Customer Ratings & Reviews
- Model:
- NS-HAWHP2
- SKU:
- 6281625
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the RF Wireless Over-the-Ear Headphones for their excellent sound quality and ease of use. Many also appreciate the battery life, range, and simple setup. Some customers have noted concerns regarding volume control accessibility, connectivity issues, compatibility problems, and difficulties with charging.
This summary was generated by AI based on customer reviews.
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really good! Works on our tv and glad I do not hear all my husbands action packed movies and tv shows, he likes to stay up later than me and now I can sleep! Thank you Best Buy
I would recommend this to a friend- Cons mentioned:Connectivity
PROBLEM WITH OPTICAL AUDIO CABLE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I RETURNED BECAUSE THE ONLY WAY TO CONNECT WAS WITH THE OPTICAL AUDIO AND NOT WORKING AT ALL
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Two strikes was enough for me! You're out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried for a couple of hours to get this product to work and gave up. Next day I gave it another shot, and after several minutes I heard a crackle in the head set, but it immediately stopped. I jiggled the connection on the headset stand and finally made a connection.... it lasted for a couple of hours and then the connection stopped.... another hour of trying and no connection. Next day I returned for new one..... never got the new one to connect, so I returned the new one too.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the frustration and inconvenience you experienced with our product's connectivity issues. It's disheartening to hear that despite your efforts, you were unable to establish a stable connection with the headset. Your feedback is crucial, and we'll use it to investigate and address any underlying issues with our product's performance. If you haven't already, please reach out to our customer support team for further assistance or to explore alternative solutions. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625
- Cons mentioned:Volume control
Do not disturb.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controls (on/off volume up, volume down, sync) are small and difficult to use.
I would recommend this to a friend Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Does not come with optical cord therefore if you don’t have headset output or rca outputs on tv, then you’ll need to buy optical cord.
I would recommend this to a friend- Cons mentioned:Connectivity
Disappointment in product and staff.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The red and white cables to attach to back of tv do not work. The tower will plug into wall switch, and the tower will charge the headphones, but with no cable for tv, it won’t work. My handyman told me to buy a different cable, and I did, but again, no sound. Told two clerks, butonesentence response and walking away from me not helpful. I am 73, and I am ignored here.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I appreciate the time you have taken to leave a quick review of the over-the-ear headphones. I am sorry to read that you are having a hard time making the proper connections to the TV. Most of the TV's have a RCA input, in which the unit requires a RCA output. Kindly contact us to be able to assist you with the connections.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Bedroom ear phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these replaced some old ones I should’ve bought way before they are comfortable.
I would recommend this to a friendHeadset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my husband , but I love the peace and quiet I get . Love it
I would recommend this to a friendContent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this but the sound is so low sometimes it's hard to hear whats being said.
I would recommend this to a friend- Cons mentioned:Volume control
not up to standard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controls on the unit are hard to read and to set. not easy to adjust,have to remove headphones to make any adjustments.
No, I would not recommend this to a friend Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work great. I had a different. brand for sure weeks previously, but returned them as the sound would occasionally whent silent.
I would recommend this to a friendInsignia Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only complaint I might have is the control switches are in the wrong positions. I will turn the headset off instead of increasing the volume.
I would recommend this to a friendTrue over ear streaming reception.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product comfortable to wear for hours. Ideal for streaming users.
I would recommend this to a friendGreat product and keeps the peace
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for father who is getting a little hard of hearing. Once he learned how to use the headphones, the tv does not need to be so loud that it drives my mother crazy. Great to keep the peace.
I would recommend this to a friendHelpful sales staff in electronics.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took time to direct me to exactly what I needed for a TV headset.
I would recommend this to a friendMale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the ones from Sony that keep breaking .
I would recommend this to a friendA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for price I sleep better when my wife uses them in bedroom
I would recommend this to a friend- Pros mentioned:Sound quality
Doesn't Hold Charge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK headphones. Randomly cuts in and out on supported channels. Doesn't work with OTA TV. Lost ability to hold charge after ~2 years.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for sharing your feedback. I appreciate hearing about your experience with the headphones, especially regarding the connection issues and loss of charge. If you encounter issues again or require assistance, don’t hesitate to reach out to the manufacturer’s customer service team for guidance. If possible, consider looking into warranty options or replacement solutions. Keith | Insignia Support https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625
Gives my poor Mom some peace and quiet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on the chance it may help my Mom get some peace and quiet while my Dad watches tv and it does not disappoint according to her.
I would recommend this to a friendGreat headphones for watching TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great while watching TV, but for some reason we never could get them to pickup anything directly from the internet; YouTube, Netflix etc. So we returned them. If you are just watching cable they’re awesome!
No, I would not recommend this to a friend