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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $19.99

Customer reviews

Rating 4.2 out of 5 stars with 1238 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the On-Ear Stereo Headset's sound quality and comfort as its best features, with many praising the comfortable fit and excellent audio. The affordable price point is also frequently cited as a positive, while some users noted that the fit might be snug for certain individuals. Positive feedback also includes the headset's compatibility, microphone quality, and convenient volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,238 reviews
  • Rated 1 out of 5 stars

    REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BAD PRODUCT ... OR MAYBE THE SERVICE AT BEST BUY IS SO BAD THAT THEIR PRODUCTS ARE THE SAME

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is terrible. Muffled, like being inside a pillow.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Wiley,

      Thank you for taking the time to review our O-Ear Stereo Headset. I understand you didn't like the sound quality and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about the product, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wimpy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These did not even stand up to one day. The kids used them to watch videos while traveling and were non functioning by the end of the first day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset stopped working after a week. One way audio issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Subpar Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subpar quality, microphone didn't work, had to return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review about our . We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad quality headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headsets are not comfortable so they hurt your ears if you have them for a long period of time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Robert,

      Thank you for providing feedback about our Stereo Headset. We truly appreciate your comments and will take them in mind for future improvements with our product. Please feel free to get in touch with us at the link below for any help you may need. We are here for you.

      Itzel I. - Insignia Support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t hear properly and which store does not give 30 days return... very disappointed with best buy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for sharing your experience with our On-Ear Stereo Headset! We know how disheartening is when a new product does not work as you expected. Please allow us to assist you further in this situation by contacting us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device failed during the third time it was used for a Zoom meeting. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for sharing your experience with our On-Ear Stereo Headset! We know how disheartening is when a product does not work as expected. We would love to assist you further, so please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in Feb and it quit working already. I would never buy it again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Qcorbin!

      Thank you for sharing a review about our On-Ear Stereo Headset! We know how annoying is that a product stops working. We would love to assist you further in this situation! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product. Voice clarity is bad. Returned it. Will not recommend to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Not worth $1. Avoid this garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very uncomfortable over the ears and sounds weird

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our On-Ear Stereo Headset. I understand you found it uncomfortable and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about this, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    the mic quit working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    piece of junk! the mic quit working 3 months after we purchased the headset that they recommended was the best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not sound good on the computer took it back to the store will never buy again if you purchase it good luck on it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you so much for your feedback on this On-Ear Stereo Headset. It's good to know that you were able to take advantage of the 15 day return period at the store. Have an excellent week! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't buy, left ear doesn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally unboxing, missed return window and headphones have a short:(

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tbeezi!

      Thank you for taking your time to share your experience with our On-Ear Stereo Headset. We understand how annoying is when a product does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like them. I thought they were noise canceling but they’re not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO MUTE BUTTON

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHO DESIGNS HEADSETS WITH NO MUTE BUTTON!!!!! Very bright }:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used a few months and microphone stopped working

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Natalie!

      Thank you for writing a review about our On-Ear Stereo Headset! We know how frustrating is that your microphone stopped working. Please allow us to check this situation further with you! Feel free to contact us by clicking at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphone to use with my computer for an on-line class. Unfortunately, it did not work with my computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not meet standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this because the quality was very poor.. Low mic sound.. I ended up buying a different product.

    No, I would not recommend this to a friend
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