Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
DO not recommend this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is very slow. Ice cubes melt before its finished filling the ice hopper. Then when you transfer the ice cubes to a freezer, they freeze into a block of ice. Pretty useless as far as we are concerned.
No, I would not recommend this to a friendStopped working on 2nd day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it a 1 star ⭐️ bcz we didn’t even have it for 42 hours & It stopped working. The ice that was made melted right of way not cold. I had to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BiancaValdizon,
We always consider your feedback about this product so we can also continue to improve its quality. Please contact us at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Did not work correctly out of the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time out of the box, only half the ice bars would work took it back and got a refund
No, I would not recommend this to a friendnot worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it got broken after 3months. unable to use it well
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Portable Ice Maker. We are genuinely sorry to hear that you experienced issues with your unit after just three months of use. Your satisfaction is our top priority, and we take matters like this seriously.
We strive to ensure that our products meet high-quality standards, and it’s disappointing to learn that we fell short in your case. Please know that your concerns will be addressed with our product development team to improve our quality and reliability.
If you haven't already, we encourage you to reach out to our customer support team for assistance. They can help you with troubleshooting or exploring replacement options. Your experience is important to us, and we appreciate the opportunity to make things right.
Thank you for your understanding.
Great while it works..... not for long term.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 3 months. It was nice and efficient while it worked though.
No, I would not recommend this to a friendIt’s not what it said
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t keep the ice frozen after it make the ice and not nigget Ice
No, I would not recommend this to a friendwon't make ice cubes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of today every time I turned it on the red light for fill water comes on and won't make ice cubes at all! Since I ordered it on June 23 I really thought it would last longer than this!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that having a product fail so soon is not what you expected and neither do we, so please, contact us on the link below and we will gladly assist you with your ice maker.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a little bit of ice in each batch takes a long time to fill a bucket
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Michelle!
Thank you for writing a review about our Portable Ice Maker! We know how disheartening is when a unit does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Doesn’t hold up
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 3 months, then pump went out on it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Parker,
Thank you very much for taking the time to review our Portable Icemaker with Auto Shut-Off. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
None
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was either my second or third ice machine. The machine works for a short period of time. I got a contract so I was able to return them. Will not buy another.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello EthelA,
Thank you for taking the time to leave a review of our Insignia™ - Portable Ice Maker with Auto Shut-Off. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Broke
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year, make sure to buy protection plan
No, I would not recommend this to a friendTerrible ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things make terrible ice that just melts while the machine wait for it to be used, the ice storage section is not chilled. Additionally, we've had ours for ~2 months and it's begun failing, I have to unjam it daily. Total piece of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CoreyL,
Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Ridiculous!! Waste of money!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed!!! Used Four times and at first worked amazingly but made ice today and it was such a big problem! I’ve had this for 4 months and stops working!!! I want my money back ASAP!!!! Best Buy should back everything they sell….
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kimba,
Thanks you very much for taking the time to review our Portable Ice Maker. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Get the warranty on this brand
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 6 months. If you buy it make sure you get the replacement plan. Insignia brand is terrible and the mfg warranty is a joke since they practically state that nothing is covered in small print and excluded all repairs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker. We appreciate your feedback and are sorry to hear about the issues you encountered. Your comments are valuable to us and will help us improve our products and services. If you have any further questions or need additional assistance, please feel free to reach out. Thank you for choosing Insignia™. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
One temporary ice machine coming up.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this but I am now on the way to get my 2 one in two years the first last less than a year and this one a 13 months I'm getting a replacement but when this one fails I will not get getting another one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CrystalG,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Bad ice maker.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 26 days.Returning to best buy. I am going to buy a bag of ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 26-Lb. Portable Ice Maker! We understand how frustrating is that your unit stopped working. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Good but you can find better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really good solid ice machine but not built to last. Had to replace the machine every year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joseph,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Disappointed......
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adter having this product for about a month an noticed the ice was tasting funny after inspecting the product I found it had rust coming from the side mixing in the ice, this product is hard to clean also.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Portable Icemaker with Auto Shut-Off! We understand that you are experiencing issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not getting cold to make ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd one I've purchased (this was a gift) it arrived on its side and has been running for over 24 hours and has still not produced any ice and wont get cold. I'll be returning it and hopefully getting one that actually works this time
No, I would not recommend this to a friendWould not buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to put in travel trailer- very loud- cheaply made
No, I would not recommend this to a friend