Customer Ratings & Reviews
- Model:
- NS-PCNVMEHDE
- SKU:
- 6500317
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the M.2 NVMe to USB-C SSD Enclosure, particularly its ease of use, overall performance, and fast speeds. The USB-C connection, price, and size are also appreciated features. However, some customers have expressed concerns about heat, compatibility issues, and the locking mechanism.
This summary was generated by AI based on customer reviews.
Not for drives with heatsink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't fit any drives with heatsink, probably good enclosure if i could use it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand your frustration with the enclosure not fitting drives with heatsinks. We will take this into consideration for future product improvements. We appreciate your honesty and hope to better meet your needs in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-m-2-nvme-to-usb-c-ssd-enclosure/6500317.p?skuId=6500317
Unknown
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really didn’t get to see it work. The SSD I bought didn’t fit. I returned it to the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ M.2 NVMe to USB-C SSD Enclosure. We’re sorry to hear that the SSD you purchased wasn’t compatible and that you didn’t get a chance to try the product.
We understand how important it is for tech accessories to work seamlessly, and we appreciate you giving it a try. If you’re still looking for a compatible solution, we’d be happy to help you find the right fit for your SSD and device setup.
Thanks again for sharing your experience, and we hope to better serve you in the future. Ivy | Insignia Support
Okay but not the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish this product had enough thermal support to keep SSD cool as atleast one or 2 warnings of SSD getting hot. Also on some occasions when i plug this to new computer system would not recognize the new harddrive at all so not sure what is the issue but not worth the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you experienced with the lack of thermal support for keeping SSDs cool and the occasional recognition issue when plugging the product into a new computer system. Ensuring reliable performance and compatibility with various devices is important to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback is valuable, and we'll use it to review and improve the design and functionality of our products in the future. If you require assistance with troubleshooting or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-m-2-nvme-to-usb-c-ssd-enclosure/6500317.p?skuId=6500317
- Cons mentioned:Compatibility
Didn’t work as advertised
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Said it supported the type of m.2 I needed but it did not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
- Cons mentioned:Compatibility
Didn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for any of the drives I have that I removed from working laptops. Don't buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - M.2 NVMe to USB-C SSD Enclosure - Black! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Shella
www.insigniaproducts.com/support
Good idea, bad execution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."tool free" is nice and all unless you have bigger fingers and can't get a good grip on the latch. Having a screw, etc. to secure the memory in would've been better. I've been working on getting this latch back in for a while now and the small size of everything makes it rather frustrating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Benseac,
Thank you very much for taking the time to review our Insignia - M.2 NVMe to USB-C SSD Enclosure - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
difficult to put the drive in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tiny fastener is easy to break or lose and nearly impossible to get back in once you've inserted the drive. I ended up throwing it away and buying one elsewhere that was easier to use and built better for the same price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JosephH,
Thank you for writing a review about our M.2 NVMe to USB-C SSD Enclosure. We know how frustrating it is that tiny fastener is easy to break or lose and hard to get back once inserted. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
If it fits your ssd its probably fine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intle 670p appears to be just the tinest,smallest bit too big to get the fastener back on, waste of my time
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia™ - M.2 NVMe to USB-C SSD Enclosure - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Don't cheap out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, the plastic fastener snapped and it wouldn't read the SSD. Needed it to clone my data on to a new SSD and use it after to have my old SSD as an external but like I said it just wouldn't read the new one after the plastic fastener snapped. I couldn't do anything at all with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - M.2 NVMe to USB-C SSD Enclosure - Black .I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
unusable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tab to hold ssd down was broken when I opened it.
No, I would not recommend this to a friendAdditional Installation Instructions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remove the retainer plug, install the drive, and before you push the drive into place mate the plug's small slot with the drive and then insert into the hole and rotate plug to lock. Several are having trouble mating the plug with board. I hope this helps.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Will,
Thank you for writing a review about our Insignia™ - M.2 NVMe to USB-C SSD Enclosure . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cheap junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly made, ssd hold down system comes apart and you cant reassemble to mount ssd.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - M.2 NVMe to USB-C SSD Enclosure - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
POORLY MADE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly made - all plastic, pin would not stay in place, would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - M.2 NVMe to USB-C SSD Enclosure. I know that this could be an unfortunate situation that all plastic, pin would not stay in place.but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
hard drive enclosure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don’t purchase: breaks real easily : take or mail it to best buy for free data backup and restore : comes with a beverage : make a friend be a best buy daisy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your insights regarding the Insignia™ M.2 NVMe to USB-C SSD Enclosure! It’s wonderful to hear that you appreciate the included beverage feature and the convenience of data backup and restore options. We encourage you to keep exploring the great functionalities this product offers, and we hope it continues to serve your needs effectively. Your feedback helps us enhance the experience for all our users! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-m-2-nvme-to-usb-c-ssd-enclosure/6500317.p?skuId=6500317
Case doesn´t work at all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As said on other reviews, it fails to initialize the drive saying it is a fatal error, tough i am still able to boot the ssd on the notebook internally without any problems. Only when i try to use the ssd with the enclosure the error appears, despite the blue led turning on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thanks for your review. if the enclosure didn't recognize the New SSD, suggest to try format your new SSD in the disk management.
Bad unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows recognized the interface with correct device name but did not detect any SSD card inserted. Took to local Geek Squad. He had same results trying on several computers in store with different SSD cards inserted. Got full refund. Will not get another Insignia interface. Cheap junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dave,
We are sorry for you experience with this product. Hearing your feedback is helpful so we can determine on how to improve the quality of our products. If you need further assistance, please contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
This thing is garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is garbage, I was going to return it but apparently I'm 1 day late, the mechanism to hold the drive in place fell apart the first time I tried to use it and this is useless trash
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Monday - Saturday 8am - 9pm CT.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not a re-buy for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not a fan, It has a unique cam lock Fastner to hold the circuit board. The movement is cast in the foundation and it is not visible until after you break it trying to get to release
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Greg. Thank you for writing a review about our Insignia USB-C SSD Enclosure. We know how frustrating it is that you are having bad experience of this USB. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Best buy is bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't make online purchases, best buy will steal your money and make you wait before they return it on an order they cancelled because of their mistakes
No, I would not recommend this to a friendBroken
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fastner to hold drive broke immediately. It had a white stress mark in the plastic before even using
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ M.2 NVMe to USB-C SSD Enclosure. We appreciate your insights regarding the fastener, and it’s important for us to hear about your experience as we strive to enhance our products. Your input helps us in our commitment to continuous improvement, and we value your perspective. Thank you for taking the time to let us know! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-m-2-nvme-to-usb-c-ssd-enclosure/6500317.p?skuId=6500317