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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2221 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality and ease of use of these over-the-ear wireless headphones. Many appreciate the long battery life, great volume control, and the wireless functionality. While some users noted the headphones' size might be an issue for some, most found the setup process straightforward. A few customers experienced occasional connection issues or static.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,221 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what I wanted; a wireless headset that allowed me to listen to the TV while my husband, who is hard of hearing, listens to broadcasts on his PC with speakers turned on way too loud! The set up is via the headphone jack with adapter that didn't take hardly anytime to get them to work. The only negative is that although I also have an insignia smart tv, either the headset functions for sound or just the tv alone; can not have both at the same time. The after holiday sale made the price well worth the convenience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound, poor battery life, bad design, old conectivity

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor sound quality. Lots of interference and static.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new but did not work out of the box, returned to BEST BUY and they replaced with a Sony that works well!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great seemed handy. Worked 30 minutes then began to drop out and crackle. Returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just didn't work with our TV. We decided to return and get Bose instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item worked about a week before charging cord shorted out. Don't waste your money on this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON’T BUY Cut out poor battery life not a good purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had a second chance, I'd get the more expensive headphones as they are surely better quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made and not reliable. Go Sony!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound, faded, uncomfortable on ear. Bad set. Returned bought Sony. Sony is super!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    prefer Sennheiser.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work as well as our Sennheiser. So, we will stay with Sennheiser.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for your review of these Over-the-Ear Wireless Headphones. If you are dissatisfied by the product, remember that you have a 15 day return period at the store. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    poor connection between base and phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 20 minutes of turning the head set or base off and on to create the "pairing' necessary for the headphones to connect with the base. I returned the units(2) and purchased one Sony head set and base which works great. Planning to purchase another Sony unit this holiday season.This is the first time that I have purchased an Insignia product that was poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought but they never charged. Store tried too but no luck so went with the Sony pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work that well for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just not compatible with my television & phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only worked for an hour after being charged for 10 hours. We returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible taking these back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get them to work. Too low frequency. Wish I'd have done my homework first

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insufficient directions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used. Too many wires, no diagram to show configuration.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and out dated tech. Don't was your time or money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Too big. Too Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item before I actually tried using it. I could not adjust it to a smaller size, so it slipped when I moved my head. It was also too heavy. I can't say I would recommend it, as that would not be fair. Perhaps another person would enjoy using it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like these headphones. They were very tight against my ears, gave me a headache! Also there was a humming noise that was very irritating! The Sony headphones are so much better!!!

    No, I would not recommend this to a friend