Customer Ratings & Reviews
- Model:
- NS-PWL9180
- SKU:
- 6406930
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Universal 180W High-Power Laptop Charger for its broad compatibility with various devices, overall performance, and sufficient power supply. The charger is also appreciated for its ease of use and variety of adapters. Some customers find the charger a bit expensive and wish it were smaller, while others have noted that the cord is bulky.
This summary was generated by AI based on customer reviews.
ROG laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for ROG laptop. Has lots of connectors.
I would recommend this to a friendInsignia Universal 180W High Power Laptop Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Nice to have connection variations.
I would recommend this to a friendTerrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was terrible. It did not work with my laptop. Immediately after purchasing, I took it and returned it 30 minutes later. And got my original cord back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ben, thank you for sharing your experience with the Insignia Universal 180W Laptop Charger, and we’re sorry to hear that it didn’t work with your laptop and led to such a quick return, as we understand how frustrating it is when a product doesn’t meet your needs right out of the box; feedback like yours helps us better evaluate compatibility concerns and improve future designs, so we truly appreciate you taking the time to let us know about your experience.
Darshan | Insignia
Wrong Information
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave information on what laptops I had but didn’t have right adapter
No, I would not recommend this to a friendinsignia
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for what i needed just a temporary until i could get a proper replacement
No, I would not recommend this to a friend- Cons mentioned:Price
Too Expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. However, it is way more expensive than buying another generic charger online from another seller.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mark,
Thank you for taking the time to review our Insignia™ - Universal 180W High Power Laptop Charger - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Not a fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't have the adapter i needed for my lg laptop
I would recommend this to a friendGood charger!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helped charge my laptop immediately! Great purchase
I would recommend this to a friendBeware no USB-C
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot charge machines through USB-C ports and there is no option to order the adapter for it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tim! Thank you for sharing your feedback on the Insignia Universal 180W High‑Power Laptop Charger. We’re sorry to hear it didn’t meet your expectations, especially regarding support for USB‑C charging. This model is designed specifically for barrel‑plug connections, so it does not include USB‑C capability. Thank you again for taking the time to share your experience.
Darshan | Insignia Products
- Cons mentioned:Battery life
Damaged my laptop battery
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return item, battery only charges to a max of 96% now
No, I would not recommend this to a friend Size and location of heavy transformer box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transformer(?) 'box" is heavy at 6"X3.5"X1.5" and it's located closer to the computer. This makes it cumbersome to say the least.
No, I would not recommend this to a friendPower cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Replacement cord works as expected.
I would recommend this to a friendInsignia Universal 180W Laptop Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get the Dell 130 fixture to stay in the port but otherwise worked efficiently.
No, I would not recommend this to a friendDoesn’t work as advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work as advertised, keep on getting power warnings on laptop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mark, we’re sorry to hear that the Insignia Universal 180W High‑Power Laptop Charger isn’t working as expected and that you’re receiving power warnings on your laptop. That’s certainly not the experience we want for our customers. We appreciate you taking the time to share this feedback, as it helps us continue improving our products. We’d like the opportunity to assist you further please contact our team at 877‑467‑4289 so we can review the issue and explore available options. Sabiha | Insignia
Loose barrel/ adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adapters feel loose when connected to the receiver.
No, I would not recommend this to a friendNot the charger i need.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for in a pinch to charge my laptop but does not have enough power to run full power.
I would recommend this to a friendExcellent Customer Service, But Not What I Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I really needed. I misplaced the charger cord for my laptop and bought this as a replacement. Despite the many attachments, it did not fit my drive.
No, I would not recommend this to a friendWorks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor pricing. But it works like it should I guess.
I would recommend this to a friendNot worth the cost and does not push what it says
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was recommended this charger buy Best Buy customer support as a replacement for my Alienware charger, as this was all that was available. Here I am not even 9 months later and the charge shorted out and crashes my computer constantly because it doesn’t push enough power. Out nearly $100 plus another charger from elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear about your experience with the Insignia Universal 180W High-Power Laptop Charger, JenniferF. Some users have reported compatibility concerns when using this charger with Alienware laptops, particularly those requiring higher wattage.
Alienware laptops often come with 240W power adapters, and using a 180W charger may result in power shortages or system instability. If your laptop is experiencing crashes due to insufficient power, it may be worth considering a charger that meets the original wattage requirements. For further guidance, you may find the user manual helpful. If warranty options are available, reaching out to Best Buy support could be beneficial. We appreciate your feedback and understand your frustration. Tine | Insignia Support
Dont buy solely based on associate advice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased based on the advice of an associate who was incorrect in his advice .. it did NOT have an adapter that fit my laptop.
No, I would not recommend this to a friend