Customer Ratings & Reviews
- Model:
- NS-HAWHP2
- SKU:
- 6281625
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the RF Wireless Over-the-Ear Headphones for their excellent sound quality and ease of use. Many also appreciate the battery life, range, and simple setup. Some customers have noted concerns regarding volume control accessibility, connectivity issues, compatibility problems, and difficulties with charging.
This summary was generated by AI based on customer reviews.
ok if there is not much noise in your home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With these head phones you can hear others who are talking in the room and also hear a huge constant buzz in your ears, besides the TV program that you are trying to listen to. The TV has to be turned to a very low sound setting so that the earphones don't blow out your eardrums. If anyone else is listening to the TV without earphones, they will not be able to hear it the sound. These are definitely not noise-canceling headphones, and they are not very good. Very disappointed in this purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation and I would like for us to provide you with the correct options for your Wireless Headphones since it should work properly. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Insignia Head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them,works great. Insignia head phones for TV
I would recommend this to a friend- Cons mentioned:Compatibility
Doesn't work with certain cable boxes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents have AT &T in Charlotte NC. It doesn't work with the cable boxes there. They interfere with each other.
No, I would not recommend this to a friend Terrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really? Six weeks and it is still not been picked up by UPS. It’s obviously not really being shipped but you won’t let me cancel this order. I’ve called customer service twice. I’ve gone in the store and spoken to a manager. And you guys can’t seem to fix it. Please cancel this order.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, RobertH. 🌟 We're very sorry to hear about the issues you've encountered with your order for the Insignia™ RF Wireless Over-the-Ear Headphones. We understand your frustration with the shipping delays and the challenges you've faced with customer service. Your feedback is important and will help us improve our processes. Ivy | Insignia Support
Can’t Rate Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned headphones. Charging station Not compatible with TV. Make sure to understand charging station hook up and making sure you can connect to tv.
I would recommend this to a friend- Pros mentioned:Ease of use, Range, Setup
Lightweight, comfortable and sounds great!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work exactly as described. I hooked them up with the digital output of my tv (please note that the cable is not included with the headphones so you will need to buy that separately). The setup was easy. You plug in the headphone base to your power supply, connect your device using digital/optical cable or RCA cables that come with the headphones, turn on the headphones and that's it. The sound quality is good. The range is good. You can plug in up to two devices (one with RCA cable and one with Optical cable) and switch the source by a button on the headset. The headset has the buttons to power on/off, change the volume and change the source. For me it took a while to getting used to their placement. But it's not a big deal. NOTE: The "wireless" in the title of these headphones is slightly misleading as you can't use them with your phone, tablet etc as you would do other bluetooth enables wireless headphones. Yes, you can plug in your phone using 3.5mm cable and RCA cable that comes with the headphone but you will have to leave your phone in a place near to the base i.e. you can't move it around with you. In my opinion, the primary objective of these headphones is to watch TV without disturbing other people in the house and they are really good at that.
I would recommend this to a friend Digital wireless heafphobes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairing mode doesn't work, today tryng to used for the first time it was imposible
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .You could try to put the headset to the stand for charging, then take the headset off, it will auto pair to the stand.
- Cons mentioned:Volume control
Not loud enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough for a really deaf person, the Sennheiser RS135 headphones have more output and worked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the over-the-ear headphones. I am sorry to read that you are having issues with the audio. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Fair headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these headphones for my wife and I. My wife's works perfectly, even though the battery only lasts for 6 hours. I believe my headphones are defective. If I set them down to get something from the kitchen, when I get back the headphones have cycled off and the only way you can use them is to put them back on the charger. Keep in mind that I removed them from the charger just before I went into the kitchen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Wireless Headphones. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
No Follow Through on Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a few days after installation. Then no sound. Stopped at Best Buy on Yamato to speak to Geek Squad who tried to be helpful. Again haven’t been able to get sound. Calling Geek Squad but not able to get someone on phone. So.disappointed with your service.
No, I would not recommend this to a friendWireless headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return headphones did not work for my set up not sure for quality wise
I would recommend this to a friendWireless headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it only three stars is because I am getting it for Christmas. Looking forward to it working like it promises.
I would recommend this to a friendthey do as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can be uncomfortable if worn for long periods also control buttons are difficult to access
No, I would not recommend this to a friendLike watching with subtitles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this is good we crept for the reason I bought it. There is too much latency and being hard of hearing made it worse.
No, I would not recommend this to a friendVery disappointing.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I"ve had this for about six months, It has stopped working. The charge functions [Blue light, green light red light] does not do anything. AND - the retracting head band detent stops wore out after about four months. Too bad. I have had earlier versions of this that did pretty well for me but this time, I will be returning it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - RF Wireless Over-the-Ear Headphones - Black. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Not as sound proof as I'd like.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phones are ok, just don't block the outside noise as well as I'd like. Better than nothing. Sound is not top quality, but again better than nothing.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
THEY DON'T WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a SAMSUNG TV (about 3 years old) and the wireless headphones DO NOT work. Its says compatible with all TVs. I needed them because my husband came back from a surgery and all he can do is watch TV, and I work remotely in the same room. I am going to give them back. I am very unhappy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our wireless Over-the-Ear Headphones! We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install directions could be a clearer The buttons could be larger and better marked
I would recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. The hesdset should have a usb charge port as well. Pretty stupid that it doesn't. I cant recommend this
No, I would not recommend this to a friendLot of nice features, good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem I had was that the source would not lock in and stay locked in. Each time you used the device you had to re-select the source.
I would recommend this to a friend