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Customer Ratings & Reviews

Your price for this item is $26.99
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The comparable value price is $89.99

Customer reviews

Rating 4.3 out of 5 stars with 2221 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality and ease of use of these over-the-ear wireless headphones. Many appreciate the long battery life, great volume control, and the wireless functionality. While some users noted the headphones' size might be an issue for some, most found the setup process straightforward. A few customers experienced occasional connection issues or static.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,221 reviews
  • Rated 2 out of 5 stars

    Only good for basic TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a receiver and speakers all over our TV room. Unfortunately these only block basic TV and not all other speakers. We returned them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    you can do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is outdated technology. The sound lags when watching a movie. Bluetooth audio will cut off unexpectedly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Intermittent sound, not a quality device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these. Both are the same with intermittent sound, like a weak signal, but the distance is less than 15 feet. I thought the problem with the first was an individual fault, but with 2 on them I suspect the design. I am not pleased with the unit, but I haven't the receipts to return them! I am still trying to long charge them to see if it is a battery problem? Buy a more expensive (better?) unit !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wrong brand, I should a choose a better brand and better quality but Best Buy didn't offer it in the store. Pore connection, always skipping, I had to exange the first one, now they both skip or one side work better than the other, I will never recommend INSIGNIA to any body. I should stick with SAMSUNG or SONY and order it online.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is harded of hearing and even with hearing aids he still has the tv louder than I like it. With the earphones he has the loudness he likes and now the tv is at a low level that I like.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound was garbled on low settings. Had to turn the volume on tv up and then it defeated the purpose of ear phones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Bad connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsest 2 feet from device and constantly looses connection. Waste of money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Using them every night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother in law bought these as a replacement for her old pair. Not as comfortable as the previous pair but they work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped out tremendously!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a hard-of-hearing person and they are wonderful. TV volume is now at a bearable level and I can even mute the TV while she still watches it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    well made headphone and very bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for watching TV while running on treadmill. First product I got was defected and working on the right side only. Went to exchange at BestBuy stored and store had no more in stocks and they had accept my suggest for exchanging to another headphone (different maker) with $10.00 difference in price. They asked me went to another store at 9:30 PM at night. Very frustrated with customer services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great while exercising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My treadmill is noisy and I had to put the TV volume up very high to hear it, now I can use the wireless headphones while exercising. Works out great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I bought Sony headphones instead...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok wireless headphones. They definitely work for drowning out my neighbor's super loud music. Moments of pausing and/or static do occur. If static is prolonged, turn the base charger off and on again...Usually fixes the static issue for me. Sony was out of stock when I bought these. I should've waited.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more for watching tv than for music. I definitely would get something without all the hook ups

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Head phone work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall product but a review of instructions needs tweeking as its missing one step for a cable connection to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 3 pair of these because they are great to use and to have. I cannot stand listening to the news but dad watches it every night. Now I don;t have to listen to it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great problem solver for different hearing levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband and i require different volumes to hear the television. the headphones recommended by the doctor are our solution.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Would recommend these good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good sound easy to use. Enjoy using them. The sound is good for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your comments about this headphones, I am glad to read that you are liking this so far, please keep enjoying your headphones and contact us at https://www.insigniaproducts.com/contact-us if you have any further questions. BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best for someone with hearing problem. Need earphones for listening to Netflix and different one for TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well and are easy to set up. In fact there's really no set up. They worked right out the box. The only thing that would make these better is if the were noise cancelling and had less pressure on my temples.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good comfort and great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife enjoys the quiet when I'm listening to a movie with its variable volume sound track. I enjoy the privacy of watching whatever I wish. Great item for not disturbing others.

    I would recommend this to a friend