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Customer reviews

Rating 4.7 out of 5 stars with 229 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the value, water quality improvement, and ease of installation of these replacement water filters. Many appreciate the filters' compatibility with various refrigerator models and their performance, noting that they function as well as or better than the original manufacturer's filters. While some experienced leaks, the majority reported no such issues. The filters are also praised for their ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 229 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, two for price of one, easy to replace.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not fit all models it says it fits.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because the listing specifically said it would fit my LG fridge. It listed my model fridge and filter as compatible. Unfortunately it does not fit as the piece where it inserts is bigger than what my fridge actually holds. So i had to spend the $55 for an actual LG filter instead. Pictured is the filter that it says it is compatible with but in fact is not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Water quality

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dumping the first 2 1/2 gallons of water ....... the quality of the water is really good. This is the second filter we have installed and are quite pleased with the simple installatiuon and quality of water. A big factor is that it is cheaper than the LG replacement filter.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Water quality

    Rated 5 out of 5 stars

    Great value - time will tell quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased to have found this for my Kenmore Elite (LG) refrigerator. Sears wants 60 bucks for these filters and you can find the LG OEM for close to 40 bucks. But the LG are hard to find from quality sources. I have seen them on Amazon for 75! Either way that’s way too much money! 25 bucks is about right and that’s what this Insignia costs. On the other extreme are the off brand filters sold by Amazon for 10 or 15 bucks. From what I can tell - those are questionable quality and I would not trust them. I don’t know why the OEM filters have to be so expensive but I suspect it’s because of lack of quality competition and so they can charge what they can get. I wish Insignia would make a GE XWF filter for 25 bucks! The GE OEM XWF runs 50 bucks and it’s impossible to find a quality substitute for it. With as many GE fridges as there are - I would expect there would be big demand for these!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price, Water quality

    Rated 5 out of 5 stars

    Great filters!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters work great in our LG refrigerator. They cost so much less than the LG brand and function perfectly! There is absolutely NO difference between this label and the LG and worth every penny LESS!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Water quality
    Cons mentioned:
    Leaks

    Rated 5 out of 5 stars

    Great OEM Alternative

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 2 LG OEM filters that caused leaks and so I decided to try this... No leaks and water tastes great. A lot less expensive also

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price, Water quality

    Rated 5 out of 5 stars

    Better then LG filters

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to the LG water filters. Cost less and fits perfect! I think they are better then the LG filters.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Performance, Water quality

    Rated 5 out of 5 stars

    Good fitting filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits fridge perfectly. Water works great. Way better than the OEM.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and easy to install. The two pack is a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Performance

    Rated 5 out of 5 stars

    Great replaclement part

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking to replace my LG refrigerator water filter I found that this filter was half the cost of the LG brand and has worked great. I had no problem with the fit or performance. Save some money and take this filter home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great Water Filter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought Kenmore Refrigerators, but the parts & Fliters seem to always Cost an Arm & Leg. Found these products from BB work just as Good if Not Better. Best of all They Cost Under Half Price...

    I would recommend this to a friend
  • Cons mentioned:
    Leaks

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter although not sold by LG is am excellent replacement filter. this is the 7th insignia filter I have purchased over the years and I have never experienced a leak during use. Filter installs easily and is easy to remove without any mess.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Only filter I’ve found that works like OEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s be honest, OEM LG filters are a rip off. I’ve tried filters from every other major store. Orange home place, blue home place, az online store place. They all have had weird taste, low flow, foul easily, break up and dump carbon into my cup, or just don’t last (my house is really a bunch of water snobs and can taste when it’s time for a change). Maybe the filters are all from the same mfr and I’m fooling myself, but I have now used as many of these insignia brand as the other brands combined, including 4 OEM filters. I have never had a bad insignia filter. I’ll keep buying them as long as they sell em. Oh by the way. I dont know how COVID somehow resulted in a shortage of 2 packs but not singles, but cut the crap and offer double packs again. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water quality

    Rated 5 out of 5 stars

    Easy to install and works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works. The water tastes just as good using this filter as opposed to using a more expensive filter.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Leaks

    Rated 5 out of 5 stars

    Like OEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits our Kenmore Elite refrigerator from ~2015. No leaks or issues of any kind. Can't tell difference from OEM and way cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    LG bottom freezer, to double door refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in LG double door top, bottom freezer. Popped out old popped in new very easily. Be sure to run water through for a time before drinking.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 4 out of 5 stars

    Good product for good value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why oh why do I have to pay for water??!? As much as my refrigerator cost, I think the filters should be free twice a year (beyond that typical usage, then you buy it). So again my frugality kicks in during my shopping experience. I drink a lot of water, so spending $100, $150 a year for filters was grating. I just happened to stumble upon this Best Buy brand. At a fraction of the cost, I was overjoyed. But not always trusting store brands, I was also skeptical. Just the same, I did buy. Well, it does what it should. My water tastes like water and looks like water. So I am thrilled. If I could give it 4.5, I would! Again, 5 requires excellence. Not there, but still a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Works for less the LG brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Is much less than brand name. Since I bought my refrigerator at BB it doesn't mess with Geek Squad Warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Great water filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water and ice from fridge is always crystal clean with a pure water taste. Very easy to install. 2 pack is a more economical purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Leaks

    Rated 5 out of 5 stars

    good alternative to OEM

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    non OEM works for our fridge at fraction of the price. no issues with compatibility or leaks. As advertised

    I would recommend this to a friend
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