Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Serious Molding issue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy . Had very serious molding issue . I didn’t use for 2 week got molded now it wouldn’t work at all. Yet I wouldn’t use it at all after that molding anyway. Now I know why everyone sale them I’ve machine on other markets . Waits of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
We appreciate you bringing this to our attention. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com
Don’t bother……
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would get ice faster by just driving to the store and bringing it home!! Absolutely ridiculous for the cost of this thing!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We understand your frustration with the performance of our product, especially considering its cost. We are committed to addressing these issues and improving our products to meet your expectations. Your input is crucial in helping us enhance our offerings. We appreciate your patience and support.
Keith | Insignia Support
Good for quick use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says. The ice is barely frozen and melts quickly. We tried putting in a freezer immediately but the cubes froze together.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but has plenty of flaws. Makes odd noises, had to get a third replacement now, there are better options out there.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Buyer beware.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker worked wonderfully for around 3 weeks, but now it will no longer make ice. It goes through the full cycle as if it is making cubes but it never produces ice. It was cleaned regularly and was only ever filled with filtered water. If you want an ice maker that works for longer than a month, I would not recommend this one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Justin,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Wouldnt buy it again
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great at first! But stopped working after 3 months.. no warning signs that i was going to stop working, i always cleaned it as noted in the directions.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We realize that this situation can be frustrating, specially after a few months. Please know that you are more than welcome to contact us on the link below, and we will gladly assist you with your portable ice maker.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Bad quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is terrible do not buy. Worked for about a week before it stopped making ice. Also gave the ice a metallic taste. No self clean function either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear about the issues you've encountered with the ice maker. It's frustrating when a product doesn't meet expectations, especially with problems like stopping after a week and giving the ice a metallic taste. Your feedback is valuable, and we'll use it to improve our products. If there's anything else you'd like to share or suggest, we're here to listen. - Carl | Insignia Products
Do you want to drink moldy water?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well from making ice but gets moldy. I'm not sure if mold dies when it's frozen ?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ronald,
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.insigniaproducts.com/
Malfunctioning after two months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in July after my last ice maker of a different brand quit working. Just barely two months later, the ice maker is making a horrible loud noise every time it cycles water for a new batch of ice. TWO months. Spend your money elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker. We appreciate your feedback regarding the noise during operation, as it helps us understand areas for improvement. We're glad you chose our product and hope that your overall ice-making experience meets your expectations in the future. Thank you for your insights! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Good price but..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started out working well, but during the second use ice was getting stuck and the add water light comes on with water in it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Steven!
Thank you for taking the time to review our IInsignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
doesn’t make enough ice for even one drink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This icemaker makes eight tiny ice cubes that would fit on your fingertips and it takes about 20 minutes to make it I can’t believe they ever designed this product and it made it through an entire corporate production system and they market a product that so obviously does not work in a very unfortunate waste of time Doesn’t even make enough ice for one drink in a full hour of operation and it seems to be working perfectly it’s just a serious design flaw
No, I would not recommend this to a friendReturned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this, thought it would be good for parties but didn't like the quality of the ice that it produced
No, I would not recommend this to a friend- Pros mentioned:Size
dissatisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact countertop icemaker However it did not work, the cooler fan never turned on, no ice. Item returned for refund. refund received.
No, I would not recommend this to a friend Broke in less than 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the ice maker. It worked well when I first got it, but it just stopped working. Luckily I have the best buy membership, so they said I can get my money back in store credit. Its kind of a bummer that this machine worked less than 10 times and broke.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Christian!
Thank you very much for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation that It broke in less than three months, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Started leaking after a month
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this unit and it started leaking after a month. A week ago, it stopped making ice. It was great when it worked but it breaks easily.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JRCF,
Thank you so much for writing a review for our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating that the product started leaking, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
- Pros mentioned:Ice making speed
Black Mold
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at making ice. Just no way to keep it clean. Don’t purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, CustomerK. We appreciate your input and understand your concerns about the maintenance of the ice maker. Your comments are valuable to us, and we'll take them into consideration for future improvements. Thank you for helping us enhance our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Cheap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 6mth. Then the compressor went. Wouldn't recommend this product because this was a gift that was short lived for someone who loves eating ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that the unit stooped working after a few months. Kindly contact us to be able to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Stopped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked pretty ok at first but then it stopped working after a few months. Would not buy this brand again.
No, I would not recommend this to a friend
Film on ice
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but atarted getring a film over the ice after a month or two
I would recommend this to a friendJunk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in June, worked great. Broke in September. It started making a very loud (more than usual) noise and then the ice full indicator light came on when there was very little ice made and it will not reset to start making ice again. The owners manual "troubleshooting" advice for when the light comes on? "Remove ice from the bin." Sorry - that is normal use, not troubleshooting. There is no info on how to reset or fix this problem. DO NOT RECOMMEND.
No, I would not recommend this to a friend