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Customer Ratings & Reviews

Model:
NS-CSPBTHOL16-R
SKU:
5496201
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Customer reviews

Rating 4.5 out of 5 stars with 9670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the Portable Bluetooth Speaker 2 for its excellent sound quality, ease of use, and attractive price point. Many also praise its long battery life, compact size, and impressive volume. While some users mention that the bass could be improved and the Bluetooth range is limited, the positive feedback significantly outweighs the negative. Overall, the speaker receives high marks for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 9,670 reviews
  • Rated 2 out of 5 stars

    Not loud

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would Not recommend this speaker to anyone, horrible sound. Buy the UE Boom instead

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Portable speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for a couple months and then the Bluetooth stop working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok just for indoors and not too loud, if so words are a little muffled. Good for it’s price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound. Doesn't work as speaker phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected this to my galaxy S8+ expecting pleasant desktop music in my home office. As soon as it started playing, I understood why it was being sold so cheap. The sound is muffled and the Bluetooth (4 ft away) keeps fading in and out. The hands free phone feature is a disaster. The caller can't make out what I'm saying. Not worth returning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker work good not as loud as I thought but had a bad experience when reciving by mail.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor sound quality and has no bass, but it worth 10 dollar

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, we truly appreciate your thoughts on this speaker as it allows us to strive towards making better products for our customers, have a nice day! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was definitely disappointed in the sound but for $12.99 I guess you get what you paid for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price but would have rather spent more money and upgraded to a bigger one

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I truly appreciate your feedback on this Speaker! Please remember that if you are not satisfied by the product, you have a 15 day return/exchange period at the store. Have a nice day! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume was not loud enough and there was a static quality to the sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linking to the Bluetooth is not straight forward. The communication is not smooth.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't sound great. It would say a very ordinary and average speaker.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be better. bought as a gift and was disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality. Disconnect issues. Sound is better with just the phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for Christmas but he wasn't happy with the sound quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Christmas white elephant gift and the receiver was pleasantly surprised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen has many problems. it constantly flickers. i would not buy again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good bass but it dies too fast needs to be charged like every hour

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the cheapest Bluetooth speaker by far, speaker volume changes randomly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the volume is too laud the battery time is ok too but the mic does not work well

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We really appreciate the comments on this speaker, please remember that if your speaker malfunctions, you have a one year warranty that we can gladly fulfill. Have a nice day! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Just So Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I usually don't write a review but I have to write on this one. I have bought lots of stuffs from Best Buy and the things that were on best deal were so so sooo bad. I am glad that I checked the products right away because I made a mistake before not to do that on 8 Mophie Power Bank Battery. There were 6 of them did not charge or work at all. Luckily that I have a Elite Plus membership and had 45 days for return so I returned 6 of them. This time, I bought 7 Insignia Bluetooth Speakers and tested them all. It ended up that only 1 of them worked as Bluetooth device with my iphone. Now I decided to return 6 of them back. I think BestBuy should test the products before they put them up for sell. Thanks,

    No, I would not recommend this to a friend