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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.6 out of 5 stars with 1183 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the Side Dock Charging Station for Xbox One X's excellent battery life and ease of use. Many also praise its snug fit, extra USB port, and affordable price, along with its sleek design. Positive feedback highlights the product's performance and functionality. However, some customers point out its limited compatibility with only the Xbox One X.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,183 reviews
  • Rated 2 out of 5 stars

    Decent for price and it was on sale for $10....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and all and worked great when it did work. Seems as though after a few weeks it stopped working properly. Initially it would charge the batteries and simply let them die whilst still “ charging” so I had to manually take them out all the time. Once it went worse the left side would read fully charged always and not charge while the right side would charge but never read full charge. Would be a great product if it worked for a long period of time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dwardz,

      Thank you very much for taking the time to review our Side Dock Charging Station for Xbox One X. I am sorry to read this charging station is no longer working after using it for a while. I know how inconvenient this must be for you.

      Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Look Elsewhere

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on feature. However, over time, one of the charging bays seem to fail. I purchased two of these items (one for myself, and one as a gift). Both items have failed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God device. Keeps good charge on batteries. Only downfall. Of my the slots to insert battery was lose. So it does not keep battery in place to charge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice charging station.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging station is working fine to but sometimes if you have a external drive pulled into it the drive will disconnect and then comes back on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t fit on my Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this only because I needed a charger for the battery it didn’t fit on my Xbox so I had to connect it onto a portal on a wall

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it but short life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best battery life but still worth buying. Have to recharge every 2-3 days but still beats having to purchase and replace AA’s!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The retaining system for the batteries wears out quick. I have to put paper underneath so they will hold and charge. Otherwise ok.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product would have been great if it didn't mess up. The battery life is a lil over a day but for constant playing time a lil less then a day. One of the battery packs never even worked but was too lazy to return. If you can get them for like 5 bucks like i did then go for it but if you are gunna pay full price i would say get something better.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to rad that this product did not worked as expected. We know that a quality product is everything for our customers and please know that we really appreciate your feedback. Also please know that this device has a one year manufacture warranty, and that you can contact us on the link below so we can check for available options to assist you with the non working product.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Mine never worked

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not ever work great. The batteries will not stay down until charged.. I ended up getting a different one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with an usb extension to make it work with my Xbox model. Battery life could be better but you do get 2.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great at first, but beware. After a few weeks, the little spring loaded clips that are supposed to hold the batteries in place while charging began to fail. One side doesn't work at all, and the other will take meany attempts before it stays in place. I wish I had gone with the charging cradle that holds the entire controller like I had before.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's an okay product, but I wouldn't buy it again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clip that holds the battery pack in the charger is not vey secure. the Battery pack doesn't hold a long charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Check your xbox model first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this, looks like a pretty solid product and the batteries were fine, but not compatible with first gen model of c Xbox one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good off brand product however I dont like that I had to buy the whole set instead of new batteries when needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not thought out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but if you are standing it up it doesn’t work stand is on same side the dock sticks out from

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for rechargeable batteries.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this product, then decided that it was best to use batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 1 out of 5 stars

    It's okay.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging station charges great, however when I put the batteries in the slots they won't lock in and they kept constantly popping out. I am putting the batteries in correctly, but they just won't stay in place. Luckily, I had a back up charging station.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Pinky.

      Thank you for taking the time to share this review with us. I apologize about this situation and I would like for us to provide you with the correct options for your Charging Station since it should work properly. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Life expectancy is short

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought now 3 of these. The first one just stopped charging what so ever, didn't even have it for one year. The second one when you inserted the batteries they wouldn't stay in, the piece of plastic just wouldn't hold it. Now have the 3rd one attached to the xbox again and let us see how long it will last.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Pedro,

      Thank you for taking the time out of your busy schedule to leave a review of the side dock charging station. I am sorry to read that you are having issues with multiple units. Kindly contact us to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Charged

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully charged. But indicator on xbox screen shows 3/4 battery charged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recharges battery packs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected but is not as user friendly as the cradle type charger for younger kids.

    I would recommend this to a friend