Customer Ratings & Reviews
- Model:
- NS-HAWHP2
- |
- SKU:
- 6281625
Customer reviews
Rating 4.4 out of 5 stars with 2792 reviews
(2,792 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the exceptional sound quality, comfort during extended wear, and user-friendly setup process. Many users appreciate the convenience of the wireless feature, allowing them to move freely without being restricted by cords. While some users have concerns about battery life and compatibility issues with certain TVs, the overall positive feedback highlights the product's strengths in delivering clear sound, comfort, and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup, Sound quality
Rated 5 out of 5 stars
headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic product easy to set up, easy to use exceptional quality definitely recommend it for the elderly
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume control
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good. Volume buttons are that easy to operate but with practice it may be easy
I would recommend this to a friend Rated 5 out of 5 stars
Head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and it drains out all other sounds I'm able to watch TV while the rest of the family is asleep without disturbing them
I would recommend this to a friend- Pros mentioned:Battery life
Rated 4 out of 5 stars
So Far, So Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good (at least relative to expectations). Purchased to replace a classic (and no longer made) Sennheiser RS 180s that were premium headphones and lasted over a decade. Given the Insignia headphones are a Best Buy private label brand it is not exactly fair to compare the quality or comfort; that said, for the price paid and with an understanding of the relative build (i.e., appropriately leveled expectations), the headphones have performed admirably to date, with the best feature being the battery life (albeit, relative to the RS 180s that were well past their lifecycle).
I would recommend this to a friend - Pros mentioned:Range, Sound quality
Rated 4 out of 5 stars
would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gave it my wife who seems happy with it. Not very clear installation instructions. clear audio. fast charging. comfortable to wear. good range.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Compatibility
Rated 4 out of 5 stars
Decent.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound for the price but isn't compatible with all tv's.
I would recommend this to a friend Rated 4 out of 5 stars
Insignia RF Wireless Over the Ear Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones to use while on the treadmill watching tv. I have enjoyed the volumne being lower on tv. I have to get use to the weight on my head while on the threadmill. It would have been nice to have washable ear covers included.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Works great and comfortable to wear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased the Sony RF headphones but couldn't get those to connect to my TV. This one work without any sort of hassle. The battery life, so far, is great and no complaints about the sound quality. Perfect for when I want to watch TV after everyone is sleeping.
I would recommend this to a friend Rated 5 out of 5 stars
BethCharles
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store 575 #. Wetmore Rd., Tucson, AZ, On 9-10-25 we met with Tanner for the second time. He sold us a headset and gave us detailed instructions on set up. He has wonderful customer service and is very personable. Best Buy is lucky to have such a great employee.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Easy, Efficient, Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were the perfect solution for me when my central A/C went out in my apartment and they had to put window units in for an unknown amount of time until they could contact the company to replace the entire unit. The window units were very loud and you couldn’t hear the tv without turning the volume waaaaaay up. I didn’t want to bother my son in the next room or my neighbors since I don’t sleep much at all due to chronic pain issues so I bought these and was very pleasantly surprised. I am not the most tech savvy person but in 5 minutes, after completing the initial charge up, I had them set up and was enjoying the tv without disturbing anyone. The quality of sound is great and they are very comfortable on my ears. I connected them to my Smart tv and have had no issues so far. I use them even now because with some shows I have a hard time understanding what they are saying and in the past have had to turn the volume up and even then still have problems. I just pop the headphones on and it has helped me with that issue too. I would definitely recommend them.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 5 out of 5 stars
Good stero headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good with Rca cables. It would be better with a replaceable battery. Can not make it work with digital cable on 3 lg tvs. Can not set them to pcm. One is a smart tv.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi jimm,
Thank you for your feedback. We're glad to hear that the Insignia™ RF Wireless Over-the-Ear Headphones are working well with RCA cables. We understand your concern about the battery and the difficulty with setting up the digital cable on your LG TVs.
For the digital cable issue, please ensure that your TV's audio output is set to PCM (Pulse Code Modulation) instead of Dolby Digital. This setting can usually be found in the audio or sound settings menu of your TV. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Range, Sound quality
Rated 5 out of 5 stars
Husband Loves It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a birthday gift for hubby and he loves it. Its range is more than excepted, he has no excuse to not take out the trash, he wont miss anything being said. I cant compare it to others because it was purchased online and not in-store (Covid19-quarantine) but the quality of sound is great, cant beat the price.
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. I don't know how it will reproduce music, but it works great for television watching.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good quality, for a hearing impaired senior.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but only on my older tv that is not a smart tv. Disappointed that I am unable to get sound from my newer Samsung smart tv this insignia wireless over the ear headphone. Is it because the RCA audio cable that came with the headphones do not work with a Samsung smart tv? Do I need the audio optical cables that are shown in the directions, but did not come with the headphones? I tried to get an on line answer from Best Buy, but to no avail. If the other optical audio would work, I would gladly buy it, and probably also buy another set of insignia wireless headphones. When it works, it greatly enhances my quality of life.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our over the ear headphones. We are really happy to know that you are enjoying this product on your older TV, but we would like to make sure that you can also use it on your other one.
I understand that this kind of connections can be confusing, for that reason I think that it would be convenient if you get in contact with our experts, they will be able to check the compatibility of the product with your TV.
To get in contact with the customer service team, please follow the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Elderly headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect ear phones for elderly. easy to order and pickup.
I would recommend this to a friend - Pros mentioned:Range, Sound quality
Rated 5 out of 5 stars
Great value wireless headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset works great with my Sony TV. The quality of the sound is pretty good, excellent relative to the pricing. You'd have to spend a lot more to get better sound quality. Range is reasonable without any static.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Quality sound with issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are comfortable, lightweight and have good sound. However, when using them people around you can still hear what you are listening to, which defeats the purpose of using them.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones I've ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several sets of wireless headphones (including Sony and Sennheiser) and the Insignia is the best. They are light and comfortable. The frequency response is excellent. I have a projection TV (12 foot screen) and recliner-type theater seating. The effect is amazing. My friends are mesmerized. I like that the headphones turn on as soon as you lift them off the charger and get a signal. The only drawback is that the controls take some getting used to, but that's minor. For the price, you can't beat it.
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Comfortable and useful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable, hold a good charge and are easy to install and use. They are great for isolating the sound to the peson watching the tv.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Connectivity
Rated 4 out of 5 stars
Good overall value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for watching movies without disturbing neighbors in an apartment or other family members. Sometimes have to place headset on base to get it to connect, which isn't really much of an inconvenience, and I'm happy with my purchase overall.
I would recommend this to a friend









