Customer Ratings & Reviews
- Model:
- NS-GXBOSBCX19
- SKU:
- 6255707
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Side Dock Charging Station for Xbox One X's excellent battery life and ease of use. Many also praise its snug fit, extra USB port, and affordable price, along with its sleek design. Positive feedback highlights the product's performance and functionality. However, some customers point out its limited compatibility with only the Xbox One X.
This summary was generated by AI based on customer reviews.
Nice concept, poor execution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice idea, attached to the Xbox. A handy design. The problem is that the batteries do not sit right in the charger so they do not fully charge They show they are charged but are not. Maybe it's just that the indicator lights are wrong. I had to shove a zip tie in to make mine charge. Knew I should of just gotten rechargeable batteries. Can not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your side dock charging station did not worked as expected. We know that being able to trust that your have charged batteries when playing is very important, and so, please know that you can contact us any day on the link below, and we will gladly help you with your device.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Plastic Tabs no longer hold
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple months of rare use, the two tabs that are supposed to keep the batteries clicked into place don’t function, you push the batteries in and they come right back out. Product is relatively useless now. They are made of flimsy plastic, perhaps a rethink of the mechanism is in order. Value proposition was very high when it worked, but core functionality had been compromised. Great when it worked.
No, I would not recommend this to a friendBad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. That was my short review. First it started by the charging docks. One after another stoped holding the batteries in place and just recently one of the batteries died with almost 40% charge. I’ll definitely return the product just trying to find some spare time to bother myself doing it!
No, I would not recommend this to a friendWorks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just annoying that you have to take the battery out every time you want to charge it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi bbtvbuyer,
Thank you for taking the time to review this charging station, I understand that this issue that you are having can be very frustrating. I will provide your feedback with our engineers, if you have any doubts you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
One battery DOA
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from one battery being dead and not holding a charge right out of the box, this is exactly what it is meant to be.
No, I would not recommend this to a friendJust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little to bulky for my liking. Had to return was just not for me.
No, I would not recommend this to a friendAfter 2 months broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy button that holds the battery in while it charges loosens up with use. After 3 months mine will no longer charge battery’s because the button will not hold them into the port. Since I have many of these batteries I’ve ordered a new one of these and hope it doesn’t do the same thing as I won’t be buying a 3rd.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jkb541.
I apologize about this situation with your Side Dock Charging Station. I would really love to provide you with alternatives for your product. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries don’t hold a charge very well. I get maybe an hour of play time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Side Dock Charging Station for Xbox One X! We know how disheartening is when a product does not work as you expected, and we are truly sorry for this experience. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
blah
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok but has issues id go for a different set up if i would have know dont waste your money
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Will not work with older X box one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must have missed it saying xbox one x on the package. Will NOT work for xbox one.
No, I would not recommend this to a friend Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thу very bad downside: size. This batteries are designed to be easy swappable, but in the real life its very hard to instal/remove. I have 2 standard xbox controllers and 2 elite and on all of them I have this issue. Also when battery is installed battery cover is very hard to close. Very inconvenient. I end up returning it and get batteries with the stand.
No, I would not recommend this to a friendBatts don't hold charge like actual batteries
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months of regular use, charging more and more often.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Side Dock Charging Station for Xbox One X. I understand that need to charge them more often and that can be frustrating. But, we would be happy to troubleshoot them and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Doesn't work as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered product for my sons Xbox one s, works fine. However when I am using my product for the Xbox one x, only one side charges! I thought having the more elite product this would be held to a higher standard but definitely sub par product.
No, I would not recommend this to a friendits ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for like 4 months then stopped charging my batteries
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mike!
Thank you for taking your time to write a review about our Side Dock Charging Station. We know how disheartening is when a product stops working, and we are sorry for this situation. Please allow us to assist your further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Don't believe Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as "Open-Box Excellent." The station arrived in a ripped up box with crushed instructions and wrapping. Fine no big deal it was Open-Box. The problem was it was missing a battery!! The box even states "No Accessory Missing." Apparently Best Buy can not read or count.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello XboxGamer,
Thank you for taking the time out of your day to give us our review on this charging station. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
It slacked after one time use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It got slacked after one time use. When I put in the batteries it doesn't hold. I've only used it may be maximum 2 times when I noticed the issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our side dock charging station for xbox one. I apologize for the inconvenience that this could mean for you, it is not common to experience this kind of issues with our charging station. In this case I think that our best option would be to get in contact with our customer service team, they will determine our best option to solve this problem. I will leave a link down below where you can get the information needed to contact us.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Pops out easily. Bad locks on batteries
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the insignia battery charger for the original Xbox one and it had a much more solid fit. Batteries locked into charger much better. Comparatively they are night and day for fit and quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Side Dock Charging Station for Xbox One X. I understand the batteries don't fit as you were expecting and that can be disappointing. We are continuously working on improving our products and their design, so we definitely appreciate your feedback. Please, use the link below to contact us if you want to check other options.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Stuck on update screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure why but when this is plugged into my Xbox one x, my Xbox updates and it gets stuck on the update screen and won’t finish the update.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Zion.
I apologize about your experience with your Side Dock Charging Station. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Dumb design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So had to buy these or go through batts like candy. Plugs into the side it stands on so can no longer stand upright. Hate that im forced to use it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Remy,
Thanks for leaving your comment. I'm sorry to read you didn't like the design of this charging station. We will take this feedback in consideration to keep improving our products.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Xbox
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goes on the opposite side that the usb plus it’s suppose to hook into. Couldn’t return it so it just sits in a drawer. Never got to use it. Batteries don’t last long.
No, I would not recommend this to a friend