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Customer reviews

Rating 4.2 out of 5 stars with 2825 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the portable CD player's ease of use and sound quality, frequently citing its simple operation and excellent audio. Many also appreciate the device's compact size and affordable price. However, some users have noted concerns regarding battery life and occasional skipping issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,825 reviews
  • Rated 1 out of 5 stars

    Money coukd be better spent on a better unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was hard to use and ended up not working. Ended up trashing the unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good bargain for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes there is a need for a small portable CD player and this is it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This didn’t work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made and didn’t work so I had to return this item

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that this portable CD player did not meet your expectations. I know how important is to feel you have a quality product on your hands, so we will review this and work on it, so hopefully we can get your trust back.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    did not play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work upon receipt, have to return bad deal all around, very disappointed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! We truly appreciate your feedback on this CD player. It's good to hear that you took advantage of the 15 day return period at the store. Have a nice day! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Just does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed as I bought it for her going off to college a gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. Tried all possibilities as listed in set-up book and none worked

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for your honest comments on this CD player. I'd like to offer further assistance, please visit: https://www.insigniaproducts.com/contact-us so one of our agents can help you solve this issue. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    A piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke within one week, not worth the money. Best Buy did take back - no problem

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I'm sorry that your CD player didn't work as expected; however I'm really glad that you where able to take advantage of Best Buy's return/exchange policy. -Elsa A. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective. We returned it for a refund. Customer service eas excellent.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for your kind comments on this portable CD player, I'm glad you are happy with our service, have a nice day! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Took it back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't play at all either with headphones or aux cable

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I am sorry to hear that this no longer works as intended. I know it is disheartening when a product stops working shortly after being purchased. If you require further assistance, please do not hesitate to contact us at: https://www.insigniaproducts.com/contact-us

      Jay - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work at all with my cds. I was very disappointed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nick.

      I know the feeling of not being able to get something to work easy and seamlessly. Make sure that all your CDs are recorded on the adequate format, as this player does not reproduce MP3 format. If you have confirmed this and the issue still continues, please, give us a call at 877-467-4289 for specific troubleshooting on your particular case.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn’t even work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this..... it’s junk and didn’t even work. Waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i dont know what i was thinking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought something I do not need it does not have a radio I could have used my ipod

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months, the laser went out. Poor Quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I understand that you left us this review to report on this situation. I understand your disappointment and will like to help you get this solved. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.

      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It's okay for what we need for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but a little hard to get started and play. For our use it's ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this cd player did not work properly so I had to return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok CD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CD player was just ok but they are pretty much outdated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Solid Portable CD Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day and age, portable CD players aren't as in vogue as they used to be but they, nevertheless, still serve a purpose. I am one of those music listeners that enjoys reading through the lyric sheet and absorbing the artwork of an album when I listen to it for the first time and this Insignia CD player has come in handy for that time and time again. In short, anyone who doesn't have a sound system they can exploit while listening to a CD will find this item to be quite useful. This portable CD player comes with the standard features one expects from this kind of device - skip protection, volume control, bass boost and the like. It's made of a sturdy plastic, resilient to the wear and tear carrying it in a backpack would potentially cause it otherwise (something I can attest to from personal experience). While there is a bass boost, there aren't any other audio options available which would have been appreciated since I generally like to "tweak" the sound as much as possible. Thankfully, however, the inherent sound of this Insignia device is clear, concise and robust, at least from the experience I have had listening to predominantly "heavy" albums; I expect that the sound will be balanced for most music genres, however. Also, the battery life is pretty good - this device won't be eating your double A batteries left and right or anything, but it is a good idea to keep a few handy anyway. Simply put, this is the best affordable portable CD player I could find on the market a year or so ago and I've yet to have any issues with it. Had I the option, I probably would have given this CD player a 4.5 just because I would liked to have had more audio options but that's just a personal gripe, really, which is why I rounded up and give it a five. After a year of frequent use, I can say that this is a durable, reliable CD player that is recommended to anyone with a need for one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality CD player. Came with batteries but never worked

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product if you have good eyes, small fingers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs clearer and simpler operating instructions just to start the CDs

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for submitting your comments about this product. If you need any help to setup this product or need some troubleshooting steps, please do not hesitate to get in touch with us at http://www.insigniaproducts.com/support/contact.html. Best wishes, Fernanda-Insignia Products Specialist BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Bought for a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for a friend who needed it for his secretary.

    I would recommend this to a friend