Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to work I will not recommend this item
No, I would not recommend this to a friendBroke in less than 6 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product broke in less than 6 months. CS for help is a joke.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Ice Maker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad made one batch of ice and then never made it again had to return the next day. Wouldn’t recommend.
No, I would not recommend this to a friendIcemachine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last a year. Will never buy another one of that brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We're sorry to hear that your experience with our product did not meet your expectations. We strive to create high-quality items that stand the test of time, and it's disappointing to learn that you encountered issues within such a short period. Your insights are valuable to us, and we will use them to improve our products. If you're open to it, we would appreciate the opportunity to address your concerns further and explore how we can better serve you in the future. Thank you for your honesty, and we hope to regain your trust. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Iced out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice doesn’t turn off automatically as it is supposed too, only used it a few times. Crapes out.. Going back to store…:-(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read about this inconvenience. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Stopped working after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this for the short period it worked. But it stopped working after a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Shella
www.insigniaproducts.com/support
Stopped working right after the return period
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for a replacement. Do not purchase!!
No, I would not recommend this to a friendStay away from this. Quit after 2 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 2 months. Compressor hisses, will not get cold to make ice
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi goess2004,
Thank you for the review. We do apologize if the product did not last. For us to fix the issue please call at 888-237-8289.
Insignia Support,
Renee
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine was ok for the first week. After that any ice it would make tasted horribly of chemicles.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize the ice cubes that taste like chemicals is not what you wish for, when getting an ice maker and so, please know that you are more than welcome to contact us on the link below so that we can assist you with your unit.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked! The “fill with water” light remained on even when full. So it never worked because it thought it was empty.
No, I would not recommend this to a friendPump died in 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for 2 months then died. Pump stopped working. Upon further review this is a frequent issue with this model
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our portable ice maker. I am sorry to know that you are
having this issue with the ice maker, I know that this can be frustrating for you, In this case,
I think that it would be convenient if you get in contact with our team, they will try to help you.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Bad ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker doesn’t work. Ice making is very slow and on large setting the ice cubes are a joke. I shouldn’t of purchased this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our ice maker. I am sorry to know that you are experiencing
this situation with the unit taking to long to make ice, I understand that this situation can be frustrating
for you. In this case I think that it would be convenient if you get in contact with our team in the link
below, they will try their best to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Good until it died
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 year, stopped working after I loved it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Great Until It Wasn’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 days past the return window and it decided it didn’t want to make ice anymore. Would not recommend.
No, I would not recommend this to a friendOnly worked a few days before it quit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it the day or so it worked bit you had to keep filling it up .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Really needed this andvut didn't work.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work well at. Need to take back. Just haven't yet because i did purchase a warranty. .....
No, I would not recommend this to a friendReviews on ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for six weeks. Not self cleaning and is very hard to clean. Very loud
No, I would not recommend this to a friendI feel ripped off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing lasted exactly 1 year and 1 month then just gave out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ErnestoM,
I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this Ice Maker since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.insigniaproducts.com/
Stopped working after a couple of months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. It stopped working after a couple of months.
No, I would not recommend this to a friendNot worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a month, was so excited for it and the sensor stopped working and started constantly making ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that the unit stopped working after a month. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us