Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, Poorly designed & noisy. Requires constant attention. Ice reservoir fills up 20% - 30% then shuts off because ice piles up & machine thinks its full, push ice out of the way, will run some more till blocked again. Makes loud squeaking noise
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Barry,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. I understand you found it uncomfortable to use since it makes loud squeaking noises and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Carrie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice melts fast 26 lbs is too small I’m enjoying having had to open refrigerator
I would recommend this to a friendDoesn’t last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Lasted 1 year and 1 month.
No, I would not recommend this to a friendIcemaker review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay but doesn’t give enough ice . And the time it takes to make a small batch it takes a while
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ Portable Ice Maker. We appreciate you sharing your experience, and it’s great to hear that it works for you. Your insights about the ice production time are valuable, as they help us understand customer expectations better. If you have any further thoughts or suggestions, we’d love to hear them! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
ICE cold
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to clean, will eventually break on you. Had to buy geek squad
I would recommend this to a friendOnly Good for 1 year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for about 1 year and then they quit working. Very frustrating. It's as if the machine quits right after the warranty expires
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with our product. It's disappointing when a product stop working shortly after the warranty expires, and we understand your frustration. We strive to provide reliable and long-lasting products, and we apologize for any inconvenience this has caused you. Your feedback is valuable to us, and we'll use it to improve our products and services in the future. If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to reach out to our customer support team. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-white/6448626.p?skuId=6448626
Isn’t worth mold build up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the idea of this but it is VERY hard to keep clean. It builds black mold after a few weeks and tried every cleaning method possible. It becomes an annoyance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the difficulties you've experienced with keeping our product clean. Mold buildup is certainly not something you should have to deal with, and we understand how frustrating it can be. We take feedback like this seriously and will look into ways to improve the design to make it easier to maintain. If you have any further questions or concerns, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Didn't last a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great when I first got it, but it didn't last one year. Used it every day for a few hours, never let it run dry, kept it out of harm's way, etc. Just died tonight after less than 11 months. Should have gotten the protection plan, since I can't return it. Won't buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know how inconvenient it is that you are already experiencing this on your purchase. We are working on improving our products and designs. We appreciate your feedback.
Since it is less than a year from the date of purchase, you may contact Insignia Customer Service for warranty claim.
If you have any other concerns, you may use the link below to reach us.
Insignia Support
Dina
Please visit https://www.insigniaproducts.com/contact-us
Home Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not last very long, first purchase broke about 1 year in. Returned for a replacement under warranty. Next broke just after warranty. Had to purchase 3rd. But can't live without. So if it breaks again I have a 2 year warranty
I would recommend this to a friendBroken garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have now had 2 of these and both broke within 2 years. First time was literately in a week where it started to randomly leak from the fan on the side. Wet floors are a great time right. I exchanged it and the new one last a bit of time but suddenly stopped working for reasons unknown. I do not have kids or pets and i have never moved it since installing it around a year ago. I'm very disappointed in this ice maker
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ -26 Lb. Portable Icemaker with Auto Shut-Off . We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts. I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
good for daily use for 2 people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok, not great it won't keep up with even a small party..but good for daily use.....
I would recommend this to a friendIce maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift for my friend so far she’s loving the ice maker .
I would recommend this to a friendIce maker freezing up.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this ice maker is a sleek small appliance, i would appreciate it if someone from the manufacturing would contact me about it freezing up everyday for 2 months, its not even on every day!! Thank you....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation that it freezing up everyday for 2 months, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
I don't suggest this product at all!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good for two months! Then it decided to stop making ice when bin was not even full! We have unplugged and reset several times and It does the same crap...girlfiend sent several emails about situation and got no response! Great customer service!!! NOT! Either send me a new one or refund my money! Only 4 months old! Perry M.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker with Auto Shut-Off. We truly value your feedback and are committed to using it to enhance our products and services. Your insights are important to us, and we appreciate you taking the time to let us know about your situation. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-red/6448628.p?skuId=6448628
Meh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do yourself a favor and spend the extra money on a good brand machine
No, I would not recommend this to a friendIce maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit our needs. Returned it and ordered a bigger one from best buy, love it!
No, I would not recommend this to a friendGood but didn't last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, but died less than one year of using it daily.
I would recommend this to a friendLouddddd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely loud. Makes ice okay, but can’t be used in the house at night. It sounds like a commercial grade ice machine you hear in a hotel hallway. Also there is not a way to empty the water.
No, I would not recommend this to a friendWould not recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a year. Cheap for a reason. Definitely get a nicer ice maker. You will thank yourself in the long run. Didn’t make much ice and got dirty all the time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chance. Thank you for writing a review about our Insignia Ice Maker. I apologize that this ice maker broke after year and did not make much ice and dirty all the time. I know how inconvenient this must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great, until it dies.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves these little ice makers, and when they work they are awesome. Unfortunately we still have yet to find one that is durable. After 18 months we are looking for another one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello antb7,
Thank you very much for taking the time to review our Insignia - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support