Customer Ratings & Reviews
- Model:
- NS-CSPBTF1-BK
- SKU:
- 5204300
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Range
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Rugged Portable Bluetooth Speaker's sound quality and portability as significant advantages. The speaker's size, volume, battery life, and price are also appreciated by many users. Bluetooth connectivity and water resistance are additional features that customers find valuable, while some customers noted the bass could be improved and the controls could be easier to see.
This summary was generated by AI based on customer reviews.
Not so loud!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I gave it 2 stars. The quality was excellent, but I was expecting more volume. Most Bluetooth speakers are rather small, but many deliver quite a bit of sound. I returned it for a louder one.
No, I would not recommend this to a friendGood speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud however it works and it stays conect
No, I would not recommend this to a friendIt ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for voices, not music. I'd use it if I had no other option
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you so much for sharing your thoughts on this Portable Bluetooth Speaker. If you are not satisfied by the product, please remember that you have a 15 day return period at the store. Have a nice day! Louie L. Insignia Products.
- Pros mentioned:Volume
Five star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it very loud would recommend it indeed
I would recommend this to a friend Basic worth the sale price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound could be louder. The charger they give you is super short
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TanishaJ! I understand how frustrating it can be when the sound of the Insignia™ - Rugged Portable Bluetooth Speaker isn't as loud as expected. I can imagine how inconvenient it must be to have a charger that is too short for your needs. Please know that this is an isolated issue and not a reflection of our usual standards. Your feedback is valuable to us, and we will take note of this so we can improve our products in the future. Thank you for bringing this to our attention.
JC | Insignia Support https://www.bestbuy.com/site/insignia-rugged-portable-bluetooth-speaker-black/5204300.p?skuId=5204300
It’s ok.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easier to lose than to use if I can find it again, I will paint or tape it a bright color.
No, I would not recommend this to a frienddisapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not as good as i thought it would be but for the price...
No, I would not recommend this to a friendWorks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little speaker isn't very loud but it does the trick.
I would recommend this to a friendJust alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just okay at that price my dad doesn't like it actually
No, I would not recommend this to a friendinexpensibly nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.over all it is good thought it would be a little louder
I would recommend this to a friendNot much louder than my phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little richer tone, sound quality is ok, but ultimately not louder than my phone itself, so what's the point?
No, I would not recommend this to a friendWorst speaker I've ever bought.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud. My phone speakers are louder. The only reason I can see for using this speaker is only if you want to save battery on your phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback on the Insignia™ Rugged Portable Bluetooth Speaker. We're sorry to hear that the volume did not meet your expectations and that you found it to be less effective than your phone speakers.
We take full responsibility for this issue and want to make it right. Please reach out to our customer support team so we can assist you with a replacement or provide further assistance to resolve this problem.
Your satisfaction is very important to us, and we appreciate your patience and understanding. Thank you for bringing this to our attention, and we hope to improve your experience with our products. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-rugged-portable-bluetooth-speaker-black/5204300.p?skuId=5204300
Insignia speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive, but poor sound quality. It has a thin, tinny sound with no depth.
No, I would not recommend this to a friendSpeaker only worked for 5 months!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this little speaker...loud w/ good bass end, BUT today it just died on me! A few days ago it only worked when plugged in, even though it was fully powered. Then yesterday it completely stopped. It was only $19., but I'd hoped for more than 5 months...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Junior!
Thank you for sharing your thoughts on our Rugged Portable Bluetooth Speaker, we're constantly working to improve our products and your feedback is very important for us, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and discuss all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Small but sturdy Bluetooth speaker that sounds.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Rugged Portable Bluetooth Speaker! Please keep in mind in the event you need further assistance feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. Extremely low when using for conference call.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello NarinR,
Thank you for taking time to write a review our Insignia™ - Rugged Portable Bluetooth Speaker - Black. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Returned it after the first day.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product because it was on sale, but after first day I returned it for the poor sound quality. It however connect easily to my Bluetooth device.
No, I would not recommend this to a friendGood design. Bad speaker.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design is pretty good for the price. The sound, however, ia pretty bad. The speaker sounds as if it was coming out from a 1995 radio alarm.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Joe91390, thank you for taking the time to leave a quick review of the Portable Bluetooth Speaker. I am sorry to read that you are having sound issues with your product, please feel free to get in contact with us at 1-877-467-4289 for troubleshooting assistance.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Wrong speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it didn’t work for what it was intended for because it didn’t work for me it would probably work for some one else I do recommend to a friend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
We appreciate the time you took to share with us your experience with the Bluetooth speaker. Your feedback help us to improve the product and services we offer to you. Please feel free to contact us if you like to provide more feedback about this. feedback. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Ok speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker was ok, but did not have enough volume to hear will riding in the car. The speaker phone function had a short delay and made it difficult in communicating. Davey
No, I would not recommend this to a friend