Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
NS-CAHEB01-BL
SKU:
7405259
Your price for this item is $2.79
Clearance
The comparable value price is $7.99

Customer reviews

Rating 4.3 out of 5 stars with 1618 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the sound quality, price, and comfort of these Stereo Earbud Headphones. Many also found them to fit well and enjoy the color options. While some wish for improved bass response and a microphone, most users find them satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,618 reviews
  • Rated 3 out of 5 stars

    Worked for a while

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 11 year old, left side stopped working after 2 mths

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there, I'm sorry to hear your Insignia headphones have stopped working as supposed to. While your feedback is really valuable for us, please keep in mind most of our products come with a limited warranty that you can always take advantage of if necessary. Please contact our support team to learn the warranty details. - John Insignia Customer Care. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted for the price, it feels very cheap. Ended up donating to Goodwill.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my niece & she really likes them! So I'm happy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones we bought are good...I didn't find anything wrong

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this headphones, remember that we are always here to answer your questions about this by contacting us at https://www.insigniaproducts.com/contact-us Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broken, and was used for only a month. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I am sorry to hear that these are no longer functioning correctly. They are covered under the 1 year manufacturer warranty against manufacturer defect. For warranty review, you will need to take the earbuds and receipt into the Geek Squad desk at your local Best Buy. - Jon, Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Soso

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money I guess they are ok. Nothing special but not bad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    suck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphones broke in two days. I wouldn't recommend them.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for bringing this issue to our attention, please contact us so that one of our agents can assist you on fulfilling the warranty: https://www.insigniaproducts.com/contact-us .- Louie L. Insignia Product Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Breaks easily

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have already busted. Not worth it. Don't buy them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it feels really cheap. The buds did not fit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke soon after a few uses, very cheap pair of earbuds

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for your feedback, I am sorry to read this broke, please remember that Best Buy offers a 15 day return period policy that you can take advantage of to have this replaced. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic ear buds . Sounds fine no volume control on cord.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a very tough time getting them to stay in my ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were just pickups to use up a reward coupon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for a quick fix or backup pair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot my headpgones and picked these up. However they broke right away and so now i dont even touch them unless i lose my back up pair. They tend to only work in one ear after like a weeks use

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing these headphones, I am sorry to read that one of them is not working anymore, please remember that they are covered under 1 year of manufacturers warranty to have this checked by your local Geek Squad. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Already stopped working! I didn't spend too much money on these, but still thought they'd last longer than a month.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke in a few weeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a week, then one ear stopped working and now the second one can only be heard on max volume. Junk! You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    you get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought them on the fly because my son needed earbuds. They lasted about 2 weeks before falling apart. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord is long and breaks really easy there cheap but they do work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not last long before breaking apart. Would not recommend this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not last long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that these headphones did not last long at all.

    No, I would not recommend this to a friend