Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
It works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these before they hit a yr old the leak. Spend the money on a better one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our product!Thanks for your purchased!
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Molds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice melts faster and it keeps building molds. The components started corruding with rusts as well after 6 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable icemaker. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Minimum Shelf Life.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 3 months. This ice Maker did not last even 3 months. The motor runs, cycles the water and and goes through the rest of the motions, but the coils do not get cold, and it does not make ice cubes. If you do end up buying this, be sure to purchase the extended warranty because Bestbuy will just tell you "Tough Luck."
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chase,
Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it stopped working and that can be disappointing. But, it does have a one-year manufacturer's warranty. Please, use the link below to reach us so that we can discuss your options.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Spend your money elsewhere.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective, will leak along the bottom edge. Do not buy. When asking for help, I am switched from department to department with no help. Constantly given the same 1800 number that leads to know where. I am told to bring it to the local bust buy… But mine closed years ago, they refused to help any further.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChristopherF,
We're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation. Please accept our apologies for the inconvenience caused.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Ice maker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this ice maker and 6 months later it stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. I understand that it stopped working after 6 months.. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Just rather get my money back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This brand and model has not worked out for me! In 1 years time I currently have to return another one and this will be #4. The first 3 started leaking really bad after a few months. The 4th one is not making ice at all now. It keeps saying add water when its already at the max level. The water doesnt move up into rhe tray to make the ice.
No, I would not recommend this to a friendCheryl
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice melts before it tray is full really didn’t like
No, I would not recommend this to a friendIt’s okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I guess. The ice cubes melt so fast. If I can make a decision I would have not got them machine.
No, I would not recommend this to a friendLasted 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted four months before it went out and stopped making ice
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rw214589,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Would not recommend. Makes 9 cubes at a time……
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing makes 9 ice cubes. And the machine isn’t a freezer, so if you don’t remove them after they are made they melt right back into the water tray and then they all stick together into one bulky ice cube mess. Would not recommend unless you have 5 hours to spend in the kitchen watching the machine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Pufkya,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take to long for make ice and need to keep freezing cus the cubs start melted
No, I would not recommend this to a friendCould probably find a better one.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker lasted 11 months and suddenly just stopped making ice. Wouldn’t recommend.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Ice making speed, Noise level
Great Ice Maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading reviews I am perfectly pleased with this ice maker. It will fill a gallon storage bag with small bullet cubes with one maximum level fill. To keep the ice from sticking together I take out of the tray and dry with a dish towel to remove excess water. If the ice cubes stick together, just lightly drop it on the counter and it loosens right up. Much easier than purchased bags of ice. It is fairly quiet and doesn't take up much space. Very easy to use.
I would recommend this to a friend Ice Maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to clean, not self cleaning. The item stopped working before a full year. Would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ Portable Ice Maker. We appreciate your insights regarding its maintenance and performance, as understanding customer experiences is essential for our ongoing efforts to enhance our products. Your comments will be taken into consideration for future improvements. Thank you for taking the time to share your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-red/6448628.p?skuId=6448628
Ice is melty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would return if I still had the box it came in. The ice is already melting by the time you get to it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand the ice is not frozen enough and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below tor each us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine received did not work properly. It would not make ice at all. I went through the instruction guide and set the machine up as instructed. I even went through the problem section check list and made sure everything was as needed. Ended up returning and buying another make from another seller.
No, I would not recommend this to a friendNot reliable and leaks aftetlr a few months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased in August and worked well until Dec 15th when it began to leak for no reason. We use this maker on our counter for two people and now i have to purchase another one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker. We appreciate your feedback and are sorry to hear about the leaking issue. Your input is valuable to us and helps us improve our products and services. If you have any further comments or suggestions, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-white/6448626.p?skuId=6448626
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price! Exactly what we wanted
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may use the link below to reach us.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Ice Stuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought it to camping and it really doesn't work well. The ice got stuck and it stopped working.
No, I would not recommend this to a friendBought two of these and both stopped working!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product twice as the first one I bought stopped working after a few months. got another one and the same thing happened. Would not buy again.
No, I would not recommend this to a friend