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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 9377 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 9,377 reviews
  • Pros mentioned:
    Ice making speed

    Rated 3 out of 5 stars

    Cleaning is a pain and a mold machine.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine has been working fine for 2+ years for me. It makes ice quickly. The machine is noisy, but its to be expected for such small unit. The main con i have with this machine is that i clean it every two weeks and it becomes filthy in just a week. I use bottled water so the water is clean. I’ve used distilled vinegar to clean it but its a pain to clean the unit since you can barely reach the areas with a tooth brush. Also there is no self cleaning feature like most ice makers so this is a huge con.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We're glad to hear that the Insignia™ Portable Ice Maker has been working well for you for over 2 years and that it makes ice quickly. We understand your frustration with the cleaning process and will definitely take your suggestions into consideration for future improvements. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your loyalty and hope you continue to enjoy your ice maker. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice making speed

    Rated 4 out of 5 stars

    I love this thing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I bought this specifically for my iced coffee. It can make ice quickly. There are 2 ice sizes but you can barely see the difference. It's easy to clean and having the water drain at the bottom works like a charm. Why 4 stars? I wish the ice was a little bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this ice machine. The nugget ice is really good

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Niku! We're delighted to hear that you're enjoying your Insignia™ Portable Ice Maker with Auto Shut-Off. It's fantastic to know that you love the nugget ice it produces. If you have any further feedback or questions, feel free to reach out. Cheers to perfectly chilled drinks!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice making speed, Size

    Rated 5 out of 5 stars

    Great Icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device. Makes ice cubes fairly fast. I love it and small enough to fit on my kitchen counter.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed, Noise level

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. My wife loves it. Quickly makes ice. Quiet operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice making speed

    Rated 5 out of 5 stars

    Lifesaver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, except drain could be easier...still not hard. Ice is nice and keeps up a good pace. Worth the price for us

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Fast and efficent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. I ise alot of ice. It can keep up with me. So im really surprised and impressed. For the cost, its a win. It has the easy clean method, drain plug on bottom so it makes cleaning easy which is a problem with otber models. Also, the color options to match everyone decor is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not top tier but nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black friday purchase. Easy to use. Ice doesnt stay really frozen but definitely does the job.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia™ Portable Ice Maker, Shell. We're glad to hear that you found it easy to use and that it meets your needs, especially considering the great Black Friday deal you got. We understand that the ice not staying frozen for long can be a bit inconvenient. Your input is valuable to us, and we'll take it into consideration for future improvements. If you have any other comments or need assistance, please don't hesitate to reach out. Enjoy your ice maker! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Ice making speed

    Rated 4 out of 5 stars

    Awesome Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice really fast! Easy to work! Easy clean up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works as advertised easy to use. doesn't take up a lot of room on the counter

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    It's a work horse! More ice than we needed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little machine! Bought this for our camper. Husband hooked it up (after following all set up instructions) and we had ice in no time. As a matter of fact, we didn't run out of ice the entire 4 day trip, actually had to dump the bin out before we headed up. This ice maker is a work horse and definitely worth the money as long as it holds up. It was the star of our camping trip!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    SUPER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    game changer, doesn’t take up to much space ! Not loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Best little ice maker!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little ice maker. I put it in my bar in my apartment since I don’t have one in the fridge. It makes two different sized cubes but honestly I don’t notice the difference. My best advice is to let it fill up all the way before you dump it out. Also, be careful not to put it next to the stove because the heat will bubble the paint (lesson learned the hard way haha). Other than that, it’s great and very affordable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well enough for what it is. Has flaws

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are times it takes long enough for the 1st batch of ice to drop in the basket that it's partially/ half its size. It dies not have a cold storing option. I get a large Ziplpck bags and make enough to keep it in the freezer. That kind of defeats the purpose to me. I allreadu have silicone ice trays. I'm not sure how much more the ones that store the ice cost, but it's my own fault for not doing research prior. However, it's still a 3 star product in my eyes because of the flaw of it melting the 1st batch down to half size no matter which option you choose

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest and thoughtful feedback. We understand how important convenience and efficiency are when it comes to ice makers, and we’re sorry to hear that the first batch melting down has been a drawback for you. While it’s great that the unit still functions and provides ice, we recognize that the lack of a cold storage feature can impact the overall experience. Your insight is valuable and helps highlight areas where improvements can be made. We appreciate your support and the balanced perspective you’ve shared. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Good quantity of ice pretty quick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I bought this to have on the boat, and it turns out the first batch of cubes pretty quick and keeps going. The only downside is, you have to pull the cubes and use them or put them in a freezer pretty soon, or they melt, but that's the tabletop units in general and not just this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great gift! So portable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super compact so it fits just about anywhere- very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 3 out of 5 stars

    Two home done repairs... so far?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reattach the feeder for the ice cubes twice so far... it it a pain since you have to power it up and pull the plug to stop it, so you can snap it back in. Evidently, the ice gets jammed against the lid when it is nearly full; instead of shutting off before it happens. I had a different, but very similar ice maker, that died after 3 years of continuous use (cooling fan failed); and I might fix it and return this one. It does make more noise, but we have a industrial type fridge, so we don't care that much (it is loud) but someone that does not like noise may not like this icemaker. It does crank out a good amount of ice, so we'll see if I again have to do another repair on the bale assembly... cheap plastic... but under a $100. Only if this is a one-off issue, can I recommend purchasing this, since not everyone has mechanical skills.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loveeeeee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great addition to my kitchen. My children loves it also

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review of the Insignia™ - Portable Ice Maker with Auto Shut-Off. We're thrilled to hear that it has been a great addition to your kitchen and that your children love it too! Your feedback is greatly appreciated and helps us continue to provide high-quality products. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom. Her ice maker on her fridge went out and I wasn't going to buy her a new fridge so I got this. She always mentions how good this thing is. Given... it's only been a couple months, but apparently it does it's job.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Using as a replacement for hooking up fridge water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as a replacement for our leaky icemaker in our freezer. It makes small batches of ice very quickly (every 7 minutes). Ice is still wet (same as commercial ice machines), so we dump it into a first bin in the freezer, and then bust it up before dumping it into the icemaker bin before dumping the each full load. Works great!

    I would recommend this to a friend