Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Motor quit after months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor quit running after 8 months. If you do buy it purchase a replacement plan as well.
No, I would not recommend this to a friendMake sure it works before your warranty is up, 15
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product i bought was defective. Would get cold or make ice. Couldnt even replace because they were out of stock. Had to purchase a whole new one.
No, I would not recommend this to a friendTerrible shipping care
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My item was damaged during shipping and box was extremely beaten up. It was a last minute gift so it was very disappointing. I would recommend the item but not the shipping company
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not consistent in making ice stops every so often have to unplug and replug to get it working again. Very disappointed in this product as the reviews were great
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Noice!
Thank you for taking your time to write a review about our Portable Ice Maker! We know how disheartening is when a product does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Disappointed in NC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this ice maker & it was broken. I returned it & never got my refund. I really needed this because my husband is on a feeding tube & a liquid diet. I am so disappointed
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy I used it once in August and I went to use it on 11/1 and no longer works after troubleshooting it for over and it it’s done.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that the unit was only used once. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bouts this ice maker but suddenly my ice on the mornings is melted .. so is a no for me . Less than a month with it .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AlmaM!
Thank you for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we are very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Did last 90 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it august 8-8 and today it stopped working, 10-19.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ToniR,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Trash maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight up trash. Didn't last a month until it broke. Super frustrating paper weight.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris805,
Thank you for writing a review about our Portable Ice Maker with Auto Shut-Off - Silver. We know how frustrating it is that the ice maker did not last a month until it broke. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Angry Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my ice maker April 12th and it lasted about 5 weeks and now doesn't even make ice anymore, it's like the water isn't freezing. It was a waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tyee! Thank you for taking the time to leave a review on Portable Icemaker. I know this issue on the product is disappointing as it did not last long. Kindly contact us to check what else we can do for you to fix this issue.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
To slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always wanted one was so happy but made 15 ice cubes in 3 hours was sad I had to return I know you get what you pay for but 3 hours to slow for me had to return
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Pattychi,
Thank you for taking the time to review our Insignia™ - 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Red. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Didn't last 30 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one purchased. Already not working. Will see if we can exchange without hassle.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JaneeS,
Thanks for taking the time and effort to leave a review. I am really sorry if the product did not last. I know how disappointing it could be. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Insignia Support || Renee || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not reliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has stopped working after only 2 months of using it. Got it as a christmas gift and set up mid January. by mid march it gets stuck saying it's full but there is no ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi poorquality,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand that it was given to you as a gift and by mid March it gets stuck and can no longer produce ice and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Nikki
https://insigniaproducts.com
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second unit. The first one stopped working after about four months. The replacement unit does not work properly all the time. I can say when it works it's great.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this! I’ve had one in the past that cost a little more… however it lasted longer. This one is very noisy and doesn’t produce ice like my last one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Mint. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Insignia icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not make ice, read directions and watched the video.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you experienced with the ice maker. It's frustrating when a product doesn't meet expectations, especially when you've taken the time to follow the instructions carefully. We understand the importance of having a properly functioning ice maker, and we'd like to assist you with resolving this issue. Please reach out to our customer support team, and we'll do our best to find a solution for you. Your satisfaction is important to us, and we appreciate your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-white/6448626.p?skuId=6448626
Do not recommend this ice machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice machine turns off and doesn’t make ice that often. Not sure if it’s overheating or what, but t was not worth the money and now I’m stuck with it because it’s past the return date. Very disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the Portable Ice Maker. I am sorry to read that you are having issues with your portable ice maker, please feel free to give us a call at 1-877-467-4289 so we can perform troubleshooting steps and/or review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Loud
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. It was so loud you couldn’t stand it. Sounded like a lawn mower. Very disappointed
No, I would not recommend this to a friendUnreliable long term
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 1 year and 1 month later. Worked well while it functioned, but I expect it to last longer than this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. We are truly sorry to read your concern with one of our products. We are working
on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
not what we expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have this item for a couple of days, the larger ice are so small, we have to returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoePro,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee