Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Ice Maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as well as I thought. The ice didn't last very long. And when you put it in a glass, it melted very fast.
No, I would not recommend this to a friendBreaks to easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic ram that pushes ice out ,came off , put back on worked for a little over a week and plastic broke .Now without ice .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Great when it worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker worked great for us for roughly two weeks, then it just stopped working. Would not turn on.
No, I would not recommend this to a friendNo bueno.Broke really fast.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine broke within a week. It makes batch of ice then the fill water light stays on even when its full water. It does not make ice anymore. It really is not a good ice machine. Honestly with these machines the more expensive is the way to go. Because if your buying an ice machine its for comfort and hassle free use. This was a pain and a bummer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JesusT,
Thank you for writing a review about our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com
lasted 3 month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ice is not sonic ice its some sorta bullet ice machine died in 3 months,froze over and blew hot air Defrosted the unit and it did it again after a few days NOISY AF ..runs all the time and just way to noisy CHUNKED IT IN THE TRASH
No, I would not recommend this to a friendTwo too many
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one worked good for about three months then the pump got extremely loud and was struggling to pump water, returned it to Best Buy and they ordered another one for us. It got delivered to the house with a broken lid, tried to use it anyway and the water pump had the same issue as my first one but worse. Sitting in the garage boxed up, trying to decide if it’s even worth my time to return it again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Travis! Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry for the issues that you encountered with the unit which caused you inconvenience. Kindly contact us to be able to check all options and to further assist you.
Insignia Support
Mary
www.insigniaproducts.com
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a couple of months. Best buy did return the item with no issues though
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ihill,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We do apologize for the inconvenience caused with this product as it stopped working after couple of months. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Do not buy from best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a zero I would It broke within a month of use after purchasing online Followed all instructions and manufacturing requirements poor product and customer service 14 day return policy bad job best buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Garrett,
We apologize for your experience with this ice maker. It is important for us to hear your feedback about this product so we will be able to continue improve the quality of this product and its durability. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Stop working after a year.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a self cleaning unit. A lot of effort every month to keep it clean. The unit stopped working after a year. I brought a self cleaning unit that requires a little monthly maintenance but nothing like this unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ray,
We appreciate your feedback about this product. It is really important for us to hear your feedback so we will be able to know how to improve the quality and efficiency of this ice maker. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ice machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is a joke. Its was making to much noise.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user265688,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ice maker in 2 yrs. First one lasted about 20 months…replacement 3 months. At least i had protection warranty. Think i will look at a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Portable Ice Maker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Do not purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. I’m not sure how this thing has good reviews because it was a complete waste of money. Says not to let the basket fill up but????? Lol literally it melts before 20 tiny ice cubes are made. Also, it takes 15 minutes to make 9 ice cubes! Took 5 hours to fill 2 sandwich bags. Seriously would never recommend this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We realize that having this type of issues with your portable ice maker can be frustrating and so, I would like to mention that if you want, you can contact us on the link below and we will gladly assist you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Junk of an ice maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It made three batches of ice and then quit. I had already thrown the box out at this time or I would have been returning it. Don’t buy it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There,
Thank you for writing a review about our Insignia™ - Portable Ice Maker with Auto Shut-Off - White . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Hunk of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a month of use it started making an unbearable loud noise when it dispenses ice. I can only run it when I'm not home and dump the ice in another container. Sorely disappointed. Would've given ZERO stars
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
2 broke. Insignia doesn't care.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one died and was replaced under 12 month warranty. 2nd unit lasted 13 months and died. Insignia wouldn't honor any repairs since it was a couple of weeks over... more junk products.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We deeply care about the performance of our products and I would like to further
review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Best Buys doesn't do a good job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box it arrived in looked as if it had previously been opened. The machine did not work. I sent it back weeks ago, and I haven't heard yet whether my refund was approved. I am not satisfied with Best Buys
No, I would not recommend this to a friendLeaks water everywhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for less than a year and it started leaking alot of water out of the bottom. No its not from the drain plug either. Its coming from the back vent area.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jessica!
Thank you for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to make set. Just a few are produced at a time and they start to melt as soon as produced.
No, I would not recommend this to a friendVery Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked during setup and test. Failed our first trip out with it camping. Will be returning. Very disappointed.
No, I would not recommend this to a friendStopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after ten days. Would like to return product but tested positive for Covid so didn't make it in the 15 day window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Erika,
I am sorry to hear that. Thank you for writing a review about our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance, at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support