Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
broke within a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quit working after about 2-3 weeks. was bummed because it had good reivews
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there. Thank you for taking the time to leave a review on Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand that you are disappointed with the unit as it stopped working in less than a month. Kindly contact us to further assist you.
Mary II Insignia Products Customer Support II please visit https://www.insigniaproducts.com/
Worthless!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!! Takes hours to make 6 cubes of ice!!! I didn't use it right away and now it's not returnable! I'm so upset. What a waste of money
No, I would not recommend this to a friendMRS.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to clean and i used toothbrush and q tip to clean the hole, slime keep coming out.Must clean ever 3 days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SHASHA,
Thanks for taking the time and effort to leave a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Does not work too great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this ice maker. It has 2 settings for small or large cubes. It only makes one size and there hollow so they melt extremely fast.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jamie!
Thank you for writing a review about our Portable Ice Maker! We understand how frustrating is that your unit is not making a different size of ice and that it melts fast. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied. Returned it within 1 week. Ice cubes are very watery.
No, I would not recommend this to a friendDo not buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke twice and now we cannot return it anymore. Don’t waste your energy time and money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.used for 1 year and it's already not working due to faulty sensor. Stay away from insignia brands.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi OtusEleven!
Thank you for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Wet mess.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seven months after our purchase the machine began to leak water all over our counter.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Angela. Thank you for writing a review about our insignia portable icemaker. We know how frustrating it is that your unit began to leak. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Not for me
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after three months, Best Buy was great. They return my money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Aldom,
Thank you very much for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so loud and the ice is super watery and wimpy. I wanted to return but apparently there was only a 2 week return window???? Would not recc
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Angela!
Thank you for sharing your experience with our 26-Lb. Portable Ice Maker! We understand how frustrating is when an ice maker is not working as expected. Please allow us to check this situation further with you! Feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Broke after 8 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 8 months. Indicator keeps showing ice full when there’s no ice. It was nice for 8 months but it shouldn’t malfunction in less than a year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the Portable Ice Maler. I am sorry to read that you are having issues with your portable ice maker, please feel free to contact us at 1-877-467-4289 so we can perform troubleshooting steps and/or review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Does not cool sufficiently.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a long time to cool the area it was supposed to cool.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Charles,
Thanks for taking the time and effort to leave a review about our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver (NS-IMP26SL0). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying that it took a long time to cool. Please feel free to contact us via email at https://www.insigniaproducts.com or our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST for further assistance.
Shai | Insignia Products
https://www.insigniaproducts.com
Ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s horrible! Don’t buy one of these! It will work for a little while then stop working!
No, I would not recommend this to a friendI DO NOT RECOMMEND
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic lid cracked on its own after 4 months of use. Unfortunately, the cracked lid is not covered under the warranty.
No, I would not recommend this to a friendLousy Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY !!!!!! It broke after just one day of use.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money, the pump on this ice maker went out about 2 months in, the Fridgidaire at Walmart is a better unit
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice is very small even on the large setting. Ice cubes stick together if you try to save in freezer for later use. Old fashioned ice trays work better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 26-Lb. Portable Ice Maker, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Rusty stepper motor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 yrs, broken because of rusty stepper motor. Probably due to bad design
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Wet ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice stays wet. Not enough room for ice in storage area.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sunrise,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
getting so nosiy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.start making a noise when it start pulling the water
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi michael,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support