Customer Ratings & Reviews
- Model:
- NS-CSPBTF1-BK
- SKU:
- 5204300
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Range
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Rugged Portable Bluetooth Speaker's sound quality and portability as significant advantages. The speaker's size, volume, battery life, and price are also appreciated by many users. Bluetooth connectivity and water resistance are additional features that customers find valuable, while some customers noted the bass could be improved and the controls could be easier to see.
This summary was generated by AI based on customer reviews.
Ehhhh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan but for the money it needs to suit specific need. Not really for me but for the price I’m not too worried.
No, I would not recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to turn on not good volume. Not a good product for me might be good for others.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We are so sorry to read that this speaker did not meet your expectations and needs. Please know that if you need any assistance with your speaker, you can contact us on the link below and we will gladly help you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
bluetooth speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this for computers, sound quality doesn't improve over the computer speakers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We appreciate you taking the time to provide your feedback about our Bluetooth Speaker. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
mrs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not care for this product. I did not enjoy the overall sound and I returned it to the store.
No, I would not recommend this to a friendCould be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get a jbl this isn’t loud at all. Not worth the 20$
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Rugged Portable Bluetooth Speaker! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The on/off button was defective. Return for a different unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Paul,
We're sorry for receiving a defective product. Please know that while we are improving its quality, we are also considering our customer feedback.
Insignia Support
Lea
https://www.insigniaproducts.com/
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughters college dorm room. Not good sound quality. I took it back and purchased a different model
No, I would not recommend this to a friendPoor sound quality and sound is not loud enough!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia bluetooth speakers used to be really good for the price paid. But now quality of sound and overall sound is not loud enough. So I returned the product!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sanjeewadil,
Thanks for taking the time and effort to leave a review about our Insignia™ - Rugged Portable Bluetooth Speaker - Black (NS-CSPBTF1-BK). I'd like to apologize for the situation that you've experienced with one of our products. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is not good enough. Returned it after trying a bit.
No, I would not recommend this to a friendit worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it worked like it was supposed to. thought the price was a little high. returned it once i replaced the fuse for my car radio.
I would recommend this to a friendEh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't really been working well, cuts out & doesn't get very loud
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Rugged Portable Bluetooth Speaker. I understand it cuts out and doesn't get very loud and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
I bought it because the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry for bought this speaker because is not loud enough!
No, I would not recommend this to a friendNot a good quality bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good bluetooth and the sound is terrible to listen to.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that when it comes to speakers, a good sound and connection is very important for you and so, please know that we will be more than happy to assist you with your unit if you contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Blue tooth speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item has worked only two times since I have it. The instructions says to reset if it is not working --- have done that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ Rugged Portable Bluetooth Speaker. We truly value your feedback and understand how important it is for products to perform consistently. Your insights are helpful as they guide us in improving our offerings, and we're grateful for your input. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-rugged-portable-bluetooth-speaker-black/5204300.p?skuId=5204300
Not clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very clear when Intried to use it as a speaker phone bluetoothed to my phone
No, I would not recommend this to a friendSound quality was not very good.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very bulky but it got the job done. Wouldn't buy again.
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very weak sounds very shallow. Does not get loud at all not worth two dollars.
No, I would not recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, I don't use it that much there is better out there
No, I would not recommend this to a friendDONT BUT IT ITS A SCAM AND BESTBUY DOESN'T CARE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT BUT THIS IT WONT WORK THE BATTERY BARELY LASTS AN HOUR AND THE SPEAKERS ARE DEFECTIVE WHEN TURNED UP PAST 50 PERCENT IT WILL CUTOUT
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MichaelM,
We're very sorry to read that the battery barely lasts an hour and the speakers are defective. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a jam trance mini that I loved and needed an extra so I bought this one because it looked similar, and price was lower. It was terrible. It would not sync to my tablet or phone and when I returned it, I couldn't get the money back; I was given a gift card.
No, I would not recommend this to a friend