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Customer Ratings & Reviews

$129.99
Save $10
Comp. Value: $139.99

Customer reviews

Rating 4.4 out of 5 stars with 2837 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the RF Wireless Over-the-Ear Headphones for their excellent sound quality and ease of use. Many also appreciate the battery life, range, and simple setup. Some customers have noted concerns regarding volume control accessibility, connectivity issues, compatibility problems, and difficulties with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,837 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure junk .. didn’t last a year.. the plastic brick in half.. don’t waste your money on these... should have stuck with the Sony ones which lasted 3 years

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the over-the-ear headphones. I am sorry to read that you are having issues with the set. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these twice and now there is no sound coming from the right ear. I am very disappointed so going to return them today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very limited range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for same room, but does not work for adjacent rooms when you are doing tasks, etc. Bought it because it was the only one offered. Best buy should offer an alternative.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these earphones was noticeably poorer than my $10 earphones. The instructions were worse than poor and DO NOT accurately describe the product (a COMMON problem).

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your day to give us your feedback on these headphones. I understand that you seem to be in between a rock and a hard place but I can assure you that we can get on the right path. Please contact us so that we can help you out.

      https://www.insigniaproducts.com/contact-us
      Brian C. Insignia support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not too good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Could not get it to work even after spending 2 hours with customer support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia RF Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the RF signal of these headphones interfered with my WIFI signal so that I was unable to stream any of my apps on my TV.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our RF Wireless Over-the-Ear Headphones. I understand the signal interfered with your Wi-Fi and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wireless heahphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I wanted the headphones to use on is older this would not work on it. So I had to return it. My ratings are based on average as I don't know how they work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never worked for me. I'm not gonna rate this product because it really didn't work for me at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst over the ear headphones I have ever owned. I will not recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it quit working just a few days after purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before it quit working completely, when I tried to adjust the volume it went from "not hearing anything" to "bust your eardrum." I'll be returning it as soon as I'm able.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hesd phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get them to work yet! Hopefully a teck guy will finally Get here who can connect these headphones .

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for writing a feedback with our Insignia™ - RF Wireless Over-the-Ear Headphones - Black. I do apologize to read that your having issues using this headphones. I highly suggest to please contact our customer service team for us to further help you.


      Gem
      Insignia Products
      Please visit https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Difficult to pair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now. Pairing with anything is very difficult. Have no idea what we are doing wrong, but 3 people have tried and failed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. Thanks for taking the time to review our Wireless Headphones, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with this product. They did not work as well as I expected. I actually returned then within a week of purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get it connx to tv. VERY DISAPOINTED!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Coyote. Thank you for leaving a review on Insignia™ - RF Wireless Over-the-Ear Headphones - Black. I understand you are having issues connecting this on your TV. Please know that we want to help you get this work with your TV. Kindly contact us through the link below.
      Mary II Insignia Products II Please visit https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No so good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time on this. Even when you hook it up as per the instructions it doesn't work. Gag! It looks nice though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought warranty item home and the left headphone does not work very frustrating

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking time to write a review our Insignia™ - RF Wireless Over-the-Ear Headphones - Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 pair & tried on 3 TVs & will not work. My old pair had head set break after 3 years of use. Same brand so that’s why I tried these.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for taking the time to leave a comment. I'm sorry to read you had difficulties while trying to set up your headphones. Please, allow us to try to help you with this issue and contact us by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for 2 days, now will not stayed "Paired"

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JimFino,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth the purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is now 21 days and this device doesn't work. Spent 108.00 for this item and disappointed that it doesn't work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for sharing your experience with our Wireless Over-the-Ear Headphones. We know how disheartening is that a device does not work any more. Please allow us to assist you further! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy told me these were better than the cheaper one I wanted. These worked for 3 days. Can't hear anything anymore.

    No, I would not recommend this to a friend