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Customer Ratings & Reviews

Your price for this item is $239.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 284 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers express satisfaction with the ice maker's high ice production rate, ease of use, and compact size. Many appreciate the sleek design and self-cleaning function. However, some customers note that the ice maker can be noisy during operation, and the drain plug design is a point of concern for a few. Overall, positive feedback on ice production and ease of use outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-284 of 284 reviews
  • Rated 5 out of 5 stars

    Ice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is what it is advertised. Wife is happy which means my life is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive lesson in buying store brands.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one of Best Buy's Insignia ice makers and it randomly started to leak and leave rust all over my countertop under the machine. You'd think the support process would be painless, seeing as it's a store brand. You'd think wrong. I emailed, which was the only option presented on their support page and after a bunch of back and forward exchanges versus going great - let's setup an in-store replacement. They go great, now call this number and tell all of this to them. This was around the holiday time, so like most people I got busy and I'm just now getting around to following up on this and of course it's outside the 1 year warranty so I guess I'm the fool stuck holding the bag now (and we're talking weeks outside not even a full month). Learned my lesson and will definitely stay far away from Insignia products in the future.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ Portable Clear Ice Maker. We genuinely appreciate your feedback, as it helps us understand your perspective and the challenges you faced during the support process. We value customer insights and are committed to continually improving our products and services, ensuring that customers have a positive experience. Your input is important to us, and we are grateful for the time you took to express your thoughts. Jeth | Insignia Support. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-clear-ice-maker-with-auto-shut-off-stainless-steel/6495836.p?skuId=6495836 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Bad item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good it would make ice for a few months and then it would not work anymore

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend. Stops working unexpectedly. Have to unplug about once twice a week to reset. Ice comes out in big chunks. It does make ice so keep it, just not happy with it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Sorry to hear that the Insignia Portable Clear Ice Maker with Auto Shut-off has been causing you so much frustration. It's unacceptable that it stops working unexpectedly and requires you to unplug and reset it multiple times a week. Additionally, the issue with ice coming out in big chunks is also a problem. While it's good to know that the product does make ice, the frequency of issues and the inconvenience it causes outweighs that. Based on your experience, I would advise others to think twice before purchasing this product. Your feedback is valuable, and I'll make sure to pass it along to the manufacturer so they can address these issues and improve their product. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-portable-clear-ice-maker-with-auto-shut-off-stainless-steel/6495836.p?skuId=6495836 BBY-ExBrand_Insignia