Customer Ratings & Reviews

pretty good, makes a ton of ice within an hour/ hour and a half.

Had this for a few weeks now. Love having ice right on my counter.

I can have ice all the time now. Love it, its small enough to set on my counter.

This review is for Best Buy Colma branch customer service rep and manager this includes the the 800 number they ask me to call as we'll. This ice maker was returned for warranty exchange when it stopped working after about two years of usage.The person at the customer service counter did the exchange took the broken product and placed an order for replacement to arrive within a couple weeks and I also added $19.99 for additional 4 years of warranty. Around two weeks while waiting for the product to arrive I noticed a refund of $19.99 from Best Buy to my bank, I went back to Best Buy Colma to inquire and found the same customer rep person that helped me the first time I returned the product and he even acknowledged to remembered everything. The customer rep with the help of his manager claims, I don’t know how but apparently another customer (based on customer id number) have cancelled the replacement product. And then I was told that there is nothing they can do to reverse it then handed me a 800 number to call. I spent hour and hours on the phone talking to someone on the other side of the world doing my best to explain the situation for it is not making sense for both of us while she made multiple attempts to call the store but nothing helps. The receipt that was generated on my Best Buy app shows that they refunded me instead and put refund balance of $98.42 on a card with the last four digits that’s not matching any of my bank, store and or credit cards. I told the customer service that my main goal is just to get the product reordered, but she is unable to do it cause it is already refunded to some unknown card. I was promised that someone will return me a call but after weeks then months waiting for a call or a refund or the product to arrive none of that happened and now I felt like this $98.42 has been stolen and all that precious time invested and all the stress cannot be undone. If you are Best Buy in charge of customer reviews would you please refer this to proper department for investigation so that no one else have share my experience.

It works! I was surprised how easy it was to setup and make ice!

Very nice machine!! Very efficient and compact. Great job!!

Great item. I don't know why I have to comment more but Great product...

The icemaker is a great product! Highly recommended.

This is a must have. Easy to set up and easy to use.

love it! works great and quick. pefectly fits on the bar top as well.

Not as good as a built-in ice maker in a refrigerator, but it does the job. When you transfer the cubes to the freezer, the cubes freeze together so you need to break them apart when you want to use them.

This icemaker is great. Fast and efficient and fun

I loved all of the items purchased and would recommend it to my friends

Have not had long enough to give 5 stars. Works good.

EVERYTHING BOUT IT IS GREAT!! CLORE IS A PLUS. VERY RARE COLOR

I really like & recommend this ice maker. Compact & efficient. The only drawback is the drain plug is located on the bottom of the unit which makes it difficult to drain.

We have enjoyed the portable ice maker. Just remember to add water.

Excellent product, works just like it says, even better.

Great item. WIll makes ice very quickly. Will recommend.

a little load but works fast so you can turn it off when unused