Customer Ratings & Reviews

I needed a tv headset due to my hearing impairment. This is a great unit, lightweight and easy to adjust while being worn. The charging station is easy to use and the headset recharges in a very short time. Love it.

These work really swell and the charge lasts a long time

This item is too expensive for what you actually get. The controls do not work well, and connectivity is not good on all brands of TV. My primary reason for buying this, is so that I can watch my TV in bed, with my wife trying to sleep beside me. This headset makes crackling noises like it is tearing inside the left earphone, when I move my head, just to adjust my viewing position. This brand is all that the Best Buy locations had to offer, when I wanted not to have to order online and wait for delivery. The newest crop of Best Buy, and Geek Squad folks are neither very up-to-date on their inventory nor their product knowledge.. I know now that the excuse that someone will give me for what is poor quality merchandise, and poor quality service from customer service on the floor of the stores, is COVID-19. I am a long-time Geek Squad customer, and I do not seem to be able to get Geek Squad to do the online repairs that I need, the way that I ask them to. They have left my PC in worse shape three times so far than it was in when I allowed them to do remote repairs. The 2nd level tech. that is supposed to complete the work that I ask for, at a time in the future, not immediately, usually ignores my wishes, and specific instructions. I always ask the level 2 tech. to phone me when they are starting the work. I have waited sometimes days before they start to work, and they will not phone me.

The headphones work great good sound quality and no problems hooking them up.

The sound is excellent. Fits well on my head. It does however bother me after awhile. Small enough to fit on my tv console.

Great for seniors! Easy setup! Decent charge! Go get them!

My mom can only read captions. She only hears very little from her right ear. These headphones give her the ability to hear a movie, you tube, without needing to miss out on the scenes of a story while trying to keep up with the reading.

easy setup but usual directions from a non American translator is so literal the instruction bring smiles. But a bit of persistence and you should be up and running.

I WAS ABLE TO SET UP THE HEADPHONES RELATIVELY EASILY AS A SENIOR CITIZEN

I needed a good set of headphones to last and provide quality audio. This product is everything I needed. It picks up little sounds you ordinarily don't hear that I never heard previously from other ones I've purchased. A surprise I wasn't expecting was a quasi Dolby surround sound experience. An example is the vibration from gunshots or explosives. Ambient room sounds are a thing of the past. Barking dogs to fighters just after take-off (I live by an Air Force base) are silenced. Great product at a very reasonable cost.

even though I wear hearing aides , I have trouble with background noise . These put the sound right into my ears , and they also make listening to music much better .

Easy to set up. It works just fine. No complaints.

Great product, with excellent sound quality. I am finally able to hear the TV, without blasting out the rest of the family.

I am so happy to get these headphones. I have a family member whose tv is just too loud. So now when I'm in the living room I can listen to the tv in peace. They are also very easy to connect to the tv.

Works well and is easy to set up. Keeps peace in the house, and no one is forced to listen to the loud television against their will.

I purchased these headphones to use while on the treadmill watching tv. I have enjoyed the volumne being lower on tv. I have to get use to the weight on my head while on the threadmill. It would have been nice to have washable ear covers included.

We love it. Allows my mother-in-law to view her favorite programs without being distracted by outside noise.

Perfect for our situation. My elderly mother has a hearing issue and this headset allows her to listen to TV without blasting the rest of us out of the room. Easy to connect, long battery life. Good quality sound.

Works great and very easy to set it up. My elderly mom loves the clarity .

The Insignia headphones were easy to set up and work very well. I can now watch TV and understand thier wispers.