Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Little Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little loud. It's in the kitchen, you can hear it from all over the house. But it did make a lot of ice.
I would recommend this to a friendMakes ice in big kitchens
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes up too much counter space for my wife. It makes ice though, i have seen one do it.
I would recommend this to a friend- Pros mentioned:Ice making speed
Ok not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes Ice super fast but it doesn’t keep it cold enough for it to not melt while more ice is being made.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mimi,
Thank you for sending us your review about our ice maker. We appreciate your feedback as this helps us to know how we can improve our products. If you need any help with your unit, please feel free to reach out to us and we will gladly assist you and review what could be done for you.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Ice maker?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed how quickly it made ice the first time, but it stopped working and does not make ice now.
No, I would not recommend this to a friendGood but don't expect to get long term use
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when it works. But breaks after about a year so make sure you get the warranty. The basket that holds the water that makes the ice cracks and stops moving. Seems to be made of low quality plastic. Replacing my second one and will be looking for a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ridleyj329,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Red. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Pros mentioned:Noise level
Stopped working after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working exactly a year after purchase. Sounded like the machine was on, but wouldn’t make ice anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear that your portable ice maker stopped working after a year. We aim for durability and reliability in all our products, and we apologize that your experience did not match our standards. We’re committed to improving and would like to help resolve this issue promptly.
Please reach out to our customer service team to discuss the warranty or repair options available for your ice maker. - Carl | Insignia Products
It’s Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very well. Had no problems until it went out on me .
I would recommend this to a friendLove Hate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my ice machine in the beginning. I had to replace several times.
No, I would not recommend this to a friendBreaks after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good while it lasted broke after a month of having
No, I would not recommend this to a friendGreat ice, but died in 17 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great while it works, makes that softer, chewy ice. It only lasted for 17 months, then died. The unit will still (kind-of) make ice for one cycle if you unplug it, power it on, off, then on again. The last unit we had only lasted for a little over two years. I am guessing these things are just prone to breakage. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Melting ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small ice maker and ice melts quickly. Would recommend getting a bigger ice maker
No, I would not recommend this to a friendAverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a while to make ice and when it does the ice melts away. Good for small parties to keep the ice flowing though.
I would recommend this to a friend- Pros mentioned:Ice making speed
Countertop icemaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a piece of junk Samsung refrigerator which the ice maker has stayed frozen up on always. It was replaced several times and was never a long term fix so this is my only ice maker. It makes enough ice for my husband and myself and I really like it. It is rather hard to clean I think.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there! Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that you are having issues with the product that is hard to clean. Kindly contact us to be able to check all options.
Insignia Support
Mary
www.insigniaproducts.com/support
Not as expected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not as good as I expected., ice are very small and takes a long time to make .
No, I would not recommend this to a friend- Pros mentioned:Ice making speed
Doesn’t make enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to do a good job at making ice quickly but not enough. You constantly have to babysit it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for reviewing our portable ice maker. I am sorry to know that this product has not met
your expectations, but rest assured that we will continue working hard to improve this product
and get 5 stars next time.
To get in contact with our customer service team please follow the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine in cold months if you are one person. I don't see this working for multiple people who want to fill more than one glass with ice. Also, now that it is warmer the ice is melted into tiny hail inside the machine, even the producing ice is now flattened like a mint.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. I know how frustrating this must be for you. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina || Insignia Customer Care || https://www.insigniaproducts.com/contact-us
Cheaply made
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within the first week. The arm that lifts the ice into the basket broke luckily we were able to return for a refund with no issues. Went with the opal ice maker and we love it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your ice maker broke within the first week of use. Quality and durability are essential to us, and we apologize for any inconvenience this has caused you. However, we're glad to hear that you were able to return it for a refund without any issues. Your satisfaction is important to us, and we're pleased to hear that you found a suitable replacement with the Opal ice maker and that you love it! If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. Thank you for your feedback, and we apologize again for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Initially, I loved it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, I loved it. However it stopped working after 1 year. Like one year from the actual date of purchase.
I would recommend this to a friendQuite small
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for extra ice for holidays. Returned because it was so small and didn't appear it would provide amount of ice we needed.
No, I would not recommend this to a friendLasted 13 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Survived 13 months of near constant use. Worked great until just this past week. A weird fluid started coming out of the side and it just stopped making ice. I tend to buy warranties on things with moving parts, and I got the four year on this one. Glad I did.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello StephanN,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support