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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 9389 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 9,389 reviews
  • Pros mentioned:
    Ice making speed

    Rated 2 out of 5 stars

    make a lot of ice.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit makes about 26 pounds of ice in a day. it works well. did only last about 2 months before it stopped working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, sshock.

      Thank you for taking the time to share this review with us. I certainly apologize about this situation and I would like for us to provide you with the correct options for your Portable Ice Maker since it should work properly for more than 2 months. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Stops working after a few weeks.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a few weeks. I had to return and receive a refund due to it still being under warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Have to bring it in after about 8months since it started dripping out water constantly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ice maker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a long time to make a decent amount of ice. The first couple of batches are small cubes, they get a little bigger the more you make.started to grow mold inside when not in use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia Portable Ice Maker with Auto Shut-Off. We apologize that the ice maker is not producing ice quickly enough to meet your needs, and we're sorry to hear that the initial batches are small and grow in size as you make more. Additionally, we're concerned to hear that mold has started to grow inside the unit when not in use. We appreciate your honesty and will share your feedback with our product development team to improve the performance and hygiene of our ice makers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-mint/6448629.p?skuId=6448629 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Loved it while it worked

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a year but having issues with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice doesn't seem to get completely solid. Also, it's pretty loud.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker came in handy. It works fine but expected faster ice cubes. They aren’t solid ice cubes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good while it worked

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while it worked but after 5 months it stopped working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after 6 months replaced with two year geek squad warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ice Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that the cubes are soft and quickly melt. It is noisy and runs a lot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 0 starts if I could! I have only had this ice maker for 4 months and it’s terrible! Do not waste your money! I clean this ice maker and run the basket through the dishwasher regularly however, mold still started to grow under the basket where it sits in the ice maker. I also noticed at the bottom of the water reservoir a pink film (pink mold?). I reached out to service and I can not return this item so in the trash it goes. Luckily it was not too expensive. They did offer to have geek squad look at it, however they can not stop mold from growing, so that’s a waste of time!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes the ice so slow. I wish i would have returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product but it's too noisy when the ices are freezing. It's not keep ice cold, you must move to your freezer or it will defrost.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, could be better!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker in our fridge broke, and I needed a temporary fix. It makes ice well, however; IT DOES NOT KEEP THE ICE COLD. The ice drops into a tray and melts little by little, so by the time you use the ice, it's almost melted away. You have to catch the ice fresh as it's made.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Drone,
      I personally would like to apologize for the experience you have been through with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. I am sorry to read that the ice maker in our fridge broke. For further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a loud rattling noise. Other than that works well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nugget Ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for about three weeks then it started saying add water when it was full of water so had to exchange it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last long. Not worth the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is great for the first few months. Although the ice isnt frozen solid therefore it melts your drinks pretty quickly. I am now on my third machine because the other two haven't lasted even a full year before they just quit making ice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little slow with making ice so it tends to melt in the basket as it fills up but it does the job.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. This portable ice maker is a headache. It does produce ice accordingly but you have to babysit it all day in order to get some ice out of it. After about 3 batches the ice gets built up where it dumps and get clogged up and stops producing ice so you never get a full tray of ice. The tray is also cheaply made and can break easily if you don't use both hands to pull it out. This unit is also louder than expected.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, JRCV.

      I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Portable Ice Maker since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good ice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good icemaker until it just stopped working about a year after purchasing.

    I would recommend this to a friend