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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.4 out of 5 stars with 2600 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Rugged Portable Bluetooth Speaker's sound quality and portability as significant advantages. The speaker's size, volume, battery life, and price are also appreciated by many users. Bluetooth connectivity and water resistance are additional features that customers find valuable, while some customers noted the bass could be improved and the controls could be easier to see.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,600 reviews
  • Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of junk is not recognized with Win XP Blue Tooth. Maybe it works with newer operating systems. If so, that should have been disclosed in the description. There are still 200 million users of Win XP in this world. Wake up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for the price. It sound decent enough...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review of Insignia Bluetooth Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get this speaker to work. After using this once it never worked again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi WSM23. Thank you for writing a review about our Insignia Portable Bluetooth Speaker. I apologize that this speaker is hard to work. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worst Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst quality. Don’t buy it. It cannot sustain at high volume, sound starts breaking up.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Adnan,

      Thank you for taking the time to review our Insignia™ - Rugged Portable Bluetooth Speaker - Black. I understand you found it uncomfortable to use since it cannot sustain a high volume and it started breaking up and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound was not acceptable. Had a lot of echo and feedback

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Always messes up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly pauses and skips songs.. do not buy!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not play loud enough to hear it from 5 feet away. It may be rugged but the sound stinks. Literally threw it away!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our Insignia™ Rugged Portable Bluetooth Speaker. We appreciate your feedback and are sorry to hear about the issue you've encountered. Your comments are valuable to us, and we are committed to improving our products and services. Please know that we are here to assist you and ensure you have a positive experience with our brand. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-rugged-portable-bluetooth-speaker-black/5204300.p?skuId=5204300 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good at my desk not loud enough for use in the car

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OK just not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really wrong with this product...it just didn't do what I had hoped it would.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just flat out bad speaker but it was extremely cheap so if you’re looking fir a good sounding speaker spend a little money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Died

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after one day and I returned it. Guess I got what I paid for.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Died,

      Your feedback about this product is helpful to improve the quality of our product.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker was not what I thought it was going to produce in sound quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Istaylitfaded,

      Thank you for taking the time to review our Insignia™ - Rugged Portable Bluetooth Speaker - Black. I understand you found it uncomfortable to use since the sound has poor quality and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted a week and will not recharge.will not charge or hold charge

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Rugged Portable Bluetooth Speaker! We know how annoying is when a product does not work properly. We would love to check this situation further with you, so please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very soft can barely hear anything. Not worth the effort

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi lat9,
      Thank you for taking the time to review our Rugged Portable Bluetooth Speaker, we're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bah Humbug!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quit working after 4 weeks and no longer returnable. Bah humbug!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    low volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected, great price for item but poo quality. good for kids room but not for parties

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The speaker was just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker was just OK. I ended up buying one that was easier to handle and simpler to use and sounded better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Sounding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get this. Poor sound quality. Okay for for the kids first speaker.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our Rugged Portable Bluetooth Speaker, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It’s boo-boo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it it sucks it’s trash it’s barely loud smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this speaker has no independent volume so the sound of the connected device dies not.increase.

    No, I would not recommend this to a friend