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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2221 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality and ease of use of these over-the-ear wireless headphones. Many appreciate the long battery life, great volume control, and the wireless functionality. While some users noted the headphones' size might be an issue for some, most found the setup process straightforward. A few customers experienced occasional connection issues or static.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,221 reviews
  • Rated 1 out of 5 stars

    Good sound but painful to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - Over-the-Ear Wireless Headphones - Black These headphones work very well in all areas except comfort. They are actually painful to use after about 15 or 20 minutes..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Got headset for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine and do exactly what I expected them to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It brings TV to a whole new level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time hearing all of the low sounds on the TV. I found these on BestBuy.com and have never been happier. Great price and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphone over the ears wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was having a hard time hearing the TV. I was told by a friend to try the Insignia over the ear wireless headphones. He loves them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not meet my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 3 of these units before someone, with adequate knowledge, was able to tell me that they no longer make wireless headsets for CD Players. Yes they were always polite, but if you work in a particular department, the customer counts on you for reliable assistance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, just what i needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a little redundant, Why have a review summary and then my review? What more should I say. They work great and thet are just what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad to use in nursing home. Great sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this product to use as a quiet alternative for my guest TV. The product works fine but required an A to D converter and an optical cable to make it work. The charge life is only about 6 hrs for this product as oppossed to the sony's 15 hr. charge life

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They have never worked ~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have never worked, won't hold a charge and when it DOES charge enough to try to use them they only work on one side. Disappointed in the product and am returning them for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective right out of the box; tried it on 2 different tv's but no sound came thru. Returned item and upgraded to Sony brand for an extra $20. It was worth it since it was a Christmas present for my hubby.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're purchased for my mother who is extremely deaf. she can now watch tv with the rest of us without having the tv so loud you can't think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love, love, love this product. I recommend it for anyone who has someone who enjoys listening to a loud tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are the best head phones out of 3 SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value for the money Sony were twice the price and over 1 year nothing but trouble EXCELLENT!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Analog sound only fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to purchase this item for use in the bedroom while my better half sleeps. I tried watching Downtown Abbey with the head phones and found the sound very muffled. I think it is from the analog feature. Not as good of sound quality as earbuds for iphone/ipad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like it very much I can now screen outside sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows me to screen outside sounds to hear what was being said on TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good product allows me to watch TV so my wife can sleep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good stuff at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase works just fine. I am always confident that whatever I buy will be satisfactory. And their return policy is generous.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When wanting to use it never turned on, communicate with the brand and they did not give me any solution, I live in Argentina, I hope that in September when I go to Best Buy they can change the product for another one, but that it works!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    easy to use but problems with wifi reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return because of static noise in headphone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product. Like the rf type over the ir type.

    I would recommend this to a friend