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Poor construction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big fan of insignia but this product was sadly unable to complete its task; when attempting to connect the reader to a pretty much brand new computer, the readet would disconnect itself after ~10 seconds.
No, I would not recommend this to a friendStay away, avoid this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With my gen3 nvme ssd inside, I’m getting at most 330MB/s. A far cry from the 3800MB/s that it’s capable of. Had to buy a different make and model from another seller. I would just avoid. It’s just too good to expect Best Buy to have a quality product on something like this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JamesP,
Thank you for writing a review about Insignia™ - M.2 NVMe to USB-C SSD Enclosure . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285