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Customer Ratings & Reviews

Your price for this item is $26.99
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Customer reviews

Rating 4.3 out of 5 stars with 2221 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality and ease of use of these over-the-ear wireless headphones. Many appreciate the long battery life, great volume control, and the wireless functionality. While some users noted the headphones' size might be an issue for some, most found the setup process straightforward. A few customers experienced occasional connection issues or static.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,221 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Comfortable and doesn't bother roommates

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for elderly aunt in nursing home. It would not work with her tv. Her tv did not have an option to turn off the tv speaker

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product... And very affordable!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this headset! Always recommend Best Buy for purchasing any type of electronic. Make sure to check Price Matching options!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wish I had bought a better level headphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a comfortable headphone. I should bought a better headphone and spent a little more money. I will be more selective in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had them for about 2 weeks and they worked well, then they started togo in and out and the sound was terrible, so returned them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia - Over-the-Ear Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia - Over-the-Ear Wireless Headphones - Black did not work only side dose work kept getting replancement still had the same problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its comfortable to wear on my ears while watching tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent gift that was for my son-n-law.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design, although, there is feedback that leads to distortion. Tried FAQ's and Troubleshooting, could not get rid of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for one week, then began to not pick up signal and failure to charge.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! we truly appreciate your comments on these headphones, please remember that we offer a full year warranty that we can fulfill with the receipt, visit: https://www.insigniaproducts.com/contact-us for more details. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Review was misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing ...I have new LG tv from Best Buy and this headphone set would not work , all it did was make a lot of noice

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for writing on this set. I am sorry to see that it didn't work as expected. However, let me remind you that you can contact us at https://www.insigniaproducts.com/contact-us so that one if our representatives can take care trouble shoot this device with you. Sarah T. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    loved price, sound not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted these to work.. price and comfort were great.. problem was I was unable to hear the words with them no matter how loud I had them. Words were muffled and blended in with background sounds which defeated the purpose for me. I'm hard of hearing so having the words be crisp and clear from a headset was my priority. I ended up taking them back and getting Sony brand and they work perfectly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not dynamic at all and it had a lot of pops. The headband was very uncomfortable as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for family member in nursing home could not hook up did not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My dad loved these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't make it 6 months very disappointed and what makes it worse is i have to replace them with another set

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for reviewing this Over-the-Ear Wireless Headphones! I really appreciate your feedback, please remember that if you ever need assistance, we're here for you! Visit: https://www.insigniaproducts.com/contact-us. Sincerely, Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not the most comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my 90 year old mother. She was used to the slim TV Ears but they kept breaking so I purchased these Insignia over the ears headphones. Unfortunately, Mom found them very uncomfortable and she complained they hurt her ears. The sound quality was good but they were unusable due to the comfort level.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for taking the time to write a review for our product. We're looking to improve the design and ergonomics of our product constantly, so we'll make sure to consider your feedback for future improvements. If there is anything you wish to bring to our attention, please do so at  http://www.insigniaproducts.com/support.html Daniel T. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recharging headphones did not work. We have battery headphones with rechargable batteries that works better than these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a TV of the same make, Insignia. I thought, it would hook up better. but wrong, return and got a Sony

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not my cup of tea.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was looking for Not versatile for my uses. Returned

    No, I would not recommend this to a friend