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Customer Ratings & Reviews

Model:
NS-PNP5004
SKU:
7536061
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Customer reviews

Rating 4.7 out of 5 stars with 10884 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the quality, size, and design of this mouse pad, with many praising its smooth surface and ease of use. Positive feedback frequently highlights the pad's compatibility with various mice and its ability to stay in place. While some users noted the material could be improved, and a few wished for wrist support, the overall experience is overwhelmingly positive. The color options also receive favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 534 Showing 10,661-10,680 of 10,884 reviews
  • Rated 2 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mouse pad is smooth but thats about it. Ive had mine for a little while and its started breaking down already. Wish it was a bit bigger as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Marginal Mousepad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too thin and too expensive for what it is. I only bought it because of time constraints. I needed a pad right away and didn't have time to shop around.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia mouse pad Marbie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased an Apple Imax and could not get use to the mouse, so I purchased this pad NO BETTER why

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the Mouse Pad. I am sorry to read that you were unable to get settled with the pad. We appreciate the feed back.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Terrible mouse pad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done but its terrible quality. Just spend a extra few dollars and save your self the hassle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic damaged within 1 Month use and no longer can return this item. Received lot of complaints during meeting.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for providing your feedback regarding our mouse pad. I know how disheartening it is when our products do not live up to our expectations, however we will take your comments in mind to know where we can improve our item in the future. Please contact us at the link below for any help you may need with your item and we will gladly assist you.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dirty. full of dust :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product might be good originally. The best buy staff didn't wrap it in plastic cover. I don't know why you need to stuff it with polythene puffs instead should have wrapped the mouse pad properly. It was full of dust coz the box was open from both ends and scotch tapes were torn. Yuck so disappointed and I blame it to best buy workers. Extra ordinarily bad service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst mousepad ever.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pad was very cheap, but even the low price doesn't justify how terrible this thing is. The surface is very rough. The edge of the pad is almost sharp. It rubs and cuts into your wrist as you move the mouse. Stay very far away from this product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our Insignia™ Mouse Pad. We appreciate your feedback and are sorry to hear that it did not meet your expectations. Your comments are valuable to us, and we are committed to improving our products and services. Please know that we are here to assist you and ensure you have a positive experience with our brand. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-mouse-pad-black/7536185.p?skuId=7536185 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Regular pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not anything to write home about here; just a standard pad. It does get dirty quite fast. I would not buy this again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    mouse pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m not a big fan of this it’s an ok product you get what you paid for. I guess.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Less than avarage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much good quality, I knew it was small but feeling is not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    carol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To thin & flimsy I do not care for the mouse pad at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It last me 3 months till the top came off it started to unglued from the the corner until the whole thing came off

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Emi.

      I'm pretty sure you were surprised by this. Allow me to remind you that this Mouse Pad have a 1-year (365 days) of manufacturer's warranty. Please, give us a call at 877-467-4289 for further orientation on how to apply it.

      Charles V. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Thin Mouse Pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that this mouse pad does not seem to provide a good contact with the mouse. I've had others that really grip or the sensor picks up easier.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mouse Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse pad is very thin. I would prefer something thicker.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xxxxxxxxxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but extremely thin, Don’t see it lasting long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan to buy one probably a larger one when you have it on your super Duper sales lol your sales suck all you’re trying to do is selling insurance policy I think under new federal law that’s going to become illegal and you’re gonna have to change it because of this day

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      I do apologize to read about your experience with our Insignia™ - Mouse Pad - Black. For further assistance, please call our customer service team for us to help you and check it.

      Gem
      Insignia Products
      Please visit https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't works well with the mouse. Not satisfied

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Mouse Pad. I understand it doesn't work well with the mouse and that can be disappointing. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    NOT WHAT IT LOOKED LIKE AT STORE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SMALL IN SIZE,THIN,ALREADY COMING APART AFTER JUST A FEW MONTHS IF THAT!!! I SAY LOOK VERY CLOSELY WHEN BUYING FROM BEST BUY.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Small mousepad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER small for 10bucks. Shouldve just ordered one online

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for writing a review about our Insignia™ - Mouse Pad - Black. We know how upsetting it is not getting the full satisfaction of the item for its price. Kindly contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Mary
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    It’s cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought it since it was suggested to buy, but it took a like a week later to be mailed.

    No, I would not recommend this to a friend