Customer Ratings & Reviews

We have had our Samsung fridge for probably 5-7 years and were never even given the option of Samsung filters at purchase and BB doesn’t seem to carry them. We replaced diligently and on time or early. Right after warranty expired, we started getting a jackhammering noise when filling water from dispenser. Then it happened with the ice maker. I tried replacing the filter early. No help. Eventually the jackhammering stopped and the fridge no longer dispensed water or made ice. We didn’t want to pay to fix it, so we just turned off the water valve to it. A few years later and we’ve decided the Brita tank is just not cutting it. We had Samsung’s local authorized repair service come out and he turned on the water line, and it worked a little. Then he took out the filter and it worked perfectly! But that first glass of water without a filter had a lot of nasty black stuff floating in it (not just carbon dust). He said it’s not because he has Samsung on his shirt, but offbrand water filters just destroy and clog these refrigerators. It’s their biggest service call on them. The carbon in them gets pulverized in shipping and leaves carbon dust buildup in the little pipes and areas the water goes through. The heads on them also don’t have a proper fit and carve out tiny pieces of plastic on the refrigerator that you can’t see, wearing down that seal area. He suggested either using actual Samsung DA29-00020B filters or the more cost efficient route is an inline water filter between the water line and fridge (they cost a touch more up front but last 3 or 5 years depending on the model). They are not made by Samsung either, it’s just his recommendation. If using an inline filter, you just leave the filter opening empty in the fridge. Learned a lot for my service call charge today...returning these ASAP! Save yourself and either buy Samsung for a little more or get an online water filter. Either way you go is less expensive than the cost for a service visit. ;)

This morning, we opened the fridge and had a tsunami pour out. Our entire kitchen flooded. We always use the Samsung brand filters. I talked my husband into purchasing the Insignia brand filter this time and told him, "It's just a filter. It'll work fine!" Boy, was I wrong. The first filter worked but the second filter is cracked top to bottom and caused the flooding.

I did not use this new filter. I had used the Insignia brand last time I replaced my Samsung filter, at the urging of a Best Buy appliance salesperson. It seemed to work fine but when it came time to replace it I couldn’t remove it. At all. I had never experienced this with the Samsung brand. I spoke with Samsung and 3 Best Buy experts including 2 Geek Squad members. It took my husband and me 2 days of working with it to finally remove it. I read and follow instructions well. Even after turning off the water supply it took 2 different kinds of pliers and another day to remove it. I replaced it with the very pricy Samsung filter that I had to buy elsewhere since Best Buy had none in stock. I doubt I will ever purchase any Insignia product after this experience.

I was very disappointed. I replaced the first water filter and the water came out extremely weakly. I thought maybe I got a defective item. I removed it and replaced with another filter, but the result was still the same. It would take at least 25 minutes to fill up a small cup. Definitely I will not recommend this products to anybody.

My rating is zero I cannot get the right filter for my insignia refrigerator which I bought from Best Buy I’ve been looking for the filter for six months your website says it will be coming soon please let me know when you expect the order so I can go back to using my water and ice in my $1200 refrigerator

Waist of money, fridge did not accept generic replacement filter. I was informed by Samsung technician it was not worth buying.

It’s no good. Our Samsung fridge stop making ice. Will return it and will get the original Samsung filter.

Convenient price, but doesn’t live up to its purpose. The filtering is sub par at best

not recommended, water tastes like crap... what else can I say?

This was suggested to work for my Samsung Fridge and it did not.

didn't work. stick to brand. cheap is expensive.