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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $139.99

Customer reviews

Rating 4.4 out of 5 stars with 2792 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional sound quality, comfort during extended wear, and user-friendly setup process. Many users appreciate the convenience of the wireless feature, allowing them to move freely without being restricted by cords. While some users have concerns about battery life and compatibility issues with certain TVs, the overall positive feedback highlights the product's strengths in delivering clear sound, comfort, and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,792 reviews
  • Rated 5 out of 5 stars

    Peace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband because he likes his tv a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great good sound quality and no problems hooking them up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to hook up. Came with multi options to hook to TV. Does not come with optical cable. If you are thinking of using optical cable, make sure your devise has an optical hook up. This has great sound and easy to control while on your head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent. Fits well on my head. It does however bother me after awhile. Small enough to fit on my tv console.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Loving them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because I like to be able to hear my movies anywhere in my apartment at anytime I am awake, my neighbors claim this bothers them. Old place, no insulation. There were only 2 choices for non-gamers,I have been very happy. Good sound, 300ft distance, 1hr charge time, easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I had one now I have two in our bedroom.We don’t have to turn the tv to be able to hear it .Great sound

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We are delighted to hear that you are enjoying the great sound quality and convenience of having two units in your bedroom. It's wonderful to know that you don't have to turn the TV to hear it clearly. Your positive feedback is important to us, and we appreciate your support. We look forward to continuing to provide products that enhance your listening experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 2 out of 5 stars

    Poor Quality and Reliability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Even easier to setup. Good sound quality. So, after two weeks, the left earpiece stopped working. Unit easily exchanged for a new unit. After installing the replacement unit there was a huge crackling noise from both sides. Returned it again and bought a brand name system for $20 more. New unit is working just fine. Stay away from Insignia. Lots of problems and not worth the money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the over-the-ear headphones. I am sorry to read that you had several issues with the unit. We appreciate the feed back provided.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! The quality and clarity of the sound is amazing and better than I expected. It is so much better than the TV speakers. No contest.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you love your Insignia™ RF Wireless Over-the-Ear Headphones. It's fantastic that the sound quality and clarity have exceeded your expectations and that they outperform your TV speakers. We appreciate your support and hope you continue to enjoy your headphones! If you have any other questions or need further assistance, feel free to reach out. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good headset.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RF wireless over-the-ear- headphones-black was easy to istall and work very good. the headset is easy to adjust sound etc and is not heavy, so it does not weigh heavy on your head after wearing them for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best bang for the buck.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace a pair of high end one headphones that I lost. I wish I had purchased these at first. Great sound clarity, light weight and works without a hitch up to 20 feet away. I lounge on my couch, relax and watch my favorite movies and tv shows in comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were easy to setup with all possible connections. We used the audio out connections and not the headphone connection so that the TV volume could still come out of the speakers when needed. Optical audio out was in use with the soundbar. Great sound with them as well!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Product review, Geek Squad and Best Buy staff revi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is too expensive for what you actually get. The controls do not work well, and connectivity is not good on all brands of TV. My primary reason for buying this, is so that I can watch my TV in bed, with my wife trying to sleep beside me. This headset makes crackling noises like it is tearing inside the left earphone, when I move my head, just to adjust my viewing position. This brand is all that the Best Buy locations had to offer, when I wanted not to have to order online and wait for delivery. The newest crop of Best Buy, and Geek Squad folks are neither very up-to-date on their inventory nor their product knowledge.. I know now that the excuse that someone will give me for what is poor quality merchandise, and poor quality service from customer service on the floor of the stores, is COVID-19. I am a long-time Geek Squad customer, and I do not seem to be able to get Geek Squad to do the online repairs that I need, the way that I ask them to. They have left my PC in worse shape three times so far than it was in when I allowed them to do remote repairs. The 2nd level tech. that is supposed to complete the work that I ask for, at a time in the future, not immediately, usually ignores my wishes, and specific instructions. I always ask the level 2 tech. to phone me when they are starting the work. I have waited sometimes days before they start to work, and they will not phone me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great head set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a tv headset due to my hearing impairment. This is a great unit, lightweight and easy to adjust while being worn. The charging station is easy to use and the headset recharges in a very short time. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very easy to set it up. My elderly mom loves the clarity .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    it works with persistance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup but usual directions from a non American translator is so literal the instruction bring smiles. But a bit of persistence and you should be up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Listening in peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to get these headphones. I have a family member whose tv is just too loud. So now when I'm in the living room I can listen to the tv in peace. They are also very easy to connect to the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Easy to use. You can hear even when not in direct sight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All around great set of headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good set of headphones to last and provide quality audio. This product is everything I needed. It picks up little sounds you ordinarily don't hear that I never heard previously from other ones I've purchased. A surprise I wasn't expecting was a quasi Dolby surround sound experience. An example is the vibration from gunshots or explosives. Ambient room sounds are a thing of the past. Barking dogs to fighters just after take-off (I live by an Air Force base) are silenced. Great product at a very reasonable cost.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am really happy to read about the experience you have had with our headphones, sounds like a great sound experience. Thank you so much for taking the time to share your comments and please let us know if there is ever anything we can help you with, we are here for you.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Insignia headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia headphones were easy to set up and work very well. I can now watch TV and understand thier wispers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    RF Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions and sounds really good. I'm very satisfied with these RF wireless headphones.

    I would recommend this to a friend