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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $17.99

Customer reviews

Rating 4.6 out of 5 stars with 2408 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the excellent protection and affordable price of this iPhone XR case. Many appreciate the case's slim profile, easy installation, and clear design which shows off the phone's appearance. Positive feedback also highlights the case's good grip and lightweight feel. While some users noted minor concerns about potential scratches and yellowing over time, the overall experience appears to be positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,408 reviews
  • Rated 2 out of 5 stars

    Not really protective

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot protect my screen from cracking after a fall

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      We are sorry to see that this unit hasn't done what you expected for it to do. Please allow us to validate if you haven't so already and try to find a solution to this.

      Please reach us, we will be more than happy to keep assisting you.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows finger prints and dust falls on side of case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this one star because I received the wrong phone case. I was expecting a clear phone case as advertised in the item description and item imagine but was instead sent an IPhone 11 case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ummmm..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. Due to the quality. I was offered a better case for the same price. Even though I only used it for 2 days. It didn’t feel durable enough. Too flexible and not firm enough to protect the phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking your time to review our Protective Case. I am very sorry to read that our product did not live up to your expectations however we appreciate the feedback and will take your comments in mind for future updates on our items. We hope we can re-gain your trust in the future.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I still have not received this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upset that I cannot get anyone on this item. for some reason they shipped separately and It is saying still waiting on the tracking number. Please ship my item as I have already paid for it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello spacemom,

      Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.

      https://www.insigniaproducts.com/contact-us
      Brian C. Insignia support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter received this case to "protect" her phone, but it did not prevent the back of the phone (the part in the case) from breaking. Clearly not protective enough.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello crt18,

      Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.

      https://www.insigniaproducts.com/contact-us
      Brian C. Insignia support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. The case literally fell apart. I love purchasing items off of Best Buy, sometimes they just arent of much quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ordered two weeks ago and it’s nowhere to be found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will update if I ever receive this item! All i can get from tracking is “arriving later than expected” which, duh.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this case for son’s new phone and the back of the iPhone XR cracked within 2 days. Get a better case to protect the glass back of the XR.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone broke in the case. From now on I’m only going to buy soft cases. Or ones that have a hard case over a soft case

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking the time to share a comment about your case. We are sorry to read about the bad experience you had with this case. But, we would like to assist you, so please contact us by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone a day after I put the case on and my phone cracked all over very bad quality case. 2 THUMBS DOWN

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone screen a cracked while I dropped it from approximately 2 feet sitting down at a table. Awful case

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mitch, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Sturdy, but made cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a temporary case since I just got a new phone. Cheaply made for almost $20. This was all that was available at the moment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the wrong case for my phone. Maybe I was moving too fast. Review is for the reward points ☺️

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    taking forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i haven’t even received the product yet idk why they asking me to review the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a clear case that discolors to be a yellow case Don’t buy a clear case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could have a better case at walmart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My case was priced well, but it doesn’t protect the camera and the lip on the screen side is way to low.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will not protect your phone. It good only to show the color of my phone off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ugly and basic. I only got it because it was part of the phone deal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    With a week of use, it’s full scratched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a tear old case! Just to put into my purse got all marks.

    No, I would not recommend this to a friend