Customer Ratings & Reviews
- Model:
- NS-PWL9180
- |
- SKU:
- 6406930
Customer reviews
Rating 4.4 out of 5 stars with 967 reviews
(967 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Universal 180W High-Power Laptop Charger's broad compatibility with various devices, its reliable overall performance, and ample power supply. The charger is also appreciated for its ease of setup and the inclusion of numerous adapters. However, some customers find the charger a bit expensive and would prefer a more compact design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
after 2 years it still works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product. You just have to check the voltage your computer needs to confirm if this is the right product for you.
I would recommend this to a friend- Cons mentioned:Size
Rated 1 out of 5 stars
Worthless Cord
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have the piece that I needed to charge my laptop even though it lists the adapter as if it’s included in the box. Bulky and heavy black box that is on a separate cord from the part that connects to the wall.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear about your experience with the Insignia™ Universal 180W High-Power Laptop Charger. It's disappointing to learn that the necessary adapter piece was missing and that the charger was bulkier than expected.
We take full responsibility for this issue and want to help. Please contact our customer service team so we can assist you further and find a solution, whether it's providing the missing piece or exploring other options. Your satisfaction is important to us, and we're committed to making this right.
Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our products and services. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-universal-180w-high-power-laptop-charger-black/6406930.p?skuId=6406930
Rated 1 out of 5 stars
The cord doesn't even plug into the unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if someone messed with the packaging but the cord that plugs into the transformer part doesn't even fit the transformer (transformer part looks like it accepts 3 cylinders, the cord that came in the box's plug is rectangular on the top, sloping inwards towards the bottom). The worst part is due to a family emergency I didn't open the box for over a month, so now I have a $100 contribution to the e-waste recycle bin.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
DOES NOT WORK WITH ALIENWARE 17 R5!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device does not work for Alienware 17 R5 laptops. It will allow it to run but after 24 hours plugged in the battery level has not changed. Do not but this for your Alienware laptop it will not charge. I will be returning it tomorrow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dcdale,
Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
- Pros mentioned:Power
Rated 5 out of 5 stars
Reliable backup charger that actually works with a
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this charger up as a backup because I have a mix of laptops in my place and I got tired of hunting for the right charger every time. This one honestly solved that problem for me. The different tips they include are actually useful and not cheap feeling. I was able to plug it into my main laptop right out of the box and it charged just as fast as the original charger. The power output is strong enough for my higher wattage devices, which was my main concern. A lot of universal chargers claim to be high-power but struggle when you actually plug them into a bigger laptop. This one didn’t have any issue at all. It stays cool, the connection feels solid, and it doesn’t randomly disconnect the way cheaper ones do. I also appreciate the length of the cable. It gives enough room to move around without feeling stuck next to the outlet. The build quality feels sturdy and the brick itself isn’t overly bulky, so it doesn’t take up a lot of space in my bag. It has been reliable for travel and as a daily charger at home. Overall, this is an easy recommendation if you have multiple laptops or just want a dependable universal charger. It does exactly what it’s supposed to do and feels like something that will last a long time. If you need something simple and powerful, this one is worth picking up.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
My Pleasant experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."My search for a reliable laptop charger ended triumphantly with the Insignia™ - Universal 180W High-Power Laptop Charger. Not only does it deliver consistent, powerful charging to my demanding laptop, but the build quality is surprisingly robust. Gone are the days of flimsy chargers and worrying about compatibility; this Insignia charger handles everything with ease. The peace of mind knowing I have a dependable power source is invaluable, and the reasonable price point makes it an absolute steal. Adding to the positive experience was the exceptional assistance I received from the Best Buy staff. They were incredibly knowledgeable, patiently guiding me through the various charger options and ensuring I found the perfect fit for my laptop's specific needs. Their expertise saved me from potential compatibility issues and made the entire purchase process smooth and efficient. It's clear they prioritize customer satisfaction, making my shopping trip a truly pleasant one."
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JenniferG, for sharing your wonderful experience! We're delighted to hear that the Insignia™ Universal 180W High-Power Laptop Charger has met your expectations with its reliable performance and robust build quality. It's fantastic to know that our Best Buy staff provided exceptional assistance, ensuring you found the perfect charger for your laptop. Your satisfaction is our priority, and we're thrilled to have made your shopping experience a pleasant one. Enjoy the peace of mind with your new charger!
- Shiela | Insignia Support
- Pros mentioned:CompatibilityCons mentioned:Price
Rated 5 out of 5 stars
Worked for my MSI GF63 Gaming Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't tested long term, but working for my MSI MF63 gaming laptop (which had both the original and warranty replaced AC adapter die less than 8 months each). Tip 16 and 20 both seem to work. (NOTE: I bought Open Box for $30, so very happy with the result). The MSI charger, which I obviously no longer trust, was nearly $100. If I had to pay full price -- wouldn't be so happy, but better than buying another laptop.
I would recommend this to a friend - Pros mentioned:Compatibility, Overall performance
Rated 5 out of 5 stars
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to purchase this, because my bunnies ate mu computer charger. It works great and you can use it with different computers, because it comes with adapters. Great item.
I would recommend this to a friend - Pros mentioned:Compatibility, Overall performance
Rated 5 out of 5 stars
EXCELLENT PRODUCT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extensive assortment of adaptors connects this charger to virtually any electronic device, converter provides circuit isolation/protection during storms, used constantly with no problems for wife's laptop. Worth every dollar.
I would recommend this to a friend - Pros mentioned:Compatibility, Overall performance
Rated 5 out of 5 stars
Insignia 180w High Power Laptop Charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop charger is excellent for my gaming laptop. I use it everyday and it comes with a ton of different laptop plug ins to fit pretty much any laptop you have!
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 4 out of 5 stars
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Gigabyte Laptop which isbone if the brands not listed, that i firgot to bring the charger. I was able to find the right size to fit and charge my laptop, and this charger will now be my travel charger. The only downside is the price, but at least I didn't need a 400w charger that some gaming laptops come with.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use. Works for any laptop just got to find the right head.
I would recommend this to a friend - Pros mentioned:Compatibility, Overall performance
Rated 5 out of 5 stars
Insignia - High Power Laptop Charger - Universal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Self-explanatory. Performs as expected. Adapters to fit every laptop. This is what you want.
I would recommend this to a friend - Pros mentioned:Compatibility, Power
Rated 5 out of 5 stars
Power supply for laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an addional higher wattage power supply for my new laptop. This works great and has adaptors for multiple brands.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Size
Rated 5 out of 5 stars
Just what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very big and bulky but works extremely well for the gaming laptop i have
I would recommend this to a friend - Pros mentioned:Ease of use, PowerCons mentioned:Heat
Rated 5 out of 5 stars
great alternative charger worth the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great alternative for a lost Lenovo thinkpad p15v - which requires 135w minimum. this works great, does not get too warm and can be used for other laptops as well (dell, etc.)
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy Tech Staff need to be more knowledgeable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is more of a review of the Best Buy Staff vs. the item itself. I came in with my laptop and current charger. It was 200W. I was trying to get as close to 200W as possible (Its an ASUS laptop but the ASUS website didn't have any 200W chargers available--shame on them). I found out doing research that It is actually better for your laptop battery to get a charger that matches OR EXCEEDS the recommended wattage--which the staff member did not know. I had to return it since the wattage was only 180W. Best Buy, do a better job of educating your staff. This is why people come into the store v. ordering online--they need tech expertise with purchases like this.
I would recommend this to a friend- Pros mentioned:Compatibility, Overall performanceCons mentioned:Heat
Rated 5 out of 5 stars
Great replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for a Acer Predator Helios 300. Works just as the OEM, but doesn’t heat as much. Would recommend!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
5 STARS!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Charging Kit I gave 5 stars to as ALL the connectors are numbered for ID to the Laptop manufacturer. It is easy to assemble and connect
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 4 out of 5 stars
Grandma
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just what I needed for my older laptap. A little more than I was hoping to pay, though for an old laptop.
I would recommend this to a friend







