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Customer Ratings & Reviews

Model:
NS-PNP5010
SKU:
7537033
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Customer reviews

Rating 4.7 out of 5 stars with 11832 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the mouse pad's design, quality, and size. Many appreciate its ease of use and the pleasing colors and patterns. The surface is described as soft, and the pad's stability is also praised. A small number of users mentioned a lack of wrist support as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 11,986 reviews
  • Rated 1 out of 5 stars

    Doesn't stand the test of time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this mousepad for about the past six weeks now and I'm finding that the top edges where my hand rests are already beginning to show signs of wear and tear. In about another six weeks it will likely become so noticeable I will want to replace my mousepad once again! This mousepad has a stylish look I enjoy, but I can not afford to be buying mousepads on the regular.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mousie, Thanks a lot for this great review about our Damask Mouse Pad, we are happy to know that it fully meet your expectations, and to know that you want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    mouse pad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is too thin. It looks nice but I don't think it serves its purpose. I wound definately not purchase this item again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Pete,

      Thank you for taking the time to review our damask Mouse Pad. I understand you found it too thin and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    no cushion mouse pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no cushion this mouse pad. Would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Barbara, thank you for writing a review about our Insignia mouse pad. We know how frustrating it is there is no cushion on this pad. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Mouse pad is slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best mouse pad I’ve ever used. It wasn’t expensive so it’s not a bad buy, but I would have thought it would have worked better with wireless mice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan of the pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure for the price someone will say the pad is great. Was expect a thicker product with a bit more tackiness or grip. Will be returning on my next trip to Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a low-key ok product and just works with any mouse I have used so far. However it is a little stiff and I am actually looking out to buy a new mouse pad.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi unikill066,

      Thank you for writing a review about our Mouse Pad - Black. We know how frustrating it is that it is a little stiff when using. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mouse pad is smooth but thats about it. Ive had mine for a little while and its started breaking down already. Wish it was a bit bigger as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Marginal Mousepad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too thin and too expensive for what it is. I only bought it because of time constraints. I needed a pad right away and didn't have time to shop around.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia mouse pad Marbie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased an Apple Imax and could not get use to the mouse, so I purchased this pad NO BETTER why

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the Mouse Pad. I am sorry to read that you were unable to get settled with the pad. We appreciate the feed back.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    A waste

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely thin pad that doesn't stay flat. Aftr a few weeks of use it stretched causing a "bubbled" surface.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jim01,
      We're very sorry to read you are experiencing this issue with one of our products. I know how inconvenient this must be to you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Terrible mouse pad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done but its terrible quality. Just spend a extra few dollars and save your self the hassle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic damaged within 1 Month use and no longer can return this item. Received lot of complaints during meeting.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for providing your feedback regarding our mouse pad. I know how disheartening it is when our products do not live up to our expectations, however we will take your comments in mind to know where we can improve our item in the future. Please contact us at the link below for any help you may need with your item and we will gladly assist you.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dirty. full of dust :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product might be good originally. The best buy staff didn't wrap it in plastic cover. I don't know why you need to stuff it with polythene puffs instead should have wrapped the mouse pad properly. It was full of dust coz the box was open from both ends and scotch tapes were torn. Yuck so disappointed and I blame it to best buy workers. Extra ordinarily bad service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst mousepad ever.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pad was very cheap, but even the low price doesn't justify how terrible this thing is. The surface is very rough. The edge of the pad is almost sharp. It rubs and cuts into your wrist as you move the mouse. Stay very far away from this product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our Insignia™ Mouse Pad. We appreciate your feedback and are sorry to hear that it did not meet your expectations. Your comments are valuable to us, and we are committed to improving our products and services. Please know that we are here to assist you and ensure you have a positive experience with our brand. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-mouse-pad-black/7536185.p?skuId=7536185 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Regular pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not anything to write home about here; just a standard pad. It does get dirty quite fast. I would not buy this again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    mouse pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m not a big fan of this it’s an ok product you get what you paid for. I guess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    carol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To thin & flimsy I do not care for the mouse pad at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thin Mouse Pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that this mouse pad does not seem to provide a good contact with the mouse. I've had others that really grip or the sensor picks up easier.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Less than avarage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much good quality, I knew it was small but feeling is not good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It last me 3 months till the top came off it started to unglued from the the corner until the whole thing came off

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Emi.

      I'm pretty sure you were surprised by this. Allow me to remind you that this Mouse Pad have a 1-year (365 days) of manufacturer's warranty. Please, give us a call at 877-467-4289 for further orientation on how to apply it.

      Charles V. - Insignia Support BBY-ExBrand_Insignia