Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.6 out of 5 stars with 1183 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Side Dock Charging Station for Xbox One X's excellent battery life and ease of use. Many also praise its snug fit, extra USB port, and affordable price, along with its sleek design. Positive feedback highlights the product's performance and functionality. However, some customers point out its limited compatibility with only the Xbox One X.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,183 reviews
  • Rated 1 out of 5 stars

    not good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These batteries dont fit the remotes correctly, we had to hold them in place. and do not hold a charge long at all. I was going to return them but we threw the box away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is garbage shorted out my controller that I paid 70 for just got it new and best buy didn't do anything to compensate me DO NOT USE THIS PRODUCT!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking your time to review our Side Dock Charging Station for Xbox One X. I understand it shorted out your controller and that can be upsetting. But, we would be happy to check your options. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad lock

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for a few weeks, but now the lock holding the batteries in no longer works on one side, and a quarter of the time on the other.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I bought and stopped working again after a few days

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your day to give us your review on this charging station. I understand that no one wants the same product to stop working twice so I do recommend that you contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broke in one use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this thing one time, barley held the batteries in. Stopped charging after one use. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great in theory, but stopped holding the battery in place after 2 times of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works halfway

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for 6 months, don't lock it or you will have a hard time unlocking it. Only one side works now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Swing and a miss

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries don't stay docked inside. They don't start charged for long. Matt I got a bad one? This thing sucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap and Horrible

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charge dock broke within a couple of months. Then the batteries stopped holding a charge. Very poor quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Link!

      Thank you for writing a review about our charging station. We know how frustrating is when a product stops working! We would love to assist you further in this case, so please allow us to assist you further by contacting us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Rechargeable battery pack

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not impressed with it at all! Poor product & would never buy such a thing ever again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stinks

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our Xbox one s, didn’t realize there was an s and an x. Didn’t work for our s and we had tossed the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The batteries worked for a few uses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good quality .. it was only 10 bucks but broke after 1 week

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Teamkck,

      I know this is not the experience you were expecting with this charging station, so please follow the link below and one of our agents will help you and provide the best possible resolution in our hands, we are here for you and we know this is important to you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Batteries wont stay in

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be great if the batteries would stay in it. I hsve to us a rubber band to keep them in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad workmanship!!! Too much tedious play to lock battery in place. Back to the drawing board

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Side Dock Charging Station for Xbox One X. I understand you are having a hard time locking the battery in place and it can be frustrating. We are always working on improving our products and designs, so we definitely appreciate your feedback. If you have any questions or concerns, we would be happy to work with you. Feel free to use the link below to contact us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Battery bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and a week later it stop charging the batteries and they won’t stay charge.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We know that having charged batteries at any time is important for gamers like you, and so, please know that you can contact us on the link below and we will gladly assist you with your product.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Docking station

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Batteries stopped working after a few months

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had it for two months and one battery broke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for two months and one battery stopped charging

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.

      Jay - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broke in a week

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my summary stated the device broke in a week...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.

      Jay - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies out within 3-5 months and will not recharge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries have about an hour of runLife. Not even 2 days!

    No, I would not recommend this to a friend