Customer Ratings & Reviews
- Model:
- NS-GXBOSBCX19
- SKU:
- 6255707
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Side Dock Charging Station for Xbox One X's excellent battery life and ease of use. Many also praise its snug fit, extra USB port, and affordable price, along with its sleek design. Positive feedback highlights the product's performance and functionality. However, some customers point out its limited compatibility with only the Xbox One X.
This summary was generated by AI based on customer reviews.
Ok battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just lasts for a few hours. Have to consistently recharge every time playing.
No, I would not recommend this to a friendgood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is ok but the price was right. Very hard to hook up to xbox
No, I would not recommend this to a friendNice accessory if batteries worked.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries stop charging within a month. Get official ones instead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for your feedback about our Side Dock Charging Station! We know how important is to have batteries for you to be able to play freely, and we are sorry to read they stopped working. Please feel free to reach us out at the link below, we would love to assist you further!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Avoid product completely
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product originally, and out if the box, it was great. The amount of space it saves, one less plug, and easy grab as I’m reaching for my headset to get a fresh battery. It changed quick. About 3 months in, and one battery pack failed to recharge. The second one, would randomly cause my controller to shut off (tested by comparison with standard batteries/same controller). Then, at about 6 months it stopped all together too. Tried to find replacement batteries (not possible) so repurchased the charging dock, and now <1 yr from purchase date, and all 4 batteries have failed. Save your money, buy a better product (one not from Insginia).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ryan! I'm sorry to hear that you experienced this situation with our Side Dock Charging Station for Xbox One X, I know that this could an uncomfortable situation, so please let us help by contacting our Support Team at https://www.insigniaproducts.com/contact-us, and we will go up and beyond for you. -Hector S. - Insignia Support.
Great battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need 2 extra batteries, this is the best alternative
I would recommend this to a friendIt works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took forever to get and the batteries die quickly but it works
I would recommend this to a friendWorks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works but.... I couldn't get the battery backs back on with these in.
I would recommend this to a friendGreat Item... Some Minor Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit reads fully charged when the battery isn’t.
I would recommend this to a friendgood idea but poor design.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had high hopes for this but was let down. batteries hardly stay "locked" in charging bay. they kept popping out preventing any charge from happening. battery life itself was so so. product needs some reworking to perfect.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Stevie!
Thank you for sharing your comments about our Charging Station! We understand how annoying is when a product is not staying connected. We truly appreciate your comments about our product. If you would like to get assistance with your product, you can contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Wouldn’t plug in like the picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t plug into the Xbox like the picture shows.
I would recommend this to a friendBattery life's fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is fine but one of mine is a little tough to get locked into the charging slot and both are tight to put in the controller. Have to almost force it.
No, I would not recommend this to a friendSatisfaction not guaranteed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The base of this product sits on the floor of my basement due to the fact I have a mounting brace in my xbox that is very thin and this does not fit my xbox. So it is useless. There should be adjustable. Therefore only use the batteries.
No, I would not recommend this to a friendGreat concept, terrible execution.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for a couple of cycles, then I started to notice the tabs that hold the batteries in started to slip off of the corner of the battery and cause it to eject. Nothing that I tried worked to alleviate the problem worked. I was finally forced to wedge a toothpick in next to the chattery in the slot to keep it in place so that it charges. I guess I’m stuck with charging them like that, since it would be a waste to throw out two perfectly good battery packs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Charging Station! We know how disheartening is when a product does not work as expected, and we apologize for this inconvenience! Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not compatible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery comes with it was not compatible with the controller. The battery runs big. The Controllers battery door won’t close. Returned!
No, I would not recommend this to a friendBattery pack wouldn’t charge anymore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had awful luck with this product. I’ve sent it back and reordered it and had the exact same thing happen each time. I would grab a battery pack out of the charge port and put it into my controller, but it would not turn on. When I’d go to put it back into the charger, the port wouldn’t light up anymore to register the battery charging. It works good otherwise, if you only want to rely on one battery.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Andy.
Thank you for taking the time of sharing your experience. I want you to know that we are committed to provide our customers with the best products and service. Given that this could be a physical condition, I kindly ask you to call us at 1-877-467-4289 so we can provide you with warranty options.
Alexander G. - Insignia Support
I would pass on This charger
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would of been a nice Xbox charger is it weren't for the fact that the battery wont stay in. The tab that holds the battery in seems to be defective, so battery constantly pops out.
No, I would not recommend this to a friendWorked great atfirst
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for first 2 months. Now it's about 3 months old and the batteries wont stay locked in to charge. The take that holds them wont stay over the battery, they slide back then the battery pops out and it doesnt charge like that. I have to stick paper under the tab to get it to stay on the battery to keep it charging. That's ridiculous for the 30 bucks I paid for the charger and 2 batteries. Would of been worth it if it lasted longer than 2 months
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello YellowFever, I am sorry to read about the inconvenience that you are having with the charging station and batteries. Please contact us 1-877-467-4289 from 8AM to 9 PM CT to provide you with assistance -Grace Insignia Support https://www.insigniaproducts.com/contact-us
Not happy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plugs to hold the battery in very often are loose and will not keep the battery in place. I have to bend them back and most of the time, that won't even work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I appreciate the time you have taken to leave a quick review of the side docking station. I am sorry to read that you are having issues with the unit. Kindly contact us to check all options to your specific case.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son for Christmas due to a suggestion made by a Best Buy employee. It’s nice it comes as a 2 pack but it doesn’t hold a charge.
No, I would not recommend this to a friendGood from far.... far from Good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truth hurts but lies hurt More. I was excited to finally have an easy way to charge my Xbox controller (like all Xbox owners want) Only problem is Insignia created a battery that FITS SO TIGHT you need a tool to remove it. Even the battery cover(original) is too extremely tight to remove with the battery inside. What a waste of time waiting for this product just to ship it back.
No, I would not recommend this to a friend