Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Stopped working after a few months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older version that had been damaged in a move. This stopped working in the first few months. The water pump just stopped functioning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Just ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not run well from the start. I have to buy one of these ice makers every year. Disappointing however it’s what is available to me here in Hawaii. This one broke in under a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Retro Portable Icemaker with Auto Shut-Off! We understand that your having issues with unit .We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Great for 8 Months....until it failed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for 8 months and then water everywhere leaking internally and all over my counter top...it's within the 1 year warranty so hopefully Best Buy replaces it..and the next one works for longer than 8 months...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud and takes along time to make the ice return it found a better one at Walmarts
No, I would not recommend this to a friendDidn’t work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute color, but didn’t work for me. Ice maker made ice, but never remained cold enough to stop the ice from melting and clumping together. Hoping to get it replaced under warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6 Lb. Retro Portable Icemaker with Auto Shut-Off! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not long lasting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working about a year after purchase- I wasn't able to return in time for 1 year warranty. Machine still comes reads ice full when empty. If you buy just be sure to get the extended warranty
No, I would not recommend this to a friendNot durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Brought for Mother's day gift and started leaking after one month. Used only 6 times. Contacting manufacturer as best buy won't support the product after 15 days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Portable Ice Maker. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
This product sucked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work and I returned it for a refund. I would have MUCH rather had one that worked as advertised.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the Insignia™ Portable Ice Maker didn't meet your expectations. It can be frustrating when a product doesn't work as advertised, especially for something you were looking forward to using. Returning it for a refund was a practical decision. If you're still in the market for a portable ice maker, you might want to consider checking reviews or specifications to find one that better suits your needs. Thank you for sharing your experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-white/6448626.p?skuId=6448626
Ice maker problem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product because we needed extra ice. It only worked for three months and then stopped making ice. I would not recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker. We appreciate your feedback and are sorry to hear about the issue you encountered. Your input is valuable to us and helps us improve our products and services. If you have any further comments or suggestions, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-red/6448628.p?skuId=6448628
Ice maker machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend this ice maker to anyone. Just stopped working for no reason ! twice, in less the a year !!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BilelS,
Your feedback about this product is important to us. Please know that we always consider our customer's feedback so we can continue to improve the quality of our products. If you need further assistance, please contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to clean continually and it’s difficult to clean . The ice melts fast and the machine makes loud noise after a few months
No, I would not recommend this to a friendWorst ice maker I’ve ever owned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was awful! Worked for one day only then crapped out. Will NEVER EVER BUY AN INSIGNIA PRODUCT EVER AGAIN!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Molly,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
Stopped making ice before my return period was up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker stopped making ice only a couple of weeks into use. It didn’t even last beyond the normal return window. Returned item and got a full refund.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last about 1 yr. Won’t make ice. Has been blown out regularly and maintained. Junk
No, I would not recommend this to a friendWanted to love this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this product but it had issues, I am glad I bought the extended warranty. Very easy transaction to return at Best Buy!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kwiike,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Inoperable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit has not produced any ice. We plan to return it today for a replacement that WILL hopefully make ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GadgetGuy,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rusty ice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The springs used in the feed tray rust and then your ice is contaminated with rust. Do not purchase this item
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JustinS,
We apologize for your experience with this product. Your feedback is important to us so we can continue to improve the quality of our product for the safety of our customers. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Dissatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took almost three hours to make a full basket of ice. The basket isn't that big.
No, I would not recommend this to a friendAwful machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I’ve ever made. Ice tastes like plastic no matter how many times I clean it out and flush it. We’ve had it running for 2 weeks and now it won’t let me select the size of ice. Save your money! This is trash!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Customer,
I'm very sorry to read about the bad experience you had with the Ice Maker. Could you please contact us so we can offer you a solution?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Takes hours to make enough ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine takes almost an hour to make just enough ice for two drinks. It’s also not cold enough so the ice it makes melts within a few minutes! So frustrating to use. Definitely regret this purchase. A complete waste of money!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Majeda!
Thank you for sharing your experience with our Portable Ice Maker! We know how frustrating is that your ice melts easily and takes long to be made. We would love to check this situation further with your, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us