Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
RIP
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after like 9 months. Not sure why there's no such thing as a good inexpensive ice maker. It was glitchy from day 1. Either thought it was out of water or the limit switch on the ice scooping mechanism failed to work properly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jared. Thank you for writing a review about our Insignia Portable Ice Maker. I apologize that the ice maker is no longer working after 9 months of use. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Terrible tasting ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice from this icemaker tastes like plastic. I have cleaned it out twice with vinegar water and it does well for 1 or 2 cycles, then taste like plastic again. I do not leave water sitting inside and leave the top open until its completely dried out. I wanted to return it, but the return time was only 15 days. I feel this is unfair for this type of product.
No, I would not recommend this to a friendRead reviews before buying.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started off great..then about a month ago started making a squeaking noise..then gradually got worse..now the thing won't push out any ice like its stuck! I read reviews about this ice machine all over the web and it seems to have this problem a lot..but I haven't read any solutions fot this. I have had this icemaker for only 9 months !
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that the unit is making some kind of noise. Kindly contact us to be able to check the warranty status as most of our units do have a 1-year warranty.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Piece of junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after about 4 months of use. We only used distilled water. Makes a horrible squealing noise when we turn it on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Cool if you have room
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The package is misleading. This product does not store the ice.
I would recommend this to a friendRead before purchasing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked at first. After 3 uses the machine would shut off.
No, I would not recommend this to a friendPoor performance Morning
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked one month only, too noisy ad ice meltdowns easily in the container because is not sealed properly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your Insignia Portable Ice Maker with Auto Shut-Off has not met your expectations. We understand that the noise level and ice meltdown issues have been a disappointment, especially considering it was only used for a month. We will take your feedback into consideration to improve the design and quality of our products, with a focus on creating a more quiet and reliable ice maker experience for our customers. Jeth | Insignia Support . https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-red/6448628.p?skuId=6448628
Not worth it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine takes a very long time to make just a couple of ice cubes. Not as expected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Twokidz,
Thank you for the review. I do apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Broken Fan
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit over a month, the ice maker started meaning these loud noises. Don’t seem like the fan works anymore
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issues with your ice maker and the fan. Your comments are valuable to us, and we'll use them to improve our products.
- Carl | Insignia Products
Make ice quick, but little to hard for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine makes hard ice. I really don’t like that. I was looking for a more softer machine one ice has settled a bit.
I would recommend this to a friendBad Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and was ill when it arrived. I opened the box just a week from today and made ice that one day just fine. I went to make some ice yesterday and ABSOLUTELY NOTHING!!! NO ICE FOR OVER A HOUR OF IT RUNNING! I want to bring it back to the store for some type of compensation. Unfortunately, I through the box away, it I’m still going to try to return it for some type of customer satisfaction.
No, I would not recommend this to a friendIce maker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. The only drawback is that it is a pain to clean. I really wish they would allow you to remove the upper tray to clean.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you very much for letting us know your experience with the Insignia Ice Maker. I understand how this problem can be very problematic for you. Rest assured that your helpful comments will help our developers to change the design so the Ice Maker gets easy to clean. Please, feel free to contact us at any time if you have any issue.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Moldy parts, ugh
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved our ice maker and used it regularly. I would clean the inside every couple of weeks, until I noticed there was mold build up on the tray that pushes the ice out from the top. Gross! The tray is not accessible and can not be cleaned properly. It's a shame because we used it daily.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MCollins,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Breaks in a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellent for the time it works. Been less than a year in use. And has broken though looked online for why the fan would stop turning on. Another individual posted a video talking about the water line leaking water on to the fan and shorting it out. This has indeed happened with ours as well. This is a poor manufacturing problem.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bellus,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Dead after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after little over a year of service. The motor that pushes the ice into the tray gave out. Up until then, it did a serviceable job. If you live in a smaller place, take into consideration the noise it makes when the ice drops, its fairly loud. If you are in a warmer climate the cubes may melt faster as they sit in the bin.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NoName,
We apologize for your experience with this product. Hearing your feedback is helpful so we can continue to improve the quality o our product. For further assistance, please contact Insignia 1-877-467-4289 and we will be glad to assist you.
Insignia Support
Lea
https://www.insigniaproducts.com/
would not suggest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice freezes together after it's made, we returned it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CarmendT,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. It works as described, but the insulation is poor and ice melts extremely quickly. I returned this product.
No, I would not recommend this to a friendTakes long
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to make ice, like an hour for each batch!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TinaM,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
Great while it worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one and it lasted just under a year and Best Buy replaced it. The second one last just over a year before it also stopped working. I like them while they worked but after two of them with the same freeze problem. I will prob stay away from Best Buy's brand and pay more
No, I would not recommend this to a friendLoud is an understatement.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased December 13th. This ice machine is LOUD! When the pump is going you cannot hear yourself think. Going to attempt to exchange it in case it is just this unit. If another is just as loud, I will update my review.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BrookeH,
Thank you very much for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Mint. We're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285