Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Not the best or the worst
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a little over a year. Used it maily in the summer but it stopped making ice and is trash now. So did i get a hundred dollars of use out of it I don't think so.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EddieG,
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
- Pros mentioned:Ice making speed
Skip this one!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great quality, doesn’t hold ice. Makes ice quickly but it’s very poor quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BethanieF,
Thank you for writing a review about our Insignia™ - Portable Ice Maker with Auto Shut-Off - Red . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great but slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is very effective but its kinda slow
I would recommend this to a friendDesigned obsolescense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a warranty. Ours crapped out at the 13 month mark.
No, I would not recommend this to a friendGood ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little overpriced compared to other stores. Works great though.
I would recommend this to a friend2nd Unit to fail within one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st unit failed after about 11 months. The store replaced it under warranty now the 2nd unit has started making a strange vibrating noise. Did some trouble shooting turned off, cleaned but no luck
No, I would not recommend this to a friendDied after less than a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this ice maker for just 11 months and its done for. Ive cleaned it as reconmmended and never filled past the max fill line.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Noah,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Disappointment in the Making
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just not the greatest value. Had been wanting one for the longest time. Finally went for it when on sale. Had the return and after 3 time was a no go. The first time the ice kept tastin like oil no matter what I did. Cleaning ran through about 10+ loads of ice and it just never changed. The next one just quit working and the third one never kept the ice cold enough after making . Not a great value sadly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GranGotGame,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Red. It has come to my attention that you were not fully satisfied with the purchase of your ice maker. I'm sorry that the product did not meet your expectations, I know how inconvenient this must be to you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not worth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice melts super fast in the tray. Even when I put it straight away in my drink it melts in 5 mins. I know it's ice it melts but when I put ice from a grocery store in my beverage it lasts a lot longer!! Very disappointed. Wish I would have kept the box I would return it.
No, I would not recommend this to a friendnot this ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few models by the same maker. This one lasted 3 months before it died.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Clemenza193, we're very sorry to hear your ice maker stopped working after just three months. That’s certainly not the experience we want for our customers. Please reach out to our support team at 877-467-4289 so we can assist you further. We appreciate your feedback and are committed to improving our products and service. Thank you for giving us the opportunity to make this right. Patricia | Insignia Support
Piece of Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this ice maker now for less than two months. bought March 25th, this year. Now it is making a loud, grinding noise when running. This is not a quality product at all. Had the silver colored one previously for two years and when it died , we got this one. Very unhappy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 from Monday to Saturday (8:00 AM to 9:00 PM) Central Time, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Decent ice maker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not generate enough hard ice. Ice melted very easily.
No, I would not recommend this to a friendGood but not for everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little ice maker, however it melts quickly and unless you deep freeze it afterwards in a normal freezer, tray is kinda small, pull a lit of power running 24/7 and if you dont use it, it melts in the tray after awhile and just recycles itself
No, I would not recommend this to a friendDont let them Lie to you. You will get NO SUPPORT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped making ice. Contacted Insignia via email and they responded with a list of questions. I replied and answered all their question with a copy of the receipt. Not one reply since then. Nothing in the junk folder. I resent 3 email asking for help in the last week and I get nothing back. I also tried their phone service hoping that would prove better. After one hour hold, I realized they are not going to answer. Stay away from anything Insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dimorcos,
Thank you very much for reviewing our Portable Ice Maker. I am sorry to read about the situation you have been through trying to contact us. Our e-mail department has been experiencing some issues with the inbox not working properly lately. But you can also give us a call so we can handle this situation for you.
Please follow the Contact Us link at the bottom of this response, there you will find our phone number, where we will gladly help.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
not worth the headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thus for Christmas present with 4 year warranty and stopped working after a few months. The fill water light stays on and doesn't work. Then exchanged item for another and that lasted 2 days with same problem. The water fill light stays on. Not wasting my time and money. Got a full return
No, I would not recommend this to a friendIt’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to work with and lots of instructions. That’s it
I would recommend this to a friendDidnt like it. Do not Recommended
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, returned. Wouldn’t buy again. Dont recommend
No, I would not recommend this to a friendWished it would of continued working.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only used it a couple of times before it quit working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with our product. It's certainly disheartening when a product doesn't meet expectations, especially after minimal use. We understand the frustration this situation may have caused and want to assure you that your satisfaction is of utmost importance to us. Please reach out to our customer support team at your earliest convenience so we can assist you in resolving this issue promptly. Your feedback helps us improve, and we're committed to ensuring that you receive the quality and reliability you deserve. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Died after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fine until a few days ago, almost exactly a year after I'd purchased it, at which point it stopped working entirely. I generally don't think of ice machines as annual purchases.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LeDiva,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use since it stopped working entirely and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice melts very fast works well but does have a weird plastic taste to it . Let it run multiple times still has taste
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sarah, Thank you for taking the time to leave a review of our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285