Customer Ratings & Reviews
- Model:
- NS-HAWHP2
- SKU:
- 6281625
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the RF Wireless Over-the-Ear Headphones for their excellent sound quality and ease of use. Many also appreciate the battery life, range, and simple setup. Some customers have noted concerns regarding volume control accessibility, connectivity issues, compatibility problems, and difficulties with charging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn't connect to my direct tv. It didn't have the correct connector. I never did get them to work correctly and they were expensive. Won't buy this again at Best buy... Went to walmart and got a less expensive pair and they work...huh
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Buddy,
Thanks for taking the time to leave your review on our wireless over the ear headphones. We now how important this purchase may hve been for you. This is truly unacceptable and we would like to make things right by inviting you to contact our team. We will be more than happy to work together with you to get these properly configured for you to enjoy them. We look forward to hearing from you soon.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Not real good.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had these about a year (ALWAYS buy ext. plan, as I’ve had to retune both pairs of headphones I’ve bought. First pair different brand and stopped working right at 3 years) and they are very quirky. Sometimes they work, sometimes they don’t. Returning.
No, I would not recommend this to a friendOver the ear headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not the best. I give it an average rating.
No, I would not recommend this to a friendNot too fancy or expensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mandatory necessities for hands free communication while driving across country.
I would recommend this to a friendNot confortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work fine but it is not confortable erring for long time
I would recommend this to a friendFeeling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After time they are uncomfortable and need adjustment
No, I would not recommend this to a friendIncomplete
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unable to rate at this time as I have not gotten the product to work properly. I will have to get Geek Squad assistance, but have been delayed due to health issues. More urgently though, Even though I received a notice of my Best Buy card payment due, when I try to access payment through my account, am told my email address is not recognized. I thought I would also receive a paper bill, that has not arrived for me to pay by check.
No, I would not recommend this to a friendits good but too expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too expensive needs to have better installation instructions
I would recommend this to a friendNot crazy about them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not tell customers top buy them. Found to be not easy to set up.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with the Fiber-Optic connection almost every time I used it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kirk,
Thank you for writing a review about our Insignia™ - RF Wireless Over-the-Ear Headphones - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Doesn't have a great range.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had reception broken at approximately 20 feet away from the source.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Phil
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson assured me that the headphones would work on my new TV. It did not. Required a different model of phones that hooked-up with Blue tooth.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Phil,
We are very sorry to read that the heapdhones did not work on your TV, I know that this could be an unfortunate situation. We would be happy to check available options for you so we can get this resolved. You may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
Bad battery life, mediocre sound performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre sound quality, constant hiss, battery life barely 1/2 as long as promised. Functional if you need lag-less earphones for your TV (rather than lag-heavy bluetooth), but merely OK for the job.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - RF Wireless Over-the-Ear Headphones - Black. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it July of 22 and already has broke. Also difficult to hang on the charger after each use. Very difficult to find the right buttons on headphone as you wear them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello WilliamC,
Thank you for sharing your experience with our Insignia™ - RF Wireless Over-the-Ear Headphones - Black. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this Headphones since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.insigniaproducts.com/
It is ok. Still hear surrounding sounds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not cut the surrounding sound as much as I would like.
I would recommend this to a friendReturned for Sony Head Phones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Step up - buy the sony head phones. You are welcome.
No, I would not recommend this to a friendWireless head set for TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first headset purchased, recommended by John the salesman was not the correct one for this set, according to the Geek Squad. I returned it, for this set but the Geek squad has not returned to make sure it is installed correctly so it has not been used yet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our RF Wireless Over-the-Ear Headphones. I understand you are unsure of the installation and it can be confusing. But, we will be happy to walk you through the connection. Please, use the link below to contact us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Useless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No idea if it’s any good,bought open box in excellent condition and all it does is loud static sound.sontired of the stuff i’m told works doesn’t,veru disappointed lately with best buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ RF Wireless Over-the-Ear Headphones. We're genuinely sorry to hear about your experience with the product and the frustration it has caused you.
We strive to ensure that our products meet high-quality standards, and it's disappointing to learn that you encountered issues with loud static sounds. This is certainly not the experience we want for our customers. We recommend checking the headphone connections and ensuring that they are properly paired with your audio source. If the problem persists, it may be indicative of a defect.
Your feedback is invaluable to us, and we will use it to improve our future products. If you are still experiencing difficulties, please consider reaching out to our customer support team for assistance or to discuss possible solutions, including warranty options.
Thank you for your understanding, and we hope to regain your trust in the future.
Entry level
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok needs better battery system when it works
No, I would not recommend this to a friendBattery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not last long will not go a whole day
No, I would not recommend this to a friend