Customer Ratings & Reviews
- Model:
- NS-HAWHP2
- SKU:
- 6281625
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the RF Wireless Over-the-Ear Headphones for their excellent sound quality and ease of use. Many also appreciate the battery life, range, and simple setup. Some customers have noted concerns regarding volume control accessibility, connectivity issues, compatibility problems, and difficulties with charging.
This summary was generated by AI based on customer reviews.
Inexpensive headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the best headset, but for the price, it does the job. I hope this will not fade out too soon.
I would recommend this to a friendToo expensive for quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge does not last as long as advertising. Returned first pair due to this problem and 2nd pair just as bad.
No, I would not recommend this to a friendreturned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.package missing inst. would not stay in sinc with my tv. ear pieces very comfortable
No, I would not recommend this to a friendReuben
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable! Sound suxs.get a sony. Buy these for a enemy!
No, I would not recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my father who has bad hearing while he watches TV works pretty good
I would recommend this to a friendWires
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wires that connect to each side break easy.Had to have it replaced after 3 months.
I would recommend this to a friend- Cons mentioned:Compatibility
Headphone did not work as had hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as we wanted. Bought with TV. Cannot use headphone and sound from TV
No, I would not recommend this to a friend Not worth the headache
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a great concept when they work. Which in the beginning was great then the headphones stopped speaking to its receiver. It was intermittent. But when you are ready to watch tv you don't want to be trying to trouble-shoot the headphones. If there were no kinks, I would be a happy owner of this product. Good luck.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Lyn.
I apologize about your experience with your Wireless Headphones. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed with the comfort. I think I'll change to ear buds if they are available for this type TV hookup. Sorry!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that you're disappointed with the comfort of our TV headphones. Comfort is a top priority for us, and we understand how important it is for an enjoyable viewing experience. We appreciate your feedback and want to ensure that you're completely satisfied with our products. While we don't currently offer earbuds specifically for TV hookup, we encourage you to explore other options that may better suit your needs. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to contact our customer service team. Thank you for giving our product a try, and we apologize for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls are very hard to use. Also, quite uncomfortable over the ears.
No, I would not recommend this to a friendWorks ok but a bit uncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is okay, but took a while to sync the headset up with the base. Ear pieces are small.
No, I would not recommend this to a friendWireless Headphones...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good news is these headphones are wireless and do function. The bad news is the sound is muffled, not crisp and absolutely horrible to listen to any dialogue on tv. If you want to just listen to music and do not care about Sound Quality these will work however, if you want to listen to the TV or any music save your money and buy something different.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi smetzler, I am sorry to read that this unit did not meet your expectations regarding sound quality. Rest assure that we will keep your kind opinion in mind, however, I also would like to recommend you to contact us at 877-467-4289 to check for any available options for you. Viri E. Insignia Support.
- Cons mentioned:Compatibility
comes with RCA plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not compatible with my Samsung HDTV, wrong connector
No, I would not recommend this to a friend Never used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found an optical cable so never used these. Sorry no more information.
No, I would not recommend this to a friendWireless Headphones and Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an LG smart TV and wanted to add wireless headphones to listen to my TV after my wife goes to bed. I spent several hours going through the settings and talking to LG customer service to try to get them to work and couldn't do it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the frustration and disappointment you've experienced trying to pair the Insignia RF Wireless Over-the-Ear Headphones with your LG smart TV. We understand how frustrating it can be to spend hours troubleshooting and not be able to get a product to work as expected. We're sorry that our customer service team was unable to assist you in resolving the issue. We're committed to providing our customers with a positive experience, and it's clear that we fell short in this case. We'll make sure to pass on your feedback to our engineering and customer service teams to improve the pairing process and provide clearer instructions in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One one person can hear the television if these are hooked up ! Disappointed
No, I would not recommend this to a friendSound quality could be a bit better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.headphones are good for the price but the sound quality could be a bit better
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Great for watching TV
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia - NS-HAWHP2 Wireless Over-the-Ear Headphones - Black The first thing I noticed about the headphones was how light they are. They have a nice base station that has RCA input with RCA pass through so you don’t need a splitter. It also has an optical input. They come with the RCA cable and the RCA to mini headphone plug you will need for most devices. It dose not come with the optical cable. The power is supplied by the power adapter, also included. You can select what input to use either from the base station or with the headphones. The headphones have buttons for Power/Sync, Volume up/down, input select. They recharge while placed on the base station. Red lights for charging, green light when full, blue lights while in use. The input select lights are a soft white and are separated completely. One at the top and one at the bottom. Very easy to see what input is selected. When I first placed them on my head (with them turned off) I noticed how cheap and plastic they feel. They are light and you can hear the plastic echo when you talk. This all changes as soon as they have an input. For their price point they sound great. Plenty of response for watching TV. You may want something better for listening to music but watching TV these are perfect. The light weight actually adds to the fact that you may want to watch a 2 hour movie with them on. Stated battery life is up to 10 hours. I’m sure that will vary depending on the volume level you have them set at. The hookup as far as the base station goes is truly beyond simple. Just add an input and they handle everything else. You may need to select what input you’re using but that selection seems to stay once you’ve selected it. I had a much harder time getting my Marantz A/V receiver to give me a NON-Volume controlled line level output. I’ll be completely honest here, it took me 5 minutes to completely understand how everything about these headphones work. It took me over an hour, and a call to Marantz, to get a line level output on my receiver. They removed the tape monitor output jacks. The Marantz receiver comes with a 287 page manual, and they left out one crucial piece of information for getting the output I needed. I am completely satisfied with these headphones for their intended purpose.
I would recommend this to a friend - Cons mentioned:Connectivity
Didn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to work on my TV took back to the store to get help sent me to the geeks they wouldn't show me how it worked just went in the back came back said it works. Tried it on the TV again no go had to return it. Last time I will set foot in your store again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello refprb,
We really do appreciate your preference on these headphones, also it does come a shocker to me that the headphones aren't charging as they should be. The headphones need to be repaired as soon as possible, so please contact Insignia at 877-467-4289 so that we can guide you on how to get the proper resolution.
Works like a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great does not disturb my husbands sleep... the side buttons for volume hard to find
I would recommend this to a friend